Gymcatch

Who Uses Gymcatch?

Gymcatch is designed for independent fitness businesses delivering classes and appointments. The software is perfect for group instructors, boutique studios and gyms.

What Is Gymcatch?

Gymcatch helps fitness business owners save time, increase revenue and provide great customer service.

With Gymcatch you have everything you need to manage your business: Scheduling, membership management, reporting, payments, wait lists, discount codes, website integrations, mobile apps and more!

Save time, increase revenue and offer great customer service with Gymcatch.

Gymcatch Details

Gymcatch

https://gymcatch.com

Founded 2015

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Starting price

£10.00/month
US$20.00/month
N/A
US$0.00/month

Free Version

Free Version No
Free Version Yes
Free Version Yes
Free Version Yes

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Gymcatch deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

Gymcatch Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • SMS Messaging
  • Scheduling
  • Social Media Integration
  • Third Party Integrations
  • Website Integration

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  • Activity Dashboard
  • Alerts/Notifications
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  • Booking Management
  • Calendar Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Management
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Instructor Management
  • Inventory Management
  • Marketing Automation
  • Member Accounts
  • Member Portal
  • Membership Management
  • Mobile Access
  • Online Booking
  • Payment Processing
  • Point of Sale (POS)
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Self Service Portal
  • Social Media Integration
  • Team Management
  • Third Party Integrations
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  • Website Integration
  • Website Management

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  • Calendar Management
  • Class Management
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  • Client Management
  • Client Portal
  • Communication Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Discount Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Instructor Management
  • Inventory Management
  • Marketing Automation
  • Membership Management
  • Multi-Location
  • Online Booking
  • Payment Processing
  • Point of Sale (POS)
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
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  • SMS Messaging
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  • Wait List Management
  • Website Integration

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  • Client Portal
  • Committee Management
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Dues Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • File Sharing
  • Invoice Management
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Renewals
  • Payment Processing
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Social Media Integration
  • Third Party Integrations
  • Website Integration
  • Website Management
  • eCommerce Management

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  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Certification Tracking
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Credit Card Processing
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Electronic Payments
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Exercise Library
  • Fitness Assessments
  • Fitness Plan
  • Hybrid Trainer
  • In-person Trainer
  • Mobile App
  • Multi-Location
  • Nutrition Program
  • Online Trainer
  • Payment Processing
  • Progress Tracking
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Secure Login
  • Social Media Integration
  • Third Party Integrations
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  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Invoice Management
  • Marketing Automation
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  • Mobile Alerts
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  • Real Time Notifications
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  • Real-time Updates
  • Reminders
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  • Activity Dashboard
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  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
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  • Credit Card Management
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  • Customer Database
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  • Customisable Reports
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Gymcatch Reviews for UK Users

Read all reviews

Overall rating

4.9/5

Average score

Ease of Use 4.7
Customer Service 4.9
Features 4.8
Value for Money 4.8

Review software

Share your experiences with other software buyers.

Write a Review!
Hayley H.
Fitness instructor
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/08/2021

"Fantastic app"

Comments: Fantastic. I would recommend 100%. Easy to use with outstanding customer service.

Pros: Simple to use for both businesses and clients. Lots of extra features to suit your brand/company. You only pay for what you need and you can swap and change it monthly. Everything you need in one place.

Cons: My only complaint would be that the client messaging system can sometimes be slow. So there can sometimes be a delay receiving messages.

Vendor Response

by Gymcatch on 02/09/2021

Thank you very much for taking the time to write a review Hayley. We really appreciate it and so pleased the software meets your needs at the right price.

Thank you too for the messaging feedback - whilst not something we're seeing more widely, some updates coming to update that soon which I think may help. Please do get in contact with support if need us to look at anything in relation with you.

Many thanks again,
Ollie
Director & Founder

  • Reviewer Source 
  • Reviewed on 29/08/2021
Lindsey J.
Director
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/08/2021

"I can't tell you the relief!"

Comments: Flipping brilliant so far. So helpful. Patient. Kind. Customer focussed. Clear. The fact they are UK based and we're in the same timezone really has helped too. I used a different soft ware for the last year and it's been awful.

Pros: I'm so excited I've found something that is so easy to use. I'm not techy and have been able to work out in one day how to upload classes, pictures, get customers onto the system and start making money - even in my trial period. I love the info I can see about my customers bookings and the scheduling of classes. And it links easily with zoom too! I know how to cancel things and edit a customer package... and it's fairly intuitive. Just dig around and look. You soon find the thing you need.

Cons: Working out whether I need a class pass, a bundle or a membership is still a bit foggy for me. There are videos explaining which does what - but thinking it through in terms of what MY actual business needed was harder. Luckily the help / chat team were patient when I asked lots of questions. It's linking your strategic structure to the pass / bundle / membership that feels a bit complicated. So I started simple with a 5 class bundle then I'm going to expand from there. There are videos - but it's not as good as chatting to someone about what you want your business to achieve and which is the best model. A half hour help chat / webinar on this would be useful sometime!

Vendor Response

by Gymcatch on 26/08/2021

Thank you very much for taking the time to write a review Lindsey. It is very much appreciated and we're very proud that we're able to help your business.

Many thanks again,
Ollie
Director & Founder

  • Reviewer Source 
  • Reviewed on 25/08/2021
Louise S.
Fitness instructor
Professional Training & Coaching, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 27/08/2021

"Good easy app to use"

Comments: Good

Pros: Like the ease of booking and colourful pages. Good for fitness use.

Cons: Having to pay. The tone it takes to organise classes

Vendor Response

by Gymcatch on 01/09/2021

Thank you very much for taking the time to write a review Louise. We very much appreciate it and are pleased you like the ease of booking, page layout and fitness use case. Thank you too for the feedback on tone - always a balancing act to try to ensure clear, communicates power of system and not too technical! Please do send anything specific in relation to [email protected], always very welcome indeed!

Many thanks again,
Ollie
Director & Founder

  • Reviewer Source 
  • Reviewed on 27/08/2021
Sarah S.
Business Owner
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/08/2021

"Best Booking System For Fitness Professionals"

Pros: It’s easy to use. It helps me manage my business and automates the booking process, which I was previously having to do manually. Gymcatch helps me connect with my clients and simplifies their bookings and payments. Plus they are adding incredible new features all the time!

Cons: Zero complaints they literally have thought of everything!

Vendor Response

by Gymcatch on 24/08/2021

Thank you for taking the time to write a review Sarah, we really appreciate it. We are so passionate about supporting fitness in the community and so pleased this comes through to you and our customers.

Many thanks again,
Ollie
Director & Founder

  • Reviewer Source 
  • Reviewed on 17/08/2021
Jenna D.
Owner
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 06/07/2021

"BLOOMIN MARVELOUS"

Pros: The customer service given by the Team especially [SENSITIVE CONTENT] is phenomenal, for such a great value product they really do go above and beyond to support you. Nothing is too complex for them to resolve. Highly skilled, intelligent, friendly individuals. Zero complaints!

Cons: Only thing that could be a useful tweak in the future is the potential for adding different calendars for different areas of the business rather than having appointments. It would also be super helpful to be able to have an online ParQ and the o[ption to tag different waivers to the different options available to clients.

Vendor Response

by Gymcatch on 07/07/2021

Thank you very much indeed for taking the time to write a review Jenna. We really appreciate it. Delighted to hear we've done a good job supporting you and the tools met your needs.

Thank you too for the feedback - all part of wider plans, and will ensure add an extra vote to our records for their addition!

Many thanks again,
Ollie
Director and Founder

  • Reviewer Source 
  • Reviewed on 06/07/2021