EcoOnline Platform

I really find this a great and easy user-friendly system, easy to teach new users.

Pros:

When Hazards are spotted/identified and logged I find its very easy to close out/ track the said hazards.

Cons:

The drop-down box (housekeeping, hot works)and the like could do with more options, this would cover more site topics /hazards

Easy!

Comments: Very good!

Pros:

The software is very easy to use and the support team are always helpful and friendly.

Cons:

Nothing, I think it's a great software.

Lots of jargon - highly systemised, counter intuitive in use

Pros:

None really to be honest. Its simply a document system isnt it - why not use microsoft word or google docs?

Cons:

I dont agree at all with many of the reviewers here saying its easy to use and intuitive. Both OI and my team find it anything but. It appears t be a an amalgamation of things which are bolted togther to form a package. The system is not logically arranged - the hierarchy of information is completely opposite to what you d instinctively expect - wide scope to progressively more detailed - its the other way around. It makes life more difficult and frustrating and certainly not easier or more efficient. There is no handbook or training - its simply have a bumble around and you re very unlikely to ever be able to use it properly

ONT ChemDoc review

Comments: ChemDoc staff very helpful and respond very fast to all queries. Overall system is quite user friendly, especially for COSHH assessments. I would say it is less user friendly for process risk assessments.

Pros:

The automatic extraction of data from SDS. The product search feature with SDS and COSHH assessments attached.

Cons:

Would like to extract more data from SDS. Would like to be able to add the risk rating (rainbow system) into more of the customised fields, currently you have to have the standard ChemDoc table for this to happen. No email notification for managers once selected as approver for COSHH. Copying approved COSHH assessments between departments requires a new approver/sign off. The departments on ChemDoc correspond to different labs within the company which users mix between quite regularly between so quite tedious if someone wants to use for example methanol in two different labs they need to copy RA and get approval (sign off) twice. To duplicate a process RA in the copy field the name of the assessment doesn't appear just the chemicals that appear in that RA. Which makes it quite difficult to select the right RA to copy if several RAs contain the same chemical. For example, 10 risk assessments contain chloroform then chloroform is listed ten times in the duplicate tab and i dont know which is the RA i want to copy until i select one of the chloroforms and press duplicate. Be good if admins could control read and understood function. Since our departments correspond to different labs some experiments are conducted across multiple labs but to copy process RA all the chemicals in the RA need to be in both labs. Whereas, sometimes we store the chemicals in one lab then use them/formulations of them in different labs.

The future of COSHH and Operational Safety Management

Comments: There are always going to be teething problems when you completely change your operating systems. Our confidence in EcoOnline grew very quickly, we were supported and guided throughout the installation process. We are looking forward to working with the company over (at least) the next few years.

Pros:

Modern software systems that are adaptable to suit our needs. Both Chemdoc and Safety Manager can be tailored to meet our demands. We have been using Chemdoc for a couple of years, but are new to Safety Manager. We originally registered for the free trial, but ended up committing to a three year contract. It did take a lot of effort to set the software up, but we were fully supported throughout. The rewards of using both friendly and fit for purpose systems are great; our end users are very happy with both products, reflected in their positive feedback.

Cons:

None. Although there were a couple of 'snagging' issues at the start, most have been ironed out. The support team and our account manger are very knowledgeable and quick to react.