Who Uses This Software?

Editions dedicated to contractor, manufacturing and wholesale, nonprofit, retail, and more.

Average Ratings

15,063 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.3 / 5
  • Customer Service 4.1 / 5
  • Features 4.4 / 5
  • Value for Money 4.3 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
  • Training Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Intuit
  • https://enterprisesuite.intuit.com/

About Intuit Field Service Management ES

Intuit FSM ES is an end-to-end field service management software that can grow with your business. It provides all the tools your business needs, yet is easy to use. You can organize your books, manage inventory, track sales, and even run payroll, but at the fraction of the cost. With QuickBooks Enterprise, you save thousands of dollars a year vs. comparable solutions. Powerful and flexible, it also comes in editions designed to fit your specific industry. Take a free test drive today.

Intuit Field Service Management ES Features

  • Billing & Invoicing
  • For Utility Arborists
  • Inspection Management
  • Job Scheduling
  • Photos In Reports
  • Quotes / Estimates
  • Recurring Appointments
  • Vegetation Mapping
  • Billing & Invoicing
  • Customer Management
  • Dispatch Management
  • Equipment Tracking
  • Mobile Access
  • Online Booking
  • Scheduling
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Job Management
  • Mobile Access
  • Quotes/Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • For Commercial and/or Industrial Electrical Contractors
  • Mobile Access
  • Quotes/Estimates
  • Scheduling
  • Time Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • Dispatch Management
  • Equipment Tracking
  • Inventory Management
  • Job Costing
  • Scheduling
  • Warranty Tracking
  • Billing & Invoicing
  • Customer Database
  • Dispatch
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Dispatch Management
  • Electronic Signature
  • Inventory Management
  • Mobile Payments
  • Payment Processing
  • Quotes / Estimates
  • Time Tracking
  • Work Order Management
  • ACH Check Transactions
  • Bitcoin Compatible
  • Debit Card Support
  • Gift Card Management
  • Mobile Payments
  • Online Payments
  • POS Transactions
  • Payment Processing Services Integration
  • Receipt Printing
  • Recurring Billing
  • Signature Capture
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Management
  • Job Management
  • Mobile App
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Aerial Measurement
  • Billing & Invoicing
  • Checklists & Inspections
  • Commercial / Industrial
  • Dispatch Management
  • Lead Management
  • Photo Capture
  • Quotes / Estimates
  • Scheduling
  • Work Order Management
  • Address Validation
  • Audit Trail
  • Consumer Use Tax
  • Exemption Management
  • Tax Calculator
  • Tax Filing
  • Taxability Verification
  • Transaction Tracking
  • Value Added Tax (VAT)
  • Billing & Invoicing
  • Customer Management
  • Document Imaging
  • Inventory Management
  • Job Costing
  • Lead Management
  • Quotes / Estimates
  • Scheduling
  • Work Order Management
  • Billing & Invoicing
  • Call Centre Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Preventive Maintenance
  • Quotes/Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Work Order Creation
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

Intuit Field Service Management ES Most Helpful Reviews

The only accounting software I'll use

Reviewed on 13/11/2019
Stephanie C.
Owner
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Quickbooks has helped me be able to stay a solo-entrepreneur and not need to hire a bookkeeper, accountant or assistant because I'm able to save time and keep up with it by myself!

Pros: Quickbooks just makes it so dang easy to run my business. When I was starting out, I had NO idea how to manage my money, balance my books or split my business income from personal expenses. Quickbooks makes it simple to categorize, upload, split and balance my money. I have saved so much time on taxes and bookkeeping in the last four years. I truly don't know how I would have figured all this out without software like this.

Cons: I do wish that there was a built-in time tracker of some kind. I want to be able to send clients invoices based on time worked on a project and it would be really nice to have that built into the software itself without paying extra or using a third-party app.

Vendor Response

by Intuit on 14/11/2019

Hey there, Stephanie. Saving you time and energy so you can devote more attention to your business and customers is what we're here for. Hearing how helpful QuickBooks has been is music to our ears! We're always working toward making the software even better. Your feedback helps us do just that. You can find out more about what's going on behind the scenes by viewing our Blog: https://intuit.me/2L2zqTv

Thanks for a 5 star review!
Morgan, The QuickBooks Team

Quickbook The old and the online

Reviewed on 10/11/2019
Verified Reviewer
Consultant
Computer Software, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Still my go to package and it will continue to get better as time goes by with the online version.
Offline version is still be most powerful for small business (non-us) countries.

