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What is Concept3D?

Concept3D is a virtual tour and interactive map platform. Whether through 360° photos or 3D rendered panoramas Concept3D's software gives enterprise users a robust CMS to create and maintain virtual tours.

Concept3D offers two types of virtual tours, 360° Tours and Map Tours. 360° Tours are VR enabled with advanced customization including audio, call-to-actions, stop details, additional images and branding options. Map Tours are unlimited within our interactive map and are location-based.

Who Uses Concept3D?

Enterprise level organizations that need to expand their physical space and assets into the digital world

Concept3D Software - 360° Virtual Tour
Concept3D Software - 3D/360 Renderings
Concept3D Software - 360° Tour Map View
Concept3D Software - Virtual Wayfinding
Concept3D Software - Content Management System

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Reviews of Concept3D

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.9
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
74%
4
26%
Jason
Jason
Director of Web Communications in US
Verified LinkedIn User
Higher Education, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Mapping Software for our entire college campus

5.0 5 years ago

Comments: Concept3D was awesome with our initial implementation and setting up our map to make sure our map was as accurate and realistic as possible. Since then, they've helped us evolve our map with new features and tools to make it a great tool for both wayfinding and general marketing.

Pros:

Concept3D is a great mapping tool. It builds on top of the already recognizable Google Maps interface, yet allows clients like us to add specific renderings of our campus and detailed location info inside pin points.

Cons:

The back end editor is a little cumbersome and confusing. But once you learn it, it's not bad. Plus, the customer service is excellent if you ever need assistance.

Concept3D Response

4 years ago

Hi Jason!! Thank you for your review and hearing how the interactive map helps with marketing and wayfinding.

Brian
Director of Web Services in US
Education Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Concept3D Review

5.0 5 years ago

Pros:

The ability to customize our map as new features get added around campus (new parking lots, attractions, etc.). Also, the capabilities of creating specific tours within our map for certain populations that visit our website.

Cons:

CMS is somewhat of a learning curve to get used to and has a few quirks about it. Customization options can sometimes seem limited to more web savvy users who may want to add their own styles.

Concept3D Response

4 years ago

Hey Brian! Thank you for your review and hearing how you use the interactive map to keep your campus map updated and virtual tours to include all members of Mount Saint Mary's University community.

Jason
Special Projects Coordinator in US
Marketing & Advertising, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Review of Concept3D interactive map product

4.0 5 years ago

Comments: The account management team at Concept3D was extremely helpful to us during the implementation process. They visited our campus for several days to walk our implementation team and numerous University stakeholders through the steps necessary to get our interactive map up and running. They helped us to develop a plan that allowed us to launch the product at 21 Penn State campuses. Even now that the product has been live for more than a year, Concept3D continues to be very receptive to our questions, needs and suggestions.

Pros:

The Concept3D interactive map product is visually stunning and provides amazingly accurate representations of our campuses. It's a unique and attractive tool to help promote our university and to assist the thousands of visitors and new students who come to our campuses each year. Overall, the map CMS is easy to use and requires minimal training for staff to use it to create map locations and events. The ability to schedule events and locations and to share specific map location links have made the interactive map a valuable tool for advance promotion of campus events (sports, concerts, commencement, orientation, etc.), parking and construction projects.

Cons:

There are a few CMS limitations that can be frustrating for map administrators, such as the inability to copy previously-created locations and to make multi-location edits, the lack of map snapping when drawing lines and polygons, and occasional issues when multiple administrators attempt to use the CMS simultaneously. The Concept3D product is not an ideal solution for print map needs, especially for large campuses. Using the Concept3D product for walking or driving directions is not as user-friendly or intuitive as Google Maps.

Concept3D Response

4 years ago

Hi Jason! Thank you for your comments and sharing how the platform is helping with event promotion. Keep your ears open for something in 2020 for Print Map!

Whitney
Director of Enrollment Management Communications in US
Higher Education, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

A wonderful product

5.0 4 years ago

Comments: It's been really great. The people have been great to work with and the program is fantastic.

Pros:

It's incredibly easy to use on the front and the back end. Has some great features and we really like how you can create multiple tours.

Cons:

I admittedly am very pleased with this and I'm not sure what I like least.

Bart
Director of Web Content in US
Higher Education, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

The Sky's the Limit with this Flexible Interactive Map

5.0 5 years ago

Comments: My university has been a Concept3D customer for about eight years. With the help of their support team, we have achieved our goal of presenting an informative interactive experience in which prospective students can "visit" the campus from wherever they are. The illustrated map shows that classic design of our campus buildings. Panoramic photos show the natural beauty of the campus and highlight some attributes of special interest. For example, prospective students can use this tool to tour the interior of student residence halls.

Pros:

The Concept3D illustrated interactive map offers a great mix of functionality and familiarity. Because it is built as an overlay on the Google Map platform, the Concept3D map is instantly familiar and easy to use. Its customization features enable us to present as much information as we want to enhance the user's experience — text, photos videos, panoramic images, tours, etc. Built-in editing tools are easy to use. And Concept3D customer support is always helpful. We also like the way the Google platform allows us to highlight locations that are not on our campus, such as the international locations of international development student projects in countries all over the world.

Cons:

My only complaint is not about Concept3D, but about myself. With limited staff and lots of other responsibilities, I haven't had time to exploit all of the potential of this tool.

Concept3D Response

4 years ago

Hi Bart! Gald to see hear all the ways you are using the map. Thank you for your comments!