---
description: Discover the benefits and disadvantages of PBXware.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PBXware Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [PBXware](/software/187684/pbxware)

# PBXware

Canonical: https://www.capterra.co.uk/software/187684/pbxware

> Unified Communications \& Collaboration suite with UCaaS, CCaaS, omnichannel, hybrid meetings, geo-redundancy, UC virtualization \& more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses PBXware?

Our Unified Communications \& Collaboration suite serves telecom service providers of all sizes with a wide range of features to support growth and productivity, efficiency, and flexible customization.

## About the vendor

- **Company**: Bicom Systems
- **Location**: London, UK

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Bicom Systems for pricing details
- **Target Audience**: 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, French, Italian, Spanish
- **Available Countries**: Canada, France, Italy, South Africa, Spain, United Kingdom, United States

## Features

- Automated Routing
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Computer Telephony Integration
- Conferencing
- Contact Management
- IVR
- Queue Management
- Reporting/Analytics
- Ring Groups
- Third-Party Integrations
- VoIP
- Voice Mail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)

## Related Categories

- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)
- [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software)
- [Cloud PBX Software](https://www.capterra.co.uk/directory/31102/cloud-pbx/software)
- [Contact Centre Software](https://www.capterra.co.uk/directory/32035/contact-center/software)
- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)

## Alternatives

1. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (465 reviews)
2. [JustCall](https://www.capterra.co.uk/software/157853/justcall) — 4.1/5 (223 reviews)
3. [CloudTalk](https://www.capterra.co.uk/software/182004/cloudtalk) — 4.4/5 (268 reviews)
4. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (984 reviews)
5. [Ringover](https://www.capterra.co.uk/software/169627/ringover) — 4.7/5 (858 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/187684/pbxware)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/187684/PBXware/> |
| en-AE | <https://www.capterra.ae/software/187684/pbxware> |
| en-AU | <https://www.capterra.com.au/software/187684/pbxware> |
| en-CA | <https://www.capterra.ca/software/187684/pbxware> |
| en-GB | <https://www.capterra.co.uk/software/187684/pbxware> |
| en-IE | <https://www.capterra.ie/software/187684/pbxware> |
| en-IL | <https://www.capterra.co.il/software/187684/pbxware> |
| en-IN | <https://www.capterra.in/software/187684/pbxware> |
| en-NZ | <https://www.capterra.co.nz/software/187684/pbxware> |
| en-SG | <https://www.capterra.com.sg/software/187684/pbxware> |
| en-ZA | <https://www.capterra.co.za/software/187684/pbxware> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"PBXware","description":"The Bicom Platform is an all-in-one, white label Unified Communications &amp; Collaboration suite for telecom service providers. Our UCaaS Solution was built with 20+ years of experience and partner feedback.\n\nPBXware is our powerful PBX software with advanced communication features, maximum flexibility and scalability, and cost-effective options.\n\nMulti-Tenant PBX allows you to efficiently manage and maintain a diverse customer base from a single installation. \n\nContact Center PBX, our CCaaS solution, prioritizes customer experience, efficiency, and productivity through Omnichannel tools and features, including WhatsApp and FB Messenger integration.\n\ngloCOM is our UC desktop and mobile app that integrates VoIP, video conferencing, hybrid meetings, chat, file sharing, and other collaboration features.\n\nSERVERware is our UC virtualization platform for hosting telephony in the Cloud. Geo-redundancy protects your setup from disasters through separate server replications in distant locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3811fa66-31ee-4287-99b5-76620fa43c37.png","url":"https://www.capterra.co.uk/software/187684/pbxware","@id":"https://www.capterra.co.uk/software/187684/pbxware#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios"},{"@id":"https://www.capterra.co.uk/software/187684/pbxware#faqs","@type":"FAQPage","mainEntity":[{"name":"What is PBXware?","@type":"Question","acceptedAnswer":{"text":"The Bicom Platform is an all-in-one, white label Unified Communications & Collaboration suite for telecom service providers. Our UCaaS Solution was built with 20+ years of experience and partner feedback.PBXware is our powerful PBX software with advanced communication features, maximum flexibility and scalability, and cost-effective options.Multi-Tenant PBX allows you to efficiently manage and maintain a diverse customer base from a single installation. Contact Center PBX, our CCaaS solution, prioritizes customer experience, efficiency, and productivity through Omnichannel tools and features, including WhatsApp and FB Messenger integration.gloCOM is our UC desktop and mobile app that integrates VoIP, video conferencing, hybrid meetings, chat, file sharing, and other collaboration features.SERVERware is our UC virtualization platform for hosting telephony in the Cloud. Geo-redundancy protects your setup from disasters through separate server replications in distant locations.","@type":"Answer"}},{"name":"Who Uses PBXware?","@type":"Question","acceptedAnswer":{"text":"Our Unified Communications & Collaboration suite serves telecom service providers of all sizes with a wide range of features to support growth and productivity, efficiency, and flexible customization.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/187684/pbxware#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/30940/voip/software","@type":"ListItem"},{"name":"PBXware","position":3,"item":"/software/187684/pbxware","@type":"ListItem"}]}]}
</script>