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United Kingdom Local product

What is Commusoft?

Commusoft’s all-in-one system offers everything you need to provide a world-class customer experience from initial enquiry to job completion.
- Focus on customer relationships with a 360° view of what’s happening in real-time
- Automate the most complex processes to grow your business without increasing your headcount
- Lift the admin burden off your team’s shoulders with 24/7 customer self-service
- Convert more opportunities into sales
- Generate transparent job profitability reports

Who Uses Commusoft?

Commusoft is an all-in-one trades solution focusing on plumbing and heating, electrical, maintenance, and facility management businesses that offer both residential and commercial services.

Where can Commusoft be deployed?

Cloud-based
On-premise

About the vendor

  • Commusoft
  • Located in London, UK
  • Founded in 2006

Commusoft support

  • Phone Support

Countries available

Anguilla, Aruba, Bahamas, British Virgin Islands, Canada and 6 others

Languages

English

Commusoft pricing

Starting Price:

Not provided by vendor
  • No free trial
  • No free version

Commusoft does not have a free version and does not offer a free trial.

About the vendor

  • Commusoft
  • Located in London, UK
  • Founded in 2006

Commusoft support

  • Phone Support

Countries available

Anguilla, Aruba, Bahamas, British Virgin Islands, Canada and 6 others

Languages

English

Commusoft videos and images

Commusoft Software - Commusoft Devices
Commusoft Software - Commusoft's Reports and Dashboard
Commusoft Software - Commusoft's Inventory Management system
Commusoft Software - PPM Management
Commusoft Software - Asset Management
View 6 more
Commusoft video
Commusoft Software - Commusoft Devices
Commusoft Software - Commusoft's Reports and Dashboard
Commusoft Software - Commusoft's Inventory Management system
Commusoft Software - PPM Management
Commusoft Software - Asset Management

Features of Commusoft

  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Database
  • Cost Estimating
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Data Synchronisation
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Employee Database
  • Employee Scheduling
  • Employee Time Tracking
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Facility Asset Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Oil & Gas
  • For Plumbing Industry
  • Forms Management
  • GPS
  • Geographic Maps
  • Historical Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Forecasting
  • Lead Management
  • Location Tracking
  • Logistics Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Multi-Location
  • Offline Access
  • Online Invoicing
  • Online Time Clock
  • Online Time Tracking Software
  • Payment Collection in the Field
  • Payment Processing
  • Photo Capture
  • Preventive Maintenance
  • Project Management
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Appointments
  • Reminders
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Inspections
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Skills Tracking
  • Status Tracking
  • Task Management
  • Technician Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Vendor Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Alternatives to Commusoft

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Business management tool that helps manage invoices and certificates easily through account integrations and secured database.
Simple Field Service Software.Schedule appointments, create quotes, send invoices and take payments. Simplify your business.
BigChange's all-in-one Job Management System plans, manages, schedules & tracks your field teams in a single easy-to-use solution. Learn more about BigChange
Join over 200K home service pros using Jobber. Organize your business, win more jobs, and get paid 4X faster. Get started today.
Simpro is a leading global provider of field service management software for the trades with workflows for project management & service Learn more about Simpro
Your quotes, invoices, purchases and more in one system. Office access & App, electronic forms and certificates. FREE DEMO CALL & TRIAL Learn more about Joblogic
ProSpace is a Singapore-based company that can help transform your conference room management with a cloud-based booking solution.

Reviews of Commusoft

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
4.8
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
77%
4
21%
3
2%
Phil
Phil
Director in UK
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Reliable, advanced, bespoke software that I genuinely couldn't run my business without.

5.0 6 years ago

Pros:

Apart for the ability to seamlessly control every aspect of my business, from the initial customer inquiry all the through to invoicing, it's the customer support and wide range of industry-specific knowledge which the Commusoft team delivers that sets them apart from the competition. I really don't know how I managed before using Commusoft. Commusoft is constantly evolving and updating. Whenever I think of a function I would like to see available it's usually already been thought of and in the process of happening.

Simon
Managing Director in UK
Utilities, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Exquisite

5.0 2 years ago

Comments: Since incorporating Commusoft in to our business in 2012, the software has assisted us greatly in developing and growing as a business. They are constantly working on new updates and developments to improve the software and add new features and if you do have any issues along the way, they are always on hand to assist you with client support.

Pros:

It covers almost everything we need from the diary, invoicing, estimating and key reporting.

Cons:

Integration (transfer of date) with Sage can be problematic. It wasn't always problematic but has been more recently.

Alternatives Considered: Joblogic and Gas Engineer Software

Reasons for Switching to Commusoft: Those I spoke with and the software itself which I preferred at the time (2012).

Waleed
Office Manager in UK
Facilities Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Using Commusoft as a Property Maintenance firm.

5.0 last month New

Pros:

The ease of scheduling jobs for our engineers. The system allows our engineers to have the Commusoft app on their phones to see their diaries and fill out job updates for the team in the office to have all in one place. We can then send out job reports and invoices from the Commusoft system straight to clients.

Cons:

Storage issues arise from time to time which require us to individually go into old jobs and delete pictures/videos.

Derek
Director in India
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Plumbers diary management

3.0 2 months ago

Pros:

Commusoft is great for plumbers Diary management, service reminders

Cons:

Sometimes commusoft is difficult to navigate small things like deleting items.

Christopher
heating engineer in UK
Building Materials, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

very good software for our heating buisness

5.0 2 months ago

Pros:

It takes the stress out of managing invoices, diary maintaince, job scheduling and is really easy to use. it allows us to create customer profiles and have all the work carried out at hand easily to monitor over the years

Cons:

sometimes it does not always link to our accountancy software- we have to manually rest it