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What is Spike?

Spike turns your email inbox into a powerful productivity tool. By transforming your existing email into chat, and adding team chat, video meetings, and task management, you can work and collaborate easily and seamlessly with clients and team members, all from one workspace.

Spike works on top of your existing email and is available on iOS, Android, Mac, Windows & Web.

Who Uses Spike?

Modernizing traditional email—Spike brings together email, group chat, notes, tasks, and video calls - so you and your team can focus on getting work done, without switching between apps.

Spike Software - One powerful space for all your work needs—get email, chat, notes, tasks, calendar and audio/video calls all from your inbox
Spike Software - The only email platform that helps teams of all sizes meet, collaborate and get work done from anywhere.
Spike Software - Advanced software that transforms your emails into chat, and makes communication more clear, more organized and more focused than ever before while anyone not on Spike gets a professional email.
Spike Software - Create group chats and easily share files and docs for any project or purpose, with everyone on your team.
Spike Software - Collaborate with anyone in real time—plan projects, edit docs, create to-do lists, manage meeting notes and more.

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Reviews of Spike

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.5
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
75%
4
18%
3
7%
Adir
Adir
CEO in Israel
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

An awesome email client

5.0 4 years ago

Comments: Overall - a great app and reasonably priced. Highly recommended.

Pros:

The way Spike sorts emails is genius. It turned my inbox into a chat-like experience, where emails are grouped by people and not threads/topics - so it actually feels like I'm using a IM and not an outdated email client.

Cons:

Some of the more advanced features still need some work. I'd love to see tagging in notes (so collaboration would be smoother), or the option to add a call link into an invite directly (like in Google Calendar).

Spike Response

last year

We're glad you're enjoying Spike's powerful inbox and conversational email client, Adir. Collaborative Notes are displayed on the right side of the note if you click on the little bubble on the upper part, providing you the name of the user, the time, and what was added by it, hope this is what you are referring to. If you ever need assistance, we're here: [email protected]

Michael
Managing Partner in Germany
Professional Training & Coaching, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

eMail made modern, simple and transparent

4.0 4 years ago

Comments: It's a bit of a change of approach, coming from more classical email services, but I'm finding myself drawn more and more to this app, and it has effectively supplanted my use of all other mail clients. I find the message-centred (i.e. like a chat thread) approach enlightening and very efficient. The learning curve has been very shallow (i.e. I've learned a lot / feel comfortable using Spike in a short time) and I'm really enjoying using the App!

Pros:

+ The ease of use - everything is in one place, and it's easy to concentrate on the information in the messages, rather than filtering through quoted text or long emails that duplicate something already on my computer. + The modern approach - as much as business is still formal, and we value salutations and signatures, they distract from the message we are sending, and email is being supplanted by chats/blogs/... And Spike embraces this trend without losing the formality (it's just hidden) + The semi-automatic email account setup - Spike recognised (in most cases) what kind of email account I had (Gmail, or Exchange, or IMAP) and pre-filled parts of the server data (or eliminated me having to enter it at all) which made setting up accounts a breeze. + The incredibly fast customer service - The CS team is really fast (and personable, and friendly and helpful) when I have an issue. And I feel super well-taken-care-of. Not a given in today's fast moving automated world.

Cons:

There are still a few growing pains, and some features are not fully implemented yet. Some things that aren't working perfectly are the calendar integration, .ics files/invitations, and sometimes Spike won't recognise the email/name I'm typing in to give me reasonable proposals.... But these are minor details in the great scheme of things, and given the age of the app, there are truly very few bugs or glitches!

Spike Response

last year

Thank you so much for your encouraging star ratings, Michael! Currently, RSVPs can only be answered through the desktop version, but we've upvoted this to be considered by our dev team in future updates. If we can ever help with any technical issues, feel free to message us at [email protected]

Amy
Talent Acquisition in US
Food & Beverages, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Not your regular email management app

5.0 7 days ago New

Pros:

Spike gives me the liberty and flexibility i need to not just handle mails but also to collaborate with colleagues, share files amongst ourselves, organize chats and enjoy the use of A.I in increasing my productivity.

Cons:

Absolutely nothing! It's amazing good and easy to use.

Verified Reviewer
Verified LinkedIn User
Real Estate, Self Employed
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Spike alters the conents of you mail or charges $144 to "allow" you unaltered email.

3.0 2 years ago

Comments: Terrible. Their business approach is misleading - they actually alter the contents of your emails without clearly stating they will do so.

Pros:

It looks nice. Pretty UI. Email organization is ok for a single email address *IF* you don't care about your in-email branding or your own signature.

Cons:

The problems start with multiple accounts. I tried with my personal one, my company one and one I use from a client of mine. The organization got very confusing when one person wrote to more than one of my accounts. It got worse when I wanted to write a new email to a person who wrote me at more than one account. It was an utter mess. But the reason I give this such a bad review is that what they did not tell me was that they remove my branding - my signatures and replace them with their advert. This was not clearly stated anywhere - I discovered it when I wrote myself a test. I did eventually find in their pricing table that Free accounts don't get "custom signatures". I also found that to use MY branding I am expected to pay them $144.

Spike Response

last year

Hi there, Spike email app has improved productivity and communications for thousands of teams. We are sorry that your experience was not according to your expectations. If there is any way we can assist with anything, please let us know! Feel free to send us a message at [email protected].

Mohammad
Trust Accountant in India
Financial Services, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Mobile User

4.0 2 years ago

Comments: Good

Pros:

It’s assigned all the emails contact wise which help us to track the history.

Cons:

Some emails doesn’t view properly on mobile app. User interface on mobile app is average it’s not very smooth. Also it takes time to delete email. It take around 30 to 60 seconds

Spike Response

last year

Thanks for the feedback, Mohammad! We'd like to better understand your statement regarding the experience you have. Can you please drop us a message at [email protected] with more details and a video if possible with the subject line 'Mohammad-Capterra' so we can recognize you?? Looking forward to your update 😊