--- description: Discover the benefits and disadvantages of Commusoft. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Commusoft Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Commusoft](/software/189894/commusoft) # Commusoft Canonical: https://www.capterra.co.uk/software/189894/commusoft Page: 1 / 10\ Next: [Next page](https://www.capterra.co.uk/software/189894/commusoft?page=2) > From initial enquiry to job completion, Commusoft’s all-in-one system has everything trades businesses need to offer a world-class customer experience. > > Verdict: Rated **4.7/5** by 209 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Commusoft? Commusoft is an all-in-one trades solution focusing on plumbing and heating, electrical, maintenance, and facility management businesses that offer both residential and commercial services. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 209 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Commusoft - **Location**: London, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: £59.00 - **Pricing model**: Per User - **Pricing Details**: Please get in touch with Commusoft for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Ireland, Puerto Rico, United Kingdom, United States ## Features - Activity Tracking - Appointment Management - Asset Tracking - Attendance Tracking - Automated Scheduling - Availability Management - Booking Management - Calendar Management - Calendar Sync - Calendar/Reminder System - Client Management - Contact Management - Cost Estimating - Customisable Reports - Document Storage - Drag & Drop - Electronic Payments - Electronic Signature - Employee Database - Employee Scheduling - Equipment Management - Facility Asset Management - Fixed Asset Management - For Commercial and/or Industrial Electrical Contractors - For Oil & Gas - Forms Creation & Design - Interaction Tracking - Job Management - Lead Management - Maintenance Management - Maintenance Scheduling - Mobile Access - Online Booking - Online Time Clock - Preventive Maintenance - Progress Reports - Project Time Tracking - Real-Time Data - Real-Time Updates - Real-time Scheduling - Recurring Appointments - Report Summary - Residential Inspections - SMS Messaging - Scheduling - Subcontractor Monitoring - Task Management - Template Management - Timesheet Management - Vehicle Tracking ... and 84 more features ## Integrations (18 total) - Commusoft Sales - Dropbox Business - FreeAgent - Gmail - GoCardless - Google Calendar - HubSpot CRM - Mailchimp - Microsoft Outlook - Pipedrive - QuickBooks Online - Sage 50 Accounting - Stripe - SumUp - Worldpay for Enterprise ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Management Software](https://www.capterra.co.uk/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.co.uk/directory/10009/field-service-management/software) - [Plumbing Software](https://www.capterra.co.uk/directory/30673/plumbing/software) - [Service Dispatch Software](https://www.capterra.co.uk/directory/30059/service-dispatch/software) - [Building Maintenance Software](https://www.capterra.co.uk/directory/30102/building-maintenance/software) - [HVAC Software](https://www.capterra.co.uk/directory/30107/hvac/software) ## Alternatives 1. [NetSuite](https://www.capterra.co.uk/software/135757/netsuite) — 4.2/5 (2019 reviews) 2. [Jobber](https://www.capterra.co.uk/software/127994/jobber) — 4.6/5 (1456 reviews) 3. [QuickBooks Enterprise](https://www.capterra.co.uk/software/46497/quickbooks-enterprise) — 4.5/5 (20634 reviews) 4. [QuickBooks Online Advanced](https://www.capterra.co.uk/software/189398/quickbooks-online) — 4.4/5 (1041 reviews) 5. [Housecall Pro](https://www.capterra.co.uk/software/140363/housecall-pro) — 4.7/5 (2739 reviews) ## Reviews ### "Take your business to the next level" — 5.0/5 > **Sam** | *17 May 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: User friendly software once all up and running, having everything in one place is a huge help for keeping organised and being able to access job history within a few clicks. > > **Cons**: My only gripe is that we don't have telephone support on our package and I think this should be available for all clients but we only have email support unless there was a more complicated issue they would arrange to call us. > > Commusoft has transformed my business and saved us countless hours of administration time. Without a doubt this software has saved us money and even helped us expand as a business. Also exciting as they are always striving to improve the software with new features and updates so its actually nice to be part of their journey too. ----- ### "Very poor CRM system" — 1.0/5 > **Kristofor** | *18 May 2024* | Facilities Services | Recommendation rating: 0.0/10 > > **Pros**: Nothing. The system is very hard to work. > > **Cons**: The fact the app is totally different from the desktop and you can't do on site quotes. > > Terrible. I paid £1000 for 5 training sessions that were horrendous. The trainers themselves don't even fully understand the system. Costing me 3.5k for an app that made my business worse and I had to abandon after 2/3 months ----- ### "Superb Tool" — 5.0/5 > **patrick** | *3 June 2024* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: commusoft is a vital part of the company > > **Cons**: allow more than one mobile number on the main account > > The overall experience is superb , always on hand to help ----- ### "Would recommend" — 5.0/5 > **Rebecca** | *26 September 2025* | Construction | Recommendation rating: 8.0/10 > > **Pros**: We’ve been using Commusoft for our plumbing and heating business, and it’s made a huge difference. The system is easy to use, very reliable, and helps us stay organised from job booking through to invoicing. Engineers find the mobile app straightforward, and the office team love how everything is linked in one place. The scheduling, job history, and customer communication features save us a lot of time and reduce errors. > > **Cons**: Sometimes has connectivity issues. However usually fixed quickly. We use older version which also may have an effect. ----- ### "great software" — 5.0/5 > **Haroon** | *10 December 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Intuitive interface and powerful scheduling tools made daily operations seamless. Overall excellent. > > **Cons**: Occasional glitches on the app and limited customization options sometimes slowed down our workflow. > > My overall experience was very positive—easy to use, reliable, and helpful for organizing daily operations, though a few minor glitches and feature limits occasionally got in the way. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.co.uk/software/189894/commusoft?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/189894/commusoft) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data