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NetSupport DNA

What is NetSupport DNA?

Supporting up to 10,000 devices, NetSupport DNA provides organisations with the tools to manage technology across multiple platform while supporting staff and data protection. Easy to install and use, NetSupport DNA offers a wealth of network and IT management tools for network managers to track, monitor and manage IT assets and endpoints – all from one central point. Its features have been designed to save time, increase productivity, save money and boost security.

Who Uses NetSupport DNA?

IT teams in any type of organisation that needs to maintain a secure and reliable network, plan accurately for future IT spending and refresh cycles, and boost staff productivity.

Where can NetSupport DNA be deployed?

Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • NetSupport
  • Founded in 1989
  • Phone Support
  • Chat

Countries available

United Kingdom

Languages

English, French, German, Italian, Spanish

About the vendor

  • NetSupport
  • Founded in 1989
  • Phone Support
  • Chat

Countries available

United Kingdom

Languages

English, French, German, Italian, Spanish

NetSupport DNA videos and images

NetSupport DNA Software - NetSupport DNA Dashboard - Intuitive welcome screen with key stats for the organization.
NetSupport DNA Software - NetSupport DNA Efficiency View - Efficiency View helps schools and businesses to see at a glance if their technology is being used efficiently.
NetSupport DNA Software - NetSupport DNA Application Metering - View Application use on each PC or by logged on user.
NetSupport DNA Software - NetSupport DNA Explorer - Thumbnail view gives network managers a visual overview of current activity.
NetSupport DNA Software - NetSupport DNA Activity Monitoring - Activity data for each device can be viewed in graphical timelines.
View 6 more
NetSupport DNA video
NetSupport DNA Software - NetSupport DNA Dashboard - Intuitive welcome screen with key stats for the organization.
NetSupport DNA Software - NetSupport DNA Efficiency View - Efficiency View helps schools and businesses to see at a glance if their technology is being used efficiently.
NetSupport DNA Software - NetSupport DNA Application Metering - View Application use on each PC or by logged on user.
NetSupport DNA Software - NetSupport DNA Explorer - Thumbnail view gives network managers a visual overview of current activity.
NetSupport DNA Software - NetSupport DNA Activity Monitoring - Activity data for each device can be viewed in graphical timelines.

Compare NetSupport DNA pricing with similar products

NetSupport DNA

N/A
Free Version
Free Trial
US$19.00/month
Free Version
Free Trial
US$5,500.00/one-time
Free Version
Free Trial
US$40.00/month
Free Version
Free Trial

Features of NetSupport DNA

  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Compliance Management
  • Compliance Tracking
  • Contract/License Management
  • Cost Tracking
  • Dashboard
  • Fixed Asset Management
  • IT Reporting
  • Inventory Auditing
  • Inventory Management
  • Inventory Optimisation
  • Inventory Tracking
  • License Inventory
  • License Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Real Time Notifications
  • Reporting/Analytics
  • Supplier Management
  • Trial License
  • User Management

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Reviews of NetSupport DNA

Average score

Overall
4.9
Ease of Use
4.9
Customer Service
5.0
Features
4.9
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
88%
4
13%
Gregg
Gregg
Desktop Support in US
Verified LinkedIn User
Glass, Ceramics & Concrete, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

Great tool

5.0 5 years ago

Comments: Data about my environment.

Pros:

I like that DNA gives me a lot of information that I need and not too much of the stuff I don't. Keep it simple. We are mostly using it to track inventory of hardware and software, easy to take a quick look of browsing activity (better than my firewall), The USB lockdown is simple to setup and use. This is one of the best tools in this category that I have found and used.

Cons:

Reports can be a little tricky to create or figure out, not as intuitive as the rest of the software. However this is my go-to tool for general data in my environment.

Craig
Programmer in US
Government Administration, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source

A great piece of software

5.0 5 years ago

Comments: It's a great companion software for any tech support shop. It's great to have all that information on your users at your fingertips.

Pros:

The ability to pull up any PC and get an in depth report on software, hardware, what they are browsing on the web and even what they are doing right now.

Cons:

Updates are little cumbersome on the server and client. Reporting is ok but not having the option to create a custom report with the data you want to see is a bit annoying, shouldn't be stuck with just the default reporting queries.

Verified Reviewer
IT Technician II in US
Verified LinkedIn User
Hospital & Health Care, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

An Asset Management System You Should Try

4.0 2 years ago

Comments: Overall, my experience has been good. Support has been quick to help when I've needed. We originally kept all of assets in a spreadsheet. Moving to this system was great because now we can see at a glance what we have and how its all running and gives you the options to drill down and run reports.

Pros:

What we liked most about the service was all of the information you get and you don't have to go to each individual machine. You can see logins and logouts, computer resources, lists of running applications, and you can even block USB drives from being plugged in and run on certain computers.

Cons:

Installation wasn't very straight forward. I had tried myself and failed and had to contact support so that they could remote in and set everything. The same also happened on the last update. One function that I would have loved to used but can't was the mobile app for scanning QR codes and bring up the computer info. It's been almost a year and the developers aren't sure why it's not working.

Riad
Director in Venezuela
Hospitality, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Complete control of all your system

5.0 5 years ago

Comments: Hardware and Software inventory plus system alerts for any changes

Pros:

With this software is easy to control a lot of variables on your intranet clients such a internet traffic, USB port Control, software and hardware client inventory, alerts and much more. This is a much have software in any company no matter the size and especially when combined with Microsoft Active Directory.

Cons:

It has some lag due to the Database response when have too much time unattended. impossible to delete an registered PC client that don't belong to the organization anymore.

Tracie
IT Specialist in US
, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

We love the product and it has made monitoring our network so much easier.

5.0 4 years ago

Comments: Hardware and software monitoring and alerts.

Pros:

I like the customization alerts on the product. It is not only easy to see the hardware that is on our network, but the software installed as well.

Cons:

The only thing I would like to see the product do is show a profile of a user while logged in. Mainly mapped drives.