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United Kingdom Local product
Parcel Tracker Mailroom

Parcel Tracker Mailroom

United Kingdom Local product

What is Parcel Tracker Mailroom?

Internal parcel tracking software for residential, student housing, co-working offices, universities and more.

Quickly scan packages received at the reception/mailroom using a smartphone camera, automatically notify recipients and collect their e-signatures for proof-of-pickup. Works with all couriers and hand-written parcel labels.

Who Uses Parcel Tracker Mailroom?

Parcel Tracker is for receptions and mailrooms. Our clients are University Mailrooms, University halls, Student Housing, BTR, Residential, Residential Luxury, Co-working, Corporate Offices

Parcel Tracker Mailroom Software - Parcel Management App
Parcel Tracker Mailroom Software - Log parcels in seconds
Parcel Tracker Mailroom Software - Proof-of-collection
Parcel Tracker Mailroom Software - Automated Notifications
Parcel Tracker Mailroom Software - Advanced Analytics

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Reviews of Parcel Tracker Mailroom

Average score

Overall
4.8
Ease of Use
4.9
Customer Service
4.8
Features
4.7
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
80%
4
19%
3
1%
Nadal
Nadal
CEO in UK
Verified LinkedIn User
Financial Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Parcel Tracker is Simple and Time efficient

5.0 4 years ago

Comments: Tracking all of my parcels, delivery and packages for my business and personal use.

Pros:

Our concierge at the reception saves so much of time by using the Parcel Tracker, it's very simple to use and the service has been amazing. The system was very easy to install and the customer support has been 5 stars! Love using the Parcel Tracker and will highly recommend it to everyone!

Cons:

I wish the software was implement on many more buildings in UK so I can use one unique solution for everything.

Nune
Director in UK
Management Consulting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A complete game changer

5.0 3 years ago

Comments: I love it, it's been such a useful addition and an absolute gamer changer for our staff.

Pros:

Parcel Tracker has been amazing. It helped us save so much time all whilst improving how we log all the deliveries into our business. We've been able to free up the front of house staff time and they are now able to offer a better service to our visitors and better admin our site. The actual way the software works is also revolutionary, I didn't think this was possible. It's removed the need to record any of the parcel details manually. Parcel Tracker with a single scan detects the recipient name, the courier, barcode and tracking number. It also timestamps everything. Collecting parcels is also super easy! we can either collect via a QR code, a signature take a photo of where the parcels were dropped off for the collections.

Cons:

The software used to be a bit buggy (about 2 years ago) since then these issues have been addressed and the software has been super smooth.

Camille
Corporate Secretary and Treasurer in Canada
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Perfect for Small Apartment Building with Concierge Service

5.0 3 weeks ago New

Comments: Good overall product and does what we need it to do for a reasonable cost. Good customer service. Real people with real answers and not some BOT.

Pros:

Easy to upload lists and edit them as required. We have a concierge who is backfilled for vacation and sick time, so we need to teach new folks how to use the system all the time. Very intuitive and easy for us. We have variable periods of volume, so I switch between the free and paid subscriptions, so we only pay for what we need. I messed up on the billing cycle, but they refunded me for the months that we had low volumes.

Cons:

Had one occasion where we ended up having to change the password. Not sure what the issue was or even if it was one of our temporary people that did something , but was easily resolved.

Abbi
Community Assistant/Leasing Agent in US
Hospitality, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Could be Better

3.0 3 years ago

Pros:

Very easy to use, very user friendly. Captures an image of the package you are scanning in for later reference if you have a lot of packages on hand. Allows for a large number of users and recipients.

Cons:

Does not sync well between all users' devices and will show radically different numbers. No easy way to do any sort of package audit if you have packages in the system that were picked up but not scanned out of the app.

caroline
Housekeeping Manager in UK
Education Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Benefits our students Parcel deliveries

5.0 2 years ago

Comments: I love it. Having a secure system which has a relative low cost But we are able to process many student parcels in an efficient way.
The Students are happier knowing there parcel has arrived and they can come to reception at a convenient time which suites their needs

Pros:

simple process to use this ap to confirm parcel delivery to 270 international students in the accommodation. It makes our job simpler by securing parcels quickly and sending an automatic email to the student that they have a parcel at reception. easy to understand by our international students. and it makes them happier that they don't need to keep coming to reception looking for a parcel.

Cons:

The list of possible recipients on most parcels it goes directly On a few it goes to a default name. But its easy enough to search the correct name