--- description: Discover the benefits and disadvantages of ADP TotalSource. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ADP TotalSource Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Payroll Software](/directory/30202/payroll/software) > [ADP TotalSource](/software/185873/adp-totalsource) # ADP TotalSource Canonical: https://www.capterra.co.uk/software/185873/adp-totalsource Page: 1 / 20\ Next: [Next page](https://www.capterra.co.uk/software/185873/adp-totalsource?page=2) > An IRS-certified, ESAC-accredited CPEO helping businesses with 5 to 1,000+ employees simplify HR, payroll, benefits and compliance. > > Verdict: Rated **4.2/5** by 457 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ADP TotalSource? ADP TotalSource helps businesses with 5 to 1,000+ employees streamline HR, payroll, benefits and compliance through a certified PEO model that combines technology with expert support. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 457 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ADP - **Location**: Roseland, US - **Founded**: 1942 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: ADP TotalSource pricing is personalized for each client, as several factors are considered, including benefits, HR, workers’ compensation and more. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 360 Degree Feedback - ACA Reporting - Activity Dashboard - Applicant Tracking - Attendance Management - Benefits Dashboard - Benefits Management - COBRA Administration - Compensation Management - Compliance Management - Direct Deposit - Disability Insurance Administration - Document Management - Employee Benefits Administration - Employee Database - Employee Handbook - Employee Management - HIPAA Compliant - Health Insurance Administration - Life Insurance Administration - Onboarding - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Performance Management - Provider Management - Recruitment Management - Reminders - Retirement Plan Management - Self Service Portal - Task Management - Tax Compliance - Time & Attendance - Time Tracking - Training Management - W-2 Preparation ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Payroll Software](https://www.capterra.co.uk/directory/30202/payroll/software) ## Related Categories - [Payroll Software](https://www.capterra.co.uk/directory/30202/payroll/software) - [Onboarding Software](https://www.capterra.co.uk/directory/30819/onboarding/software) - [Benefits Administration Software](https://www.capterra.co.uk/directory/10025/benefits-administration/software) - [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software) - [PEO Software](https://www.capterra.co.uk/directory/32442/peo/software) ## Alternatives 1. [Rippling](https://www.capterra.co.uk/software/172127/rippling) — 4.9/5 (4836 reviews) 2. [BambooHR](https://www.capterra.co.uk/software/110968/bamboohr) — 4.6/5 (3460 reviews) 3. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5298 reviews) 4. [Paylocity](https://www.capterra.co.uk/software/86714/webpay) — 4.3/5 (1848 reviews) 5. [Paycom](https://www.capterra.co.uk/software/130949/paycom) — 4.4/5 (1342 reviews) ## Reviews ### "Reliable HR platform with a learning curve" — 5.0/5 > **Harshul** | *27 February 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I used it in my previous as well as current job , ADP brings payroll, benefits, and HR support into one , which makes daily work easy and easy to follow and understand The compliance guidance is helpful and reduces risk of missing important requirements. Once you learn system, it becomes a reliable tool for managing all HR tasks. > > **Cons**: Some parts the platform feel just a little complicated and takes time to understand. Support is a little slow during busy periods > > my experience is been positive, especially for handling payroll and compliance in one system. It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the everything is set up, it work smoothly and supports operations well. ----- ### "VP of Finance" — 4.0/5 > **Diane** | *6 January 2026* | Wholesale | Recommendation rating: 5.0/10 > > **Pros**: Ease of payroll module and the recourses available. The 800 number is extremely helpful and knowledgeable. > > **Cons**: the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance. Each year the rates are going up as much as if we were on our own. > > Very Good, nice people to work with. there are a few different options for additional insurance that we have access to. ----- ### "ADP Customer Service should be a focus for this company" — 2.0/5 > **Tabatha** | *1 May 2025* | Renewables & Environment | Recommendation rating: 3.0/10 > > **Pros**: I have worked with ADP RUN, Vantage, Workforce Now, TotalSource, and Major. I think TotalSource was the better of the HRIS systems we used, especially when we brought Payroll in-house and managed the comp benefits piece. > > **Cons**: Several things were wrong with TotalSource. Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing. We had to go through the whole implementation process because they are treated separately. Additionally, our implementation manager just stopped working or disappeared during implementation. Reporting was not robust. > > The overall experience was not good. We had to manage tax issues on our account, and we did not have a dedicated team. We ended up moving to Paycom. ----- ### "ADP Review" — 4.0/5 > **Erin** | *9 July 2025* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: Our HR Business Partner has been amazing to work with, \[sensitive content hidden\] The web portal is easy to use to managing staffing and payroll. Our employees enjoy the app for timekeeping. > > **Cons**: Cases often take a long time to get a response, calling or e-mailing is much easier and faster than the Support tool. It's expensive for us, but often is worth it. > > A great tool that makes payroll pretty simple and managing staff a breeze. Our HR BP is the best and shows she cares about our experience and our staff. ----- ### "ADP TotalSource is One of the TOP PEO's - Experience & Longevity Really are Important." — 4.0/5 > **Liz** | *3 July 2025* | Public Relations & Communications | Recommendation rating: 10.0/10 > > **Pros**: The best part about ADP TotalSource, besides the payroll service, is the enrollment of employees into benefit programs. As a small business, this takes a lot off my plate. I don't have to set reminders for enrollments since they reach out to the employee(s) directly. The same goes for our 401K program. > > **Cons**: Our main gripe is the health insurance options. There are limited carriers and plans to choose from and, unfortunately, healthcare rates continue to soar. We're a 12 person company who pays 100% for our staff premiums. That comes out to roughly $9,500 per month for health insurance - and that doesn't include the GAP insurance we pay separately for our employees since the deductible is $5K per person\! We originally joined the PEO hoping that being lumped into a larger pool of workers, we'd receive better health insurance and better rates\! That is not the case. But that is due to our broken health insurance industry. > > We are very pleased with ADP TotalSource overall and really like our "team" of HR and Payroll Specialists. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.co.uk/software/185873/adp-totalsource?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/185873/adp-totalsource) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data