--- description: Discover the benefits and disadvantages of Commusoft. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Commusoft Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Commusoft](/software/189894/commusoft) # Commusoft Canonical: https://www.capterra.co.uk/software/189894/commusoft Page: 1 / 10\ Next: [Next page](https://www.capterra.co.uk/software/189894/commusoft?page=2) > From initial enquiry to job completion, Commusoft’s all-in-one system has everything trades businesses need to offer a world-class customer experience. > > Verdict: Rated **4.7/5** by 212 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Commusoft? Commusoft is an all-in-one trades solution focusing on plumbing and heating, electrical, maintenance, and facility management businesses that offer both residential and commercial services. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 212 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Commusoft - **Location**: London, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: £59.00 - **Pricing model**: Per User - **Pricing Details**: Please get in touch with Commusoft for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Ireland, Puerto Rico, United Kingdom, United States ## Features - Activity Tracking - Appointment Management - Asset Tracking - Attendance Tracking - Automated Scheduling - Availability Management - Billable Items Tracking - Booking Management - Calendar Management - Calendar Sync - Calendar/Reminder System - Client Management - Contact Management - Cost Estimating - Customisable Forms - Customisable Reports - Document Storage - Drag & Drop - Electronic Payments - Electronic Signature - Employee Scheduling - Equipment Management - Facility Asset Management - Fixed Asset Management - For Commercial and/or Industrial Electrical Contractors - For Oil & Gas - Forms Creation & Design - Geofencing - Interaction Tracking - Lead Management - Maintenance Management - Maintenance Scheduling - Online Booking - Online Time Clock - Preventive Maintenance - Progress Reports - Project Time Tracking - Real-Time Data - Real-Time Updates - Real-time Scheduling - Report Summary - Residential Inspections - SMS Messaging - Scheduling - Subcontractor Monitoring - Task Management - Template Management - Time Tracking - Timesheet Management - Vehicle Tracking ... and 84 more features ## Integrations (16 total) - Commusoft Sales - Dropbox - FreeAgent - Gmail - GoCardless - Google Calendar - HubSpot CRM - Microsoft Outlook - Pipedrive - QuickBooks Online - Sage 50 Accounting - Stripe - Worldpay for Enterprise - Xero - Zapier ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Management Software](https://www.capterra.co.uk/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.co.uk/directory/10009/field-service-management/software) - [Plumbing Software](https://www.capterra.co.uk/directory/30673/plumbing/software) - [Service Dispatch Software](https://www.capterra.co.uk/directory/30059/service-dispatch/software) - [Building Maintenance Software](https://www.capterra.co.uk/directory/30102/building-maintenance/software) - [HVAC Software](https://www.capterra.co.uk/directory/30107/hvac/software) ## Alternatives 1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5318 reviews) 2. [FieldPulse](https://www.capterra.co.uk/software/153475/fieldpulse) — 4.6/5 (500 reviews) 3. [Jobber](https://www.capterra.co.uk/software/127994/jobber) — 4.6/5 (1487 reviews) 4. [BuildOps](https://www.capterra.co.uk/software/194155/buildops) — 4.4/5 (177 reviews) 5. [Service Fusion](https://www.capterra.co.uk/software/135788/service-fusion) — 4.3/5 (308 reviews) ## Reviews ### "I would never use them again after this." — 1.0/5 > **Richard** | *16 September 2026* | Construction | Recommendation rating: 0.0/10 > > **Pros**: At the time of joining they were one of the leading software companies in it's field. This made them appealing but sadly they are no longer as relevant. > > **Cons**: Its functionality is overly complicated and as time has gone on they have become increasingly profit focused to the detriment of their software. Locking vital business growth tools behind massive pay walls. > > On a whole, extremely disappointing, a company with such promise, taken over by greed and a never ending array of incompetent employees. ----- ### "great software" — 5.0/5 > **Haroon** | *10 December 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Intuitive interface and powerful scheduling tools made daily operations seamless. Overall excellent. > > **Cons**: Occasional glitches on the app and limited customization options sometimes slowed down our workflow. > > My overall experience was very positive—easy to use, reliable, and helpful for organizing daily operations, though a few minor glitches and feature limits occasionally got in the way. ----- ### "Would recommend" — 5.0/5 > **Rebecca** | *26 September 2025* | Construction | Recommendation rating: 8.0/10 > > **Pros**: We’ve been using Commusoft for our plumbing and heating business, and it’s made a huge difference. The system is easy to use, very reliable, and helps us stay organised from job booking through to invoicing. Engineers find the mobile app straightforward, and the office team love how everything is linked in one place. The scheduling, job history, and customer communication features save us a lot of time and reduce errors. > > **Cons**: Sometimes has connectivity issues. However usually fixed quickly. We use older version which also may have an effect. ----- ### "Invaluable business tool" — 5.0/5 > **Elaine** | *24 March 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Fantastic end to end workflow system giving you assurance all elements of a job are tracked from start to finish. > > **Cons**: There are no real cons - we would love to be able to speak to people on the phone however that is the next package up from ours. Online support is excellent. > > It's an invaluable work tool for our business - we couldn't do without it. ----- ### "Commusoft review" — 5.0/5 > **Darren** | *12 January 2025* | Building Materials | Recommendation rating: 9.0/10 > > **Pros**: We are a small company and Commusoft has allowed us the freedom add jobs and invoice on the go. > > **Cons**: Having to pay for telephone support, that said the email support is good ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.co.uk/software/189894/commusoft?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/189894/commusoft) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data