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What is Payoneer?

Cross-border payment processing solution that enables businesses to manage global payments securely.

Who Uses Payoneer?

Not provided by vendor

Payoneer Software - Payoneer add payout method
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Reviews of Payoneer

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
3.9
Features
4.2
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Phyllis Wanjiku
Phyllis Wanjiku
Data Scientist in Türkiye
Verified LinkedIn User
Furniture, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Safest Online Money Transfer

5.0 8 months ago

Pros:

It is also easy to create an account and link to my local bank account if you live in countries other than the US. Getting online support is fast when you call internationally.

Cons:

When you wish to get immediate customer support, you must contact the call center.

Ana Clara
Administrative director in Brazil
Higher Education, Self Employed
Used the Software for: 2+ years
Reviewer Source

Payoneer: The best software

4.0 10 months ago

Comments: I like Payoneer. Thanks to it, I can receive my money for work on foreign platforms (and most of these platforms use it), in addition, I can be sure that my bank details are safe. The $20 fee is fair, in my opinion. And the more I use it, the more I like the non-bureaucratic ease of using the app.

Pros:

I definitely love Payoneer, because thanks to it I can receive payments from foreign companies in a more secure and non-bureaucratic way, as Payoneer is simple to use. The website/app interface is uncomplicated and intuitive, making it easy for a layman like me to use. And payments have a small fee, which makes it more advantageous than other platforms.

Cons:

I definitely love Payoneer, however, the customer support needs to be faster. Because when I enter some wrong information more than once, they block my account temporarily (I know this is for security), but when I contact support to clarify, most of the messages are automatic, and not from some real/human consultant to solve. This makes me irritated, it takes something that was supposed to be simpler.

Carlos Sebastian
Interpreter in Argentina
Telecommunications, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Awesome Payoneer!

5.0 2 months ago New

Comments: Awesome and friendly user all the times.

Pros:

Friendly way to use it, no problems at all.

Cons:

Until now, more than 2 years using it, no complaints.

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Payoneer is most ugly, unreliable and stupid system I have ever work with

1.0 7 months ago

Comments: If you have the opportunity to use alternative services, forget about Payoneer, otherwise you will have a lot of troubles, pain and wasted time.
Payoneer sucks!

Pros:

Nothing, payoneer payment system is just sucks.

Cons:

The security system is paranoid, they force you to provide a bunch of documents (more than in a regular bank). The account is often blocked for strange reasons. It is impossible to make payments within the system (the stupidest limitation) Two-factor authentication does not work well; messages are often not sent, leaving you without access to your account at the most critical moment. Also, you are often forced to change your password, but since your account is blocked while changing the password, you have to solve this through the support service, which works very poorly

sarad
sarad
DIGITAL MARKETING EXPERT in UK
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Payoneer global payment solution

5.0 3 months ago

Comments: My overall experience with payoneer has been positive, I have used Payoneer for 2 years.

Pros:

I like its multiple payment method and its global reach. I can use it on my country Nepal as well as here In UK where i am living.

Cons:

currency converion fee is a bit high compared to others .

Abhijit
Abhijit
Freelancer in India
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Warning Warning Warning - DO NOT USE IT - Aweful Service

1.0 last year

Pros:

Nothing Nothing Nothing Nothing Nothing Nothing

Cons:

For a small business owner, freelancer who doesnt revieve money often via this app its no useful. They are going to charge you if you are not receving money. They took too much time to review payment and approve They charge 29.5 USD if you dont get money coming to your account. They should charge a small fee per transaction which Im happy to pay

Michael
Graphics designer in Ghana
Graphic Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

How Payoneer saved me from PayPal when I almost lost all my freelancing earnings

5.0 last year

Comments: Easy to send and receive money within and outside locally or internationally with your US bank account or peer to peer transactions between users

Pros:

Payoneer is easy to use, easy to set up. The security is high. You need to under go some security checking before you can use the service and that's good because of online scams and fraud

Cons:

The annual charges is too high and they used look into it, I use other e-wallet but Payoneer stood out. The charge is high but I am enjoying the platform.

Ibrahim
Ibrahim
OWNER in Türkiye
Verified LinkedIn User
Legal Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

An expensive alternative for Transferwise /Wise

2.0 last year

Pros:

Compared to other global payment processors there is no pro or advantage for using Payoneer

Cons:

It is slow, it is expensive and when you come across a problem rest assured that the actual support department does not care. the banking fees are much higher than competitors, their currency exchange rates are worse than actual mortar and brick banks...

