PRgloo

"Making a big difference to our team"

Comments: We were using spreadsheets to track enquiries and Word tables for lists of contacts - it wasn't the most efficient system! From the demo stage right through procurement and training, to implementation, our experience with PRGloo has been superb. It allows our team to work better; whether it's tracking conversations with journalists, managing reactive issues, or managing our news hub. Any queries we've had have been quickly resolved and everyone we've dealt with has been incredibly helpful and efficient.

Pros: It's simple yet powerful, easy to use and works really well for us. We're able to track our conversations with the media easily and see what colleagues are working on at a glance.

Cons: We've had a little confusion over topics, themes and tags within PRGloo, but that's more teething troubles on our part. Once we dig deeper into reporting and use it for longer, we're confident of ironing this out.

"GEO Review"

Pros: The software is accessible and easy to use, ensuring you can easily view and log calls. The option to collectively group statements under a heading is also very useful, helping you easily see how a subject has evolved every time you have taken a call.

Cons: The database of journalists can be lacking in individual details for journalists when compared to rivals, it is however useful that you can update it yourself once you have those details.

"Good software package for what we want"

Comments: Very good. Overall we're very pleased with it. It helps us put together reports for our Executive Board

Pros: I like the ease in being able to link cuttings with statements/releases
I like the extensive contacts data base
I like being able to set up separate groups to send information out to

Cons: I'd like to be able to know which of our contacts have opened/read things we've sent to them

"Best system of its kind that I've ever used!"

Comments: PRGloo has saved the whole team a lot of time and resource. We are able to distribute our news more widely which is very important to any organisation in reaching key audiences with information. It has helped to further improved our reputation and build relations with stakeholders. All media enquiries are held on the system and members of the team can easily see progress and pick up any work if needed. Overall PRGloo has made a massive difference to us, we couldn't imagine being without it!

Pros: It is hard to pick one thing because I like everything about it. I can say that PRGloo is hands down the best media distribution and logging system that I've used during my 20 years in public relations. It is easy to see where we are with the latest press enquiry, to write and distribute press releases widely and we're able to publish blogs and press releases hosted by PRGloo. It has so much functionality, and the team there have tailored it to our needs. PRGloo enables us to easily analyse media coverage, giving us the ability to present it to senior management team regularly and to keep others updated. PRGloo is incredibly ease to use and although we had full training it is very simple to show new starters how to use it for themselves. The customer service is great, the team are friendly and always happy to help. It has made a big difference to everyday working and I couldn't speak more highly of it.

Cons: There was nothing at all that I didn't like.

"Simple and straight forward"

Comments: It allows us to store and monitor our press enquiries in one place, plus easy access to approved statements.

Pros: It's easy on the eye, simple to use and adaptable to meet our needs as an organisation.

Cons: It would good if you could hide some of the fields, to make the conversation form much simpler.