---
description: Discover the benefits and disadvantages of Matter.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Matter Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/30817/employee-engagement/software) > [Matter](/software/186291/matter)

# Matter

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> Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams\! 💜
> 
> Verdict: Rated **4.6/5** by 378 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Matter?

Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams\! 💜

✅ Free Plan
✅ Free 14-Day Trial
✅ No Credit Card Required

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 378 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Matter
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Pro includes:

✅ Weekly team Feedback Friday
✅ Kudos cards (9 templates)
✅ Custom kudos (e.g., company values)
✅ Global gift card + donation rewards
✅ Custom rewards (e.g., company swag)
✅ Admin analytics
✅ Skill-based feedback surveys
✅ Recurring continuous feedback
✅ Automated birthdays + work anniversaries celebrations
✅ Priority support via email \& Intercom
✅ Multi-channel support (e.g., timezones)
✅ Single sign-on (SSO) support
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Action Management
- Activity Dashboard
- Benchmarking
- Chat/Messaging
- Commenting/Notes
- Continuous Feedback
- Dashboard
- Employee Database
- Employee Recognition
- Engagement Tracking
- Feedback Management
- Goal Management
- Goal Setting/Tracking
- Manager-to-Employee Recognition
- Nominations
- Peer-to-Peer Recognition
- Performance Management
- Performance Review Management
- Progress Tracking
- Pulse Surveys
- Question Library
- Reporting/Analytics
- Rewards Catalogue
- Self Service Portal
- Surveys & Feedback
- eCards

## Integrations (19 total)

- ADP DataCloud
- BambooHR
- Gusto
- Justworks
- Microsoft Teams
- Namely
- Paycom
- Paycor
- Paylocity
- Personio
- Rippling
- SAP SuccessFactors HCM
- SAP SuccessFactors Work Zone
- Sage HR Online
- Slack

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Employee Engagement Software](https://www.capterra.co.uk/directory/30817/employee-engagement/software)

## Related Categories

- [Employee Engagement Software](https://www.capterra.co.uk/directory/30817/employee-engagement/software)
- [360 Degree Feedback Software](https://www.capterra.co.uk/directory/30666/360-degree-feedback/software)
- [Employee Recognition Software](https://www.capterra.co.uk/directory/30818/employee-recognition/software)

## Alternatives

1. [Awardco](https://www.capterra.co.uk/software/140428/awardco-employee-performance) — 4.9/5 (4845 reviews)
2. [Achievers](https://www.capterra.co.uk/software/129232/employee-success-platform) — 4.8/5 (2907 reviews)
3. [Vantage Circle](https://www.capterra.co.uk/software/167264/vantage-circle) — 4.7/5 (5122 reviews)
4. [Workhuman](https://www.capterra.co.uk/software/125670/workhuman) — 4.8/5 (2157 reviews)
5. [Guusto](https://www.capterra.co.uk/software/186209/guusto) — 4.9/5 (3445 reviews)

## Reviews

### "A great Product all round" — 5.0/5

> **Verified Reviewer** | *14 January 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use. Its just so simple and easy to work all aspect of the product
> 
> **Cons**: I would like a few more redemptions options for the UK region and be able to redeem £ Bank Cards
> 
> Overall i give this product a great review. Its great for giving feedback and seeing what other people around the business are doing.

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### "Matter Review" — 4.0/5

> **Sean** | *14 January 2025* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use. Good team rewards. Very easy to share praise with team members.
> 
> **Cons**: Graphics sometimes don't display on mobile devices.
> 
> Very pleased with it. Great platform to share feedback with team members.

-----

### "Great engagement tool" — 5.0/5

> **Debbie** | *4 September 2024* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: Matter has really made a positive impact on morale within the company, it has increased engagement and recognition. There are a wide variety of rewards to choose from to suit everyone's tastes
> 
> **Cons**: Just that we didn't implement it sooner\!
> 
> Really straight forward to onboard and integrate within the company, we were provided materials to circulate, and the install was a simple add in on Teams.

-----

### "It really Matters\!" — 5.0/5

> **Tim** | *29 August 2024* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: It's a great way to give credit to your colleagues for a great job well done. This is also seen by everyone in the company, which usually isn't the case.
> 
> **Cons**: The only potential drawback is that each week you can run out of coins, leaving some people feeling underappreciated. This could just be an individual company setting though.
> 
> Very easy to use and straight forward system. Even cashing in your coins for vouchers is extremely easy.

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### "Most Simple and User-Friendly Tool for Employee Engagement" — 4.0/5

> **Kaman** | *29 August 2024* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: Very easy to use and graphics are endearing. Clean and user-friendly interface also is a big plus to encourage people to actually use the software\!
> 
> **Cons**: I can't really think of any really, perhaps the lack of font options?
> 
> Very positive - everyone in the company loves how simple it is to use. It definitely has increased engagements and the graphics are so fun to use\! (We integrated matter to slack, so the slack channel is full of positive energy which definitely raises everyone's morale at work)

-----

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/186291/matter)

## This page is available in the following languages

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| de | <https://www.capterra.com.de/software/186291/matter> |
| de-AT | <https://www.capterra.at/software/186291/matter> |
| de-CH | <https://www.capterra.ch/software/186291/matter> |
| en | <https://www.capterra.com/p/186291/Matter/> |
| en-AE | <https://www.capterra.ae/software/186291/matter> |
| en-AU | <https://www.capterra.com.au/software/186291/matter> |
| en-CA | <https://www.capterra.ca/software/186291/matter> |
| en-GB | <https://www.capterra.co.uk/software/186291/matter> |
| en-IE | <https://www.capterra.ie/software/186291/matter> |
| en-IL | <https://www.capterra.co.il/software/186291/matter> |
| en-IN | <https://www.capterra.in/software/186291/matter> |
| en-NZ | <https://www.capterra.co.nz/software/186291/matter> |
| en-SG | <https://www.capterra.com.sg/software/186291/matter> |
| en-ZA | <https://www.capterra.co.za/software/186291/matter> |

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