---
description: Discover the benefits and disadvantages of RefNow.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: RefNow Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Reference Check Software](/directory/31636/reference-check/software) > [RefNow](/software/190447/refnow)

# RefNow

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> Allows companies to make smarter, more informed recruitment decisions by providing online employment reference reports.
> 
> Verdict: Rated **4.7/5** by 468 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses RefNow?

HR Teams, Recruitment Agencies, Charities, Education, Banks, Startups

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 468 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: RefNow
- **Location**: London, UK
- **Founded**: 2017

## Commercial Context

- **Starting Price**: £12.99
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Pay as you go: £9.99 per candidate. Includes 5 references per candidate.&#10;&#10;Custom plan: contact RefNow for custom pricing with optional add-ons and bespoke services&#10;&#10;The Free Trial includes 5 candidate checks
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, Spanish
- **Available Countries**: Australia, Brazil, Canada, China, Finland, France, Germany, Gibraltar, Guernsey, India, Ireland, Isle of Man, Italy, Japan, Jersey, Luxembourg, Malta, Mexico, Monaco, Netherlands and 11 more

## Features

- Alerts/Notifications
- Applicant Tracking
- Bulk Reference Request
- Email/Online
- Reference Checking
- Reference Request Automation
- Reminders
- Reporting/Analytics
- Status Tracking
- Survey Builder
- Survey Library

## Integrations (56 total)

- AFAS Software
- Ashby
- Avature
- BITE
- BambooHR
- Breezy
- Bullhorn ATS & CRM
- CareerPlug
- Carerix
- Connexys Recruiting Software
- Cornerstone
- Eploy
- Factorial
- Flatchr
- Fountain

... and 41 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Reference Check Software](https://www.capterra.co.uk/directory/31636/reference-check/software)

## Alternatives

1. [Employment Hero](https://www.capterra.co.uk/software/144645/employment-hero) — 4.4/5 (239 reviews)
2. [VidCruiter](https://www.capterra.co.uk/software/127883/vidcruiter) — 4.6/5 (125 reviews)
3. [HiPeople](https://www.capterra.co.uk/software/211940/hipeople) — 4.8/5 (1563 reviews)
4. [Zinc](https://www.capterra.co.uk/software/179293/zinc) — 4.8/5 (220 reviews)
5. [Vitay](https://www.capterra.co.uk/software/183558/vitay) — 4.9/5 (49 reviews)

## Reviews

### "Clyde's RefNow Feedback" — 5.0/5

> **Mbai Junior** | *10 June 2025* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Very direct,  clear and precise. I like the questions asked and also the structure of it. I also like that it was done in stages
> 
> **Cons**: Nothing. I don't have anything least desirable about it. I genuinely enjoyed the service. It was done in segments which helped
> 
> Brilliant.  It was very easy to use and also very precise which i enjoyed very much. I will highly recommend it to a friend

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### "Efficient and User-Friendly Reference Platform" — 5.0/5

> **Izzy** | *22 May 2025* | 2128 | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked about RefNow was how easy it was to use. The platform allowed for flexibility in the information provided—for example, it didn’t require both a phone number and an email address, which made the process more convenient. I also appreciated the clean, simple design, which made navigation straightforward. Overall, it was quick and efficient to use.
> 
> **Cons**: One minor drawback I noticed was that the system asked for a company name, which isn’t always relevant, especially in cases of private or freelance work. It would be more inclusive if there were an option to indicate self-employment or private hire. Additionally, offering clearer guidance on how references are contacted or how the process works from the referee’s side could be helpful, particularly for those unfamiliar with the platform.
> 
> Overall, my experience with RefNow was very positive. The platform was user-friendly, efficient, and had a clean, intuitive design. I appreciated the flexibility in the information required, which made the process straightforward and stress-free. While there were a couple of areas that could be improved—such as the option to better accommodate private or freelance references—the overall functionality and ease of use made it a great tool for managing reference requests.

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### "Top notch and incredibly" — 5.0/5

> **Odinaka** | *26 May 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Amazing I like it as I was filling the form so easy and perfect although sometimes it was frustrating but manageable hahaha
> 
> **Cons**: Easy filling up a form and the directions was 10/10 and feedback when someone responded to the reference that’s was so amazing
> 
> Easy amazing and beautiful and lovely I haven’t used this app before but it was my first experience and I loved it

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### "IT WAS FANTASTIC" — 5.0/5

> **ADEJOKE** | *17 March 2025* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Very easy to navigate and straightforward requirements
> 
> **Cons**: I couldn't think of any at the moment because my experience was seamless
> 
> It was a Good experience. Not cumbersome. Am rating my experience an A

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### "Thumbs up guys" — 5.0/5

> **Moradeyo Afolabi** | *3 June 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Pop messages which indicate if there is an error or not. This aids in filling out the form without error
> 
> **Cons**: Nothing that I can think of for now. RefNow is very straight forward and assist applicant in filling out accurately
> 
> Satisfactory as it is very simple to fill and straight forward. You can hardly make any mistakes while filling out the form

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/190447/refnow)

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