---
description: Discover the benefits and disadvantages of Onlim.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Onlim Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Onlim](/software/189441/onlim)

# Onlim

Canonical: https://www.capterra.co.uk/software/189441/onlim

> Onlim provides AI Agents for voice, chat and omnichannel customer service, automating inquiries and service processes 24/7.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Onlim?

Medium-sized and large organizations looking to automate customer service and communication processes with AI Agents across voice, chat and digital channels.

## About the vendor

- **Company**: Onlim
- **Founded**: 2015

## Commercial Context

- **Starting Price**: €1,490.00
- **Pricing Details**: Pricing is tailored to individual requirements, usage, channels, integrations and scope of features.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German
- **Available Countries**: Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States

## Features

- AI Copilot
- AI/Machine Learning
- Alerts/Escalation
- Automated Responses
- Chatbot
- Code-free Development
- Contextual Guidance
- Customisable Branding
- Intent Recognition
- Knowledge Base Management
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Queue Management
- Reporting & Statistics
- Surveys & Feedback
- Transfers/Routing

## Integrations (1 total)

- Meta for Business

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)
- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)
- [Virtual Assistant Tools](https://www.capterra.co.uk/directory/33535/virtual-assistant/software)

## Alternatives

1. [Enterprise Bot](https://www.capterra.co.uk/software/188017/chatbot2go) — 4.5/5 (10 reviews)
2. [Inxide](https://www.capterra.co.uk/software/1019488/inx-app) — 4.6/5 (10 reviews)
3. [Ada](https://www.capterra.co.uk/software/164470/ada-support) — 4.7/5 (15 reviews)
4. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1787 reviews)
5. [Gladly](https://www.capterra.co.uk/software/156723/gladly) — 4.8/5 (139 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/189441/onlim)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/189441/onlim> |
| de-AT | <https://www.capterra.at/software/189441/onlim> |
| de-CH | <https://www.capterra.ch/software/189441/onlim> |
| en | <https://www.capterra.com/p/189441/Onlim/> |
| en-AE | <https://www.capterra.ae/software/189441/onlim> |
| en-AU | <https://www.capterra.com.au/software/189441/onlim> |
| en-CA | <https://www.capterra.ca/software/189441/onlim> |
| en-GB | <https://www.capterra.co.uk/software/189441/onlim> |
| en-IE | <https://www.capterra.ie/software/189441/onlim> |
| en-IL | <https://www.capterra.co.il/software/189441/onlim> |
| en-IN | <https://www.capterra.in/software/189441/onlim> |
| en-NZ | <https://www.capterra.co.nz/software/189441/onlim> |
| en-SG | <https://www.capterra.com.sg/software/189441/onlim> |
| en-ZA | <https://www.capterra.co.za/software/189441/onlim> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Onlim","description":"Onlim develops AI Agents for voice, chat and omnichannel customer service. The platform helps companies and organizations automate recurring inquiries and service processes around the clock – naturally, multilingual and at scale.\n\nOnlim combines generative AI with structured enterprise knowledge to deliver reliable, context-aware conversations. AI Agents can be integrated with existing systems and workflows to handle tasks such as answering customer questions, providing information, routing requests and supporting service processes across channels.\n\nDesigned for organizations with complex requirements, Onlim enables scalable automation while keeping company knowledge and processes at the core of every interaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bae5d898-451d-439c-aa4f-b7b7bfb31b94.png","url":"https://www.capterra.co.uk/software/189441/onlim","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/189441/onlim#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"offers":{"price":"1490","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/189441/onlim#faqs","mainEntity":[{"name":"What is Onlim?","@type":"Question","acceptedAnswer":{"text":"Onlim develops AI Agents for voice, chat and omnichannel customer service. The platform helps companies and organizations automate recurring inquiries and service processes around the clock – naturally, multilingual and at scale.Onlim combines generative AI with structured enterprise knowledge to deliver reliable, context-aware conversations. AI Agents can be integrated with existing systems and workflows to handle tasks such as answering customer questions, providing information, routing requests and supporting service processes across channels.Designed for organizations with complex requirements, Onlim enables scalable automation while keeping company knowledge and processes at the core of every interaction.","@type":"Answer"}},{"name":"Who Uses Onlim?","@type":"Question","acceptedAnswer":{"text":"Medium-sized and large organizations looking to automate customer service and communication processes with AI Agents across voice, chat and digital channels.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"Onlim","position":3,"item":"/software/189441/onlim","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/software/189441/onlim#breadcrumblist"}]}
</script>