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ITarian

by ITarian

(5) Write a Review!

Who Uses ITarian?

ITarian's mission is to provide all Managed Service Providers (MSP's) and Enterprises with IT management solutions for free forever.

What Is ITarian?

Centralized IT management platform that includes remote monitoring, patch management, and more.

ITarian Details

ITarian

https://www.itarian.com

Founded 2018

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Compare ITarian with similar products

ITarian

4.8 (5 reviews)

current software

Starting price

US$1.25/year

US$79.00/month

N/A

US$20.00/month

Free Version

Free Version Yes

Free Version No

Free Version Yes

Free Trial

Free Trial Yes

ITarian deployment and support

Support

Email/Help Desk
FAQs/Forum
Phone Support
24/7 (Live rep)

Deployment

Cloud, SaaS, Web-based
Android (Mobile)
iPhone (Mobile)
iPad (Mobile)

Training

Live Online
Webinars
Documentation

ITarian Features

Business Continuity Software

API
Activity Dashboard
Alerts/Notifications
Audit Management
Automatic Backup
Backup Log
Backup Scheduling
Backup and Recovery
Compliance Management
Compression
Continuous Backup
Customisable Reports
Data Import/Export
Data Recovery
Data Replication
Data Storage Management
Data Synchronisation
Disaster Recovery
Document Storage
Email Alerts
Encryption
File Transfer
Incident Management
Incremental Backup
Local Server Options
Mobile Alerts
Monitoring
Multiple Format Support
Multiple System Support
Optical Character Recognition
Performance Metrics
Policy Management
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Remote Server Options
Reporting & Statistics
Retention Policy
Risk Alerts
Risk Assessment
SSL Security
Search/Filter
Secure Data Storage
Status Tracking
Storage Quantity Control
Task Management
Third Party Integrations
Version Control
Web Access / Restoration
Workflow Management

View full list of Business Continuity Software

Help Desk Software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Automated Routing
CRM
Call Centre Management
Chat/Messaging
Client Portal
Customer Database
Customer History
Customisable Branding
Customisable Forms
Customisable Reports
Customisable Templates
