---
description: Discover the benefits and disadvantages of Matter.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Matter Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/30817/employee-engagement/software) > [Matter](/software/186291/matter)

# Matter

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> Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams\! 💜
> 
> Verdict: Rated **4.6/5** by 379 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Matter?

Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams\! 💜

✅ Free Plan
✅ Free 14-Day Trial
✅ No Credit Card Required

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 379 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Matter
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Pro includes:

✅ Weekly team Feedback Friday
✅ Kudos cards (9 templates)
✅ Custom kudos (e.g., company values)
✅ Global gift card + donation rewards
✅ Custom rewards (e.g., company swag)
✅ Admin analytics
✅ Skill-based feedback surveys
✅ Recurring continuous feedback
✅ Automated birthdays + work anniversaries celebrations
✅ Priority support via email \& Intercom
✅ Multi-channel support (e.g., timezones)
✅ Single sign-on (SSO) support
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Action Management
- Activity Dashboard
- Benchmarking
- Chat/Messaging
- Commenting/Notes
- Continuous Feedback
- Customisable Questions
- Customisable Templates
- Dashboard
- Data Import/Export
- Employee Database
- Employee Recognition
- Engagement Tracking
- Feedback Management
- Goal Management
- Goal Setting/Tracking
- Manager-to-Employee Recognition
- Nominations
- Peer-to-Peer Recognition
- Performance Management
- Performance Review Management
- Progress Tracking
- Pulse Surveys
- Question Library
- Reporting/Analytics
- Rewards Catalogue
- Self Service Portal
- Surveys & Feedback
- eCards

## Integrations (19 total)

- ADP DataCloud
- BambooHR
- Gusto
- Justworks
- Microsoft Teams
- Namely
- Paycom
- Paycor
- Paylocity
- Personio
- Rippling
- SAP SuccessFactors HCM
- SAP SuccessFactors Work Zone
- Sage HR Online
- Slack

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Employee Engagement Software](https://www.capterra.co.uk/directory/30817/employee-engagement/software)

## Related Categories

- [Employee Engagement Software](https://www.capterra.co.uk/directory/30817/employee-engagement/software)
- [360 Degree Feedback Software](https://www.capterra.co.uk/directory/30666/360-degree-feedback/software)
- [Employee Recognition Software](https://www.capterra.co.uk/directory/30818/employee-recognition/software)
- [Productivity Software](https://www.capterra.co.uk/directory/30968/productivity/software)
- [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software)

## Alternatives

1. [Awardco](https://www.capterra.co.uk/software/140428/awardco-employee-performance) — 4.9/5 (4859 reviews)
2. [Workhuman](https://www.capterra.co.uk/software/125670/workhuman) — 4.8/5 (2162 reviews)
3. [Achievers](https://www.capterra.co.uk/software/129232/employee-success-platform) — 4.8/5 (2911 reviews)
4. [Vantage Circle](https://www.capterra.co.uk/software/167264/vantage-circle) — 4.7/5 (5124 reviews)
5. [Guusto](https://www.capterra.co.uk/software/186209/guusto) — 4.9/5 (3844 reviews)

## Reviews

### "A great Product all round" — 5.0/5

> **Verified Reviewer** | *14 January 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use. Its just so simple and easy to work all aspect of the product
> 
> **Cons**: I would like a few more redemptions options for the UK region and be able to redeem £ Bank Cards
> 
> Overall i give this product a great review. Its great for giving feedback and seeing what other people around the business are doing.

-----

### "Matter Review" — 4.0/5

> **Sean** | *14 January 2025* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use. Good team rewards. Very easy to share praise with team members.
> 
> **Cons**: Graphics sometimes don't display on mobile devices.
> 
> Very pleased with it. Great platform to share feedback with team members.

-----

### "Aaron overhead doors review" — 5.0/5

> **Asa** | *14 January 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Did you give kudos on a daily or a weekly basis which motivates and can look the spirits of somebody who's done a good job in the company.
> 
> **Cons**: Not a lot of downsides the website and everything is pretty easy to use and friendly.
> 
> I would say overall experience really good. Definitely enjoying it.

-----

### "Meh. Just Alright." — 3.0/5

> **Landra** | *12 December 2024* | Marketing & Advertising | Recommendation rating: 3.0/10
> 
> **Pros**: It's fun getting gift card points to trade in.
> 
> **Cons**: It feels like a popularity contest more often than not.
> 
> It's fine. Not good, but not my favorite.

-----

### "Art Teacher" — 5.0/5

> **Tammy** | *8 January 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: you get to have a lot of gift card options
> 
> **Cons**: nothing\!\! I like all the feed back from the teachers on matter and it makes you feel better everyday
> 
> great experience All the teachers at Alpine academy love matter. we appreciate the gift card. I use Amazon to get more school supplies

-----

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/186291/matter)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/186291/matter> |
| de-AT | <https://www.capterra.at/software/186291/matter> |
| de-CH | <https://www.capterra.ch/software/186291/matter> |
| en | <https://www.capterra.com/p/186291/Matter/> |
| en-AE | <https://www.capterra.ae/software/186291/matter> |
| en-AU | <https://www.capterra.com.au/software/186291/matter> |
| en-CA | <https://www.capterra.ca/software/186291/matter> |
| en-GB | <https://www.capterra.co.uk/software/186291/matter> |
| en-IE | <https://www.capterra.ie/software/186291/matter> |
| en-IL | <https://www.capterra.co.il/software/186291/matter> |
| en-IN | <https://www.capterra.in/software/186291/matter> |
| en-NZ | <https://www.capterra.co.nz/software/186291/matter> |
| en-SG | <https://www.capterra.com.sg/software/186291/matter> |
| en-ZA | <https://www.capterra.co.za/software/186291/matter> |

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