Parcel Tracker Mailroom

Parcel Tracker is Simple and Time efficient

Comments: Tracking all of my parcels, delivery and packages for my business and personal use.

Pros:

Our concierge at the reception saves so much of time by using the Parcel Tracker, it's very simple to use and the service has been amazing. The system was very easy to install and the customer support has been 5 stars! Love using the Parcel Tracker and will highly recommend it to everyone!

Cons:

I wish the software was implement on many more buildings in UK so I can use one unique solution for everything.

A complete game changer

Comments: I love it, it's been such a useful addition and an absolute gamer changer for our staff.

Pros:

Parcel Tracker has been amazing. It helped us save so much time all whilst improving how we log all the deliveries into our business. We've been able to free up the front of house staff time and they are now able to offer a better service to our visitors and better admin our site. The actual way the software works is also revolutionary, I didn't think this was possible. It's removed the need to record any of the parcel details manually. Parcel Tracker with a single scan detects the recipient name, the courier, barcode and tracking number. It also timestamps everything. Collecting parcels is also super easy! we can either collect via a QR code, a signature take a photo of where the parcels were dropped off for the collections.

Cons:

The software used to be a bit buggy (about 2 years ago) since then these issues have been addressed and the software has been super smooth.

Alternatives Considered: PackageX Logistics Cloud, Envoy and Notifii Connect

Reasons for Choosing Parcel Tracker Mailroom: The parcel logging process on Parcel Tracker was much smoother and quicker.

Switched From: Notifii Track

Could be Better

Pros:

Very easy to use, very user friendly. Captures an image of the package you are scanning in for later reference if you have a lot of packages on hand. Allows for a large number of users and recipients.

Cons:

Does not sync well between all users' devices and will show radically different numbers. No easy way to do any sort of package audit if you have packages in the system that were picked up but not scanned out of the app.

Benefits our students Parcel deliveries

Comments: I love it. Having a secure system which has a relative low cost But we are able to process many student parcels in an efficient way.
The Students are happier knowing there parcel has arrived and they can come to reception at a convenient time which suites their needs

Pros:

simple process to use this ap to confirm parcel delivery to 270 international students in the accommodation. It makes our job simpler by securing parcels quickly and sending an automatic email to the student that they have a parcel at reception. easy to understand by our international students. and it makes them happier that they don't need to keep coming to reception looking for a parcel.

Cons:

The list of possible recipients on most parcels it goes directly On a few it goes to a default name. But its easy enough to search the correct name

Parcels tracked in the best way possible

Comments: I don't know how we ever did without it

Pros:

Uploading hundreds of individuals takes seconds (not days). Very user friendly for the somewhat tech savvy.

Cons:

If a user does not use IT systems on a frequent basis it can take them a while to become accustomed to using the software.