Pros: It has becoming the defecto accounting package for my company and we recommend it due to ease of use, and familiarity. The technology has evolved into the online offerings and this added the value to small business enabling them to interface online with customers, - estimates, quotes and invoices can be easily email.
The offline (desktop) version was preferred by small non US based business due to the ability to customize some components to fit non-generic business procedures, the online version is a bit more standardize.
However overall the online offer has quite suited for small business. It ease of use and cloud offer takes away from a number of business continuity challenges, allowing a mom or pop shop to operate with the public image as any other large firm.
Reporting for the small business user is a great feature, help management to be self sufficient with dashboard reporting, built in.

Cons: COST: The online software for the required feature will a small business at least 35 per month for the current offer.
LACK of ability to Custom fields: There is a lack of ability to create your own data fields which is useful for non-us customer due to local standards and regulations.

Vendor Response

by Intuit on 11/11/2019

Thanks so much for your detailed review. We strive to provide the necessary tools to meet the needs of every business. It's great to hear you found this to be true of QuickBooks. As the product evolves, we're working to incorporate even more functionality. You can find out more about these kinds of updates by viewing our Blog (https://intuit.me/2L2zqTv).

Cheering you to continued success!
Morgan, The QuickBooks Team

Switching to Quickbooks has made my life so much easier!

Reviewed on 05/11/2019
Katlyn B.
Human Resources Director
Hospital & Health Care, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Quickbooks has really been beneficial to us in so many different departments. We were hesitant to go with Quickbooks at first because we had been with Sage accounting for so long, but everyone agrees we are much happier with Quickbooks!

Pros: Quickbooks is so simple and user friendly. It is so easy for me to run reports on anything I need. Quickbooks has cut the time it takes me to do payroll by more than half! All of our employees really like the electronic paystub feature as well! So far it has been an excellent product.

Cons: We use Quickbooks online so from time to time there are some glitches that have to be fixed. Also, it can be difficult to get to the right customer service department.

Vendor Response

by Intuit on 11/11/2019

Thanks for choosing QuickBooks to serve your business needs, Katlyn. Nothing makes us happier than hearing that our software is making your life easier. We want to ensure that you're getting the support you need and are including a guide with steps for reaching a support agent: (https://community.intuit.com/articles/1767990). Should you ever have a question about the program, we invite you to check out the Community. Here you can access a host of helpful articles and ask a question in a forum of fellow users and the QuickBooks Team: (community.intuit.com).

Cheering you to continued success!
David, The QuickBooks Team

Perfect for small business

Reviewed on 04/11/2019
Gloria P.
Owner
Consumer Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Quickbooks is great because I don't have a pile of receipts to type in. I can upload my transactions directly from my bank and code them as they are uploaded. I use it for tracking income and expenses, sending invoices and running reports. I love the payroll function which saves me money because I don't have to pay the accountant to file my tax documents.

Pros: I like being able to use the online service where I can log in anywhere I have internet access. This gives me the option to work remotely.

Cons: The banking function is good, but it takes several days to sync up to my online banking balance (doesn't show charges until they are posting, and doesnt download pending ones)

Vendor Response

by Intuit on 05/11/2019

Hi there, Gloria. We know managing a business doesn't always happen behind a desk. It's great to hear you've been able to easily complete accounting tasks while on the go. You can count on us to have your back for years to come! To find out more about updating your bank feeds in QuickBooks, we recommend this article: https://quickbooks.intuit.com/learn-support/en-us/change-bank-account/how-to-manually-update-bank-accounts/00/186436

Thanks for taking a moment to leave a review!
Morgan, The QuickBooks Team

QuickBooks Online review

Reviewed on 04/11/2019
Justin V.
Senior Manager
Accounting, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: As we deal with mostly smaller business our experience is very good with QBO and it works very well and i would say a large majority of our clients are happy with it.

Pros: QuickBooks Online (QBO) is a very useful software for our industry. It gives clients a much easier time when completing their accounting records. The software is fairly easy to use with most clients (even those with little or not accounting experience) can use the software little or no training on our part.

Cons: The software is very good and very geared towards smaller companies and owner-manged businesses. If the company grows it is very evident that QBO is no longer useful for them. It does not handle a large number of transactions easily and the larger you are the more likely that error downloads will occur and duplicates or omitting transactions does occur.

Vendor Response

by Intuit on 05/11/2019

Hi, Justin. Providing you with the tools you need to get the job done quickly and easily is our top priority. It's great to know you've been able to do this with QuickBooks! We're continually working to provide advanced features and functionality that will meet the needs of every business. To find out about what's going on behind the scenes, we invite you to check out our Blog (https://intuit.me/2L2zqTv). Additionally, you may want to take a look at our available apps that integrate directly with your account to expand it's versatility (https://apps.intuit.com/app/apps/home).

Wishing you continued success!
Morgan, The QuickBooks Team

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