United Kingdom Local product

What Is Parcel Tracker Mailroom?

Internal parcel tracking software for residential, student housing, co-working offices, universities and more.

Quickly scan packages received at the reception/mailroom using a smartphone camera, automatically notify recipients and collect their e-signatures for proof-of-pickup. Works with all couriers and hand-written parcel labels.

Who Uses Parcel Tracker Mailroom?

Parcel Tracker is for receptions and mailrooms. Our clients are University Mailrooms, University halls, Student Housing, BTR, Residential, Residential Luxury, Co-working, Corporate Offices

Parcel Tracker Mailroom Details


Founded in 2016

Parcel Tracker Mailroom pricing

Starting Price:

  • Yes, has free trial
  • No free version

Parcel Tracker Mailroom does not have a free version but does offer a free trial. Parcel Tracker Mailroom paid version starts at US$30.00/month.

Pricing plans get a free trial

Parcel Tracker Mailroom Details


Founded in 2016

Parcel Tracker Mailroom videos and images

Parcel Tracker Mailroom video
Parcel Tracker Mailroom Software - Parcel Management App - thumbnail
Parcel Tracker Mailroom Software - Log parcels in seconds - thumbnail
Parcel Tracker Mailroom Software - Proof-of-collection - thumbnail
Parcel Tracker Mailroom Software - Automated Notifications - thumbnail
Parcel Tracker Mailroom Software - Advanced Analytics - thumbnail

Parcel Tracker Mailroom deployment and support


  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat


  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)


  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Features of Parcel Tracker Mailroom

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • CASS Certified
  • Communication Management
  • Contact Database
  • Customisable Forms
  • Customisable Reports
  • Data Extraction
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature
  • Direct Mail Management
  • Document Imaging
  • Document Storage
  • Document Templates
  • Duplicate Management
  • Electronic Signature
  • Graphical Mail Piece Designer
  • Intelligent Mail Support
  • Invoice Management
  • Job Management
  • Label Printing
  • Labeling
  • NCOALink Processing
  • PAVE Certified Presorting
  • Package Tracking
  • Personalisation
  • Print Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Shipping Labels
  • Shipping Management
  • Signature Capture
  • Status Tracking
  • Third Party Integrations
  • Visitor Tracking
  • Workflow Management

View full list of Mailroom Management Software

Alternatives to Parcel Tracker Mailroom

More Parcel Tracker Mailroom alternatives

Reviews of Parcel Tracker Mailroom

Read all 100 reviews

Average score

Ease of Use
Customer Service
Value for Money

Reviews by score


Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Nadal S.
Nadal S.
Verified LinkedIn User
Financial Services, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Parcel Tracker is Simple and Time efficient

5 2 years ago

Comments: Tracking all of my parcels, delivery and packages for my business and personal use.


Our concierge at the reception saves so much of time by using the Parcel Tracker, it's very simple to use and the service has been amazing. The system was very easy to install and the customer support has been 5 stars! Love using the Parcel Tracker and will highly recommend it to everyone!


I wish the software was implement on many more buildings in UK so I can use one unique solution for everything.

Nune M.
Director in UK
Management Consulting, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

A complete game changer

5 5 months ago

Comments: I love it, it's been such a useful addition and an absolute gamer changer for our staff.


Parcel Tracker has been amazing. It helped us save so much time all whilst improving how we log all the deliveries into our business. We've been able to free up the front of house staff time and they are now able to offer a better service to our visitors and better admin our site. The actual way the software works is also revolutionary, I didn't think this was possible. It's removed the need to record any of the parcel details manually. Parcel Tracker with a single scan detects the recipient name, the courier, barcode and tracking number. It also timestamps everything. Collecting parcels is also super easy! we can either collect via a QR code, a signature take a photo of where the parcels were dropped off for the collections.


The software used to be a bit buggy (about 2 years ago) since then these issues have been addressed and the software has been super smooth.

Alternatives Considered: PackageX Mailroom, Envoy and Notifii Connect

Reasons for Choosing Parcel Tracker Mailroom: The parcel logging process on Parcel Tracker was much smoother and quicker.

Switched From: Notifii Track

Caroline B.
Housekeeping Manager in UK
Education Management, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Benefits our students Parcel deliveries

5 3 weeks ago New

Comments: I love it. Having a secure system which has a relative low cost But we are able to process many student parcels in an efficient way.
The Students are happier knowing there parcel has arrived and they can come to reception at a convenient time which suites their needs


simple process to use this ap to confirm parcel delivery to 270 international students in the accommodation. It makes our job simpler by securing parcels quickly and sending an automatic email to the student that they have a parcel at reception. easy to understand by our international students. and it makes them happier that they don't need to keep coming to reception looking for a parcel.


The list of possible recipients on most parcels it goes directly On a few it goes to a default name. But its easy enough to search the correct name

Abbi M.
Community Assistant/Leasing Agent in US
Hospitality, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Could be Better

3 2 months ago


Very easy to use, very user friendly. Captures an image of the package you are scanning in for later reference if you have a lot of packages on hand. Allows for a large number of users and recipients.


Does not sync well between all users' devices and will show radically different numbers. No easy way to do any sort of package audit if you have packages in the system that were picked up but not scanned out of the app.

Jason D.
General Manager in UK
Hospitality, 501-1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Parcels tracked in the best way possible

5 3 weeks ago New

Comments: I don't know how we ever did without it


Uploading hundreds of individuals takes seconds (not days). Very user friendly for the somewhat tech savvy.


If a user does not use IT systems on a frequent basis it can take them a while to become accustomed to using the software.