Nizar
Data Steward in Tunisia
Pharmaceuticals, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

My Number 1 Choice Recieving/Sending money!

5.0 12 months ago

Comments: Step by Step Payoneer became my Main and only way to recieve money and make online payments.

Pros:

It's easy to use , you don't have to go to a physical agency to create an account and get your card you can do everything online , it's fast and secure.

Cons:

There is a number of countries that you cannot deliver a physical card to, also some sites don't have the option of paying using Payoneer

Julian
Director of Engineering in Colombia
Design, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Payoneer user for 3 years

5.0 2 months ago New

Comments: It has been great, easy to use, the rates to withdraw money to Latam are great.

Pros:

Easy to use, application is fast, intuitive.

Cons:

If something happens with physical card is hard to block. Transfer to bank accounts in the US it's expensive should have better rates and not a percentage of the money transfer.

Verified Reviewer
Verified LinkedIn User
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

The Most Terrible Client Support I've Ever Seen

4.0 last year

Pros:

Pretty comfotable and easy to use digital service that Payoneer provides.

Cons:

The client support has been frustrating, providing no real solutions and consistently responding with emails asking me to wait for 1-3 business days. On October 8, I unintentionally received a payment from a personal bank account (since Payoneer restricts payments only to business bank accounts). Payoneer informed me that the incoming payment couldn't be processed, and the funds would be returned to the initiator within 7-10 business days. As of November 22, the initiator had not received the refunded money. Concerned about the safety of my funds, I reached out to Payoneer's client support for information on the return process. Despite my expectations of a resolution, I only received emails advising me to wait an additional 1-3 business days for updates on my ticket. Some responses mentioned a "pending" status, with promises to contact the finance team to expedite the refund. However, no progress was made. Now, on December 20, after two and a half months of regular support requests, I still don't have any clarity. The only consistent response I've received is to wait for 1-3 business days. I remain uncertain about why Payoneer is holding my funds for such an extended period, and I still have no timeline for the funds to be returned to the initiator.

Vivek
Vivek
Founder in India
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Payoneer: Your Trusted Partner for Secure and Seamless Cross-Border Payments

5.0 8 months ago

Comments: Payoneer allows users to withdraw funds to their local bank accounts or prepaid Mastercard, providing flexibility and convenience. Users can transfer funds between Payoneer accounts quickly and securely, enabling efficient financial management across different currencies and accounts.

Pros:

Seamless cross-border payment solutions Flexible withdrawal options and currency conversions Integration with popular marketplaces and platforms Secure and compliant financial services Responsive customer support and extensive knowledge base

Cons:

Fees may vary depending on the type of transaction and currency conversion rates Verification and approval processes may take time for new users. Limited availability in certain countries or regions compared to other payment providers

Verified Reviewer
Verified LinkedIn User
Media Production, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

STAY AWAY please

1.0 last year

Comments: When you don't have to deal with them and simply get payments, it's fine. If they need to "Review" something or "Verify" something, get ready for a bureaucratic hell.

Pros:

I don't get why it exists at all. I can't like anything since it's only an extra unnecessary layer of bureaucracy. If the companies I work with could simply pay directly to my bank... Payoneer is like that company that seems to exist to get profit and not for any other purpose. I would be even ready to pay a few bucks extra for bank fees if I could avoid using their services.

Cons:

Customer support. I have had an issue for over 2 months and they can't do the simplest tasks. Every time I call and text them we start from the beginning. I know I'm talking to people and they are obliged to do everything according to the list of actions prescribed to them but sometimes seems like GPT is smarter. For 2 months they have been working on my case (Which is super simple), they send me emails every second day and they are still on the very first step of "reviewing" the issue with a relevant team and "verifying" so that it will take 24-48 hours, please get back to us then so we can start the whole process from the beginning. The process is going on and no one can influence that. Exactly like in Kafka's books.

Verified Reviewer
Verified LinkedIn User
Online Media, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great way to get paid internationally

5.0 6 months ago

Comments: Generally very satisfied with the service.

Pros:

There are no payment fees if both you and your client are on Payoneer. Also, you can get debit cards in three currencies, so you can access your funds directly, without the need for wiring them to your local bank account.

Cons:

I didn’t like that the mobile app is limited compared to the web version.

Amy
Talent Acquisition Manager in US
Food & Beverages, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Payment processing made easy

5.0 9 months ago

Pros:

It's capable of handling payment to countless counties with ease, I'm impressed with how flexible it is with supporting various currencies and also the speed when i do transfers.

