Who Uses PRgloo?

All Public Relations/Media Communication teams, Stakeholder and internal communications management for all markets.

What Is PRgloo?

PRgloo provides a platform for in-house media communication teams, stakeholders and internal communications to manage all aspects of their communication function including enquiry management, media newsroom, press release and social media publication, influencer engagement and coverage.

We bring this together in an elegant interface with great searching and visualisation techniques to provide a truly useful tool for foot soldiers and senior management alike.

PRgloo Details

PRgloo

https://prgloo.com/

Founded 2014

PRgloo Pricing Overview

PRgloo does not have a free version but does offer a free trial. PRgloo paid version starts at US$3,200.00.

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Starting Price

US$3,200.00

Pricing Details

Pricing starts from $3,200

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

PRgloo Features

Public Relations Software
Article Author Database
Auto-Update Media Lists
Campaign Management
Clippings Management
Communications Calendar
Contact Management
Digital Asset Management
Direct Mail Management
Email Distribution
Press Monitoring
Press Release Builder

PRgloo Reviews for UK Users

Showing 5 of 24 reviews

Overall
4.8/5
Ease of Use
4.7/5
Customer Service
4.9/5
Features
4.6/5
Value for Money
4.8/5
Helena H.
Communications Officer
Transportation/Trucking/Railroad, 1,001-5,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/10/2019

"Making a big difference to our team"

Comments: We were using spreadsheets to track enquiries and Word tables for lists of contacts - it wasn't the most efficient system! From the demo stage right through procurement and training, to implementation, our experience with PRGloo has been superb. It allows our team to work better; whether it's tracking conversations with journalists, managing reactive issues, or managing our news hub. Any queries we've had have been quickly resolved and everyone we've dealt with has been incredibly helpful and efficient.

Pros: It's simple yet powerful, easy to use and works really well for us. We're able to track our conversations with the media easily and see what colleagues are working on at a glance.

Cons: We've had a little confusion over topics, themes and tags within PRGloo, but that's more teething troubles on our part. Once we dig deeper into reporting and use it for longer, we're confident of ironing this out.

Vendor Response

by PRgloo on 09/10/2019

Thanks so much for the glowing feedback. We're really pleased that you are enjoying using the platform and that you're happy with the support that we have provided in setting you up. Please let us know how you get on with topics, tags and themes, and we'll happily provide any additional support to help you iron out any problems.

  • Reviewer Source 
  • Reviewed on 01/10/2019
Andrew M.
Chief Press Officer
Government Administration, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 02/10/2019

"GEO Review"

Pros: The software is accessible and easy to use, ensuring you can easily view and log calls. The option to collectively group statements under a heading is also very useful, helping you easily see how a subject has evolved every time you have taken a call.

Cons: The database of journalists can be lacking in individual details for journalists when compared to rivals, it is however useful that you can update it yourself once you have those details.

Vendor Response

by PRgloo on 09/10/2019

Thanks for taking the time to review PRgloo. We're glad you and your team are enjoying using the platform. Our database has over 70,000 entries of journalists and news organisations. On a daily basis the team look at distribution issues, social media changes, social media errors and customer requests. Our highest priority is ensuing the platform is GDPR compliant. In some cases, journalists have requested they not be including in database lists and therefore we are unable to include those contacts. However, we are aware that many of our customers have great relationships with journalists so we do make it very easy for you to store this information on any record we hold. We'd be happy to show you how to do this and also how to make the best use of our research team who are there to support you in locating the best contacts for your campaigns.

  • Reviewer Source 
  • Reviewed on 02/10/2019
Nilima F.
Deputy Head of Communications
Law Enforcement, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 06/08/2019

"A good platform!"

Comments: Overall, PR Gloo is simple to use and beneficial to the team.
We are looking at how we can maximise full use of the platform.
The incompatibility of IT infrastructure with the platform for some tasks is an issue we are working on.

Pros: The database of contacts which can be updated easily.
The statements and news release function.
Regional media targeting.
The ability to autoforward email queries straight to PR Gloo so everything is in one place and tracked.

Cons: Importing a large group of contacts to the platform from adhoc lists seems difficult.

Vendor Response

by PRgloo on 09/08/2019

Thanks for the feedback and providing us with insight into areas that we can improve.We'll be in touch shortly to see if we can streamline how your lists are created and uploaded as well as ensuring you're making full use of all the features available to you on the platform.

  • Reviewer Source 
  • Reviewed on 06/08/2019
Ross E.
Director, External Affairs
Utilities, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/08/2020

"Helps us communicate better, faster"

Pros: PRGloo is easy to use, easy to implement and requires minimal training to get you off the ground. It makes communicating with various audiences much easier and GDPR compliant. It's been brilliant when working remotely. We couldn't have managed our COVID-19 response as well without PRGloo, for instance.

Cons: Topics still feels a bit basic. It'd be great if you could have master topics with sub-categories, for instance. Greater user customisation of email design would also be welcome.

Vendor Response

by PRgloo on 07/08/2020

Thanks for the review! We're so glad your are enjoying so many aspects of the platform and that we've been such an integral part to your Covid communications operations. On topics, perhaps you should explore the use of themes (high level topics) to help you with your categorisation - we'll get someone to contact you asap! We can also provide more customisable email templates for you which we're happy to chat to you about. Thanks for the feedback and stay safe!

  • Reviewer Source 
  • Reviewed on 01/08/2020
Rob S.
Head of News
Transportation/Trucking/Railroad, 1,001-5,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 27/04/2020

"User friendly and great support team"

Comments: The overall experience has been great. Working with the PRgloo team has been brilliant and they are always on hand to help, tutorials and give great advice.

Pros: It's extremely user friendly and easy to pick up. The features are just want we need for logging and uploading to our newsroom.

Cons: Contacts for journalists could be a bit better but this is minor.

Vendor Response

by PRgloo on 21/07/2020

Thanks for the feedback! We're glad you find our system so user-friendly! That's music to our ears. We will be in touch re the contacts list as we have some great new developments which we think you'll love using.

  • Reviewer Source 
  • Reviewed on 27/04/2020