Cons:

It's security is great but can be annoying at times because I'm usually made to sign in again when i use it on the web, I find it's user interface a bit outdated and could do with some aesthetic innovations.

Ricardo
Marketing in US
Consumer Goods, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Easy set up and quick payouts

5.0 9 months ago

Pros:

I liked how I could quickly set my account for payments up.

Cons:

Not all my customers accept or pay with this.

Muhammed
Muhammed
Ceo in Türkiye
Verified LinkedIn User
Retail, Self Employed
Used the Software for: 1+ year
Reviewer Source

Payonner Nino

5.0 last year

Comments: My experience in Payonner is amazing, I really love him. I recommend it to everyone.

Pros:

I am very pleased with the fact that I receive my payments very easily from stores such as Amazon and eBay in Payonner.

Cons:

It's frustrating that Payonner cuts high commissions for sending money, I hope they get rid of the high commission rates soon.

john
CEO in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great for sending payments to different countries!

5.0 9 months ago

Comments: I have used them for over 3 years and have not had any issues with them in sending payments.

Pros:

When I have to send a payment to a remote worker, Payoneer is the preferred payment processor by many of them. It's reliable and pretty affordable. You also have the option to have the recipient pay the fee, or you can pay it. They accept a variety of payment sources, from bank accounts to cards.

Cons:

The fees could be a bit lower, but they are manageable.

Raj
Raj
software developer in India
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

One of the best international payment gateway to receive and send money.

5.0 last year

Comments: overall very good experience with the payoneer. it is the best payement method to transfer money.

Pros:

Payoneer is one of the best international payment gateways to transfer and receive money from one country to another country. It is very easy to use and easy to send and receive money. It has auto withdrawn payment system. In Payoneer we can add up to 14 bank Account to withdraw money.

Cons:

All things are good in Payonner but some few change are one of the payment receive in bank account take time to transfer and they take annual fee to open the account.

James
James
CEO in UK
Verified LinkedIn User
Automotive, Self Employed
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Blocked my account without any reason given.

1.0 last year

Pros:

Not much to like when they block your account without any reason given.

Cons:

Blocked my account without any reason given. Zero help from customer care, I just get an automatic reply saying that my account can't be reinstated. Sucks!

Souleymane
Souleymane
Training assistant in Mauritania
Verified LinkedIn User
Mining & Metals, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

A highly secure and sophisticated online payment platform.

5.0 last year

Comments: Payoneer is at your disposal for your international online payments, secure transactions, and more. Payoneer also integrates with third-party platforms such as Upwork, Airbnb, Amazon, and more. The chat support is also a well-organized and responsive service.

Pros:

What I really like about Payoneer is that it's a platform that enables international payments, making it easier for businesses and professionals worldwide to transact. Payoneer offers a linked prepaid debit card that you can use wherever you want. The security measures at Payoneer are flawless, with transaction monitoring and authentication in place.

Cons:

For me, there may not be any negatives about Payoneer except perhaps the transaction fees, which can sometimes be slightly higher than average for bank transfers, and that's normal.

Kasun
Kasun
Civil Engineer in Sri Lanka
Verified LinkedIn User
Civil Engineering, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Receive payments to your bank account

5.0 last year

Comments: Overall good and easy to use.

Pros:

This platform is the easiest on to transfer the money which you earn from fiverr and some other platforms to your bank account in Sri Lanka. Speed payment processing and secure login. Highly recommended.

Cons:

It would be better if they allow to add cards and do the payments through this platform.

Suzette
Suzette
Educator in South Africa
Verified LinkedIn User
E-Learning, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Payoneer Excellent for Payments Processing

5.0 last year

Pros:

The payments are available immediately and can be withdrawn at any time.

Cons:

The payment withdrawal limit has a negative impact on staff as they can only access their money once they have made enough to reach the payoneer minimum required amount. It is not very convinient.

Stéphane
DevOps Engineer in France
Oil & Energy, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

A good payment solution

4.0 4 months ago

Pros:

It facilitated international transactions

Cons:

It was difficult to get a card shipped to me overseas

Nkululeko
Nkululeko
Creative Director in South Africa
Verified LinkedIn User
Graphic Design, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Pay a Peer with Payoneer

4.0 last year

Pros:

It makes it easy to move money around from different currencies to a desired bank anywhere in the world.

Cons:

Although the platform is user friendly, I feel it still needs add security options for verification purposes when requesting a password reset. I still cannot access my account due to my mobile number being out of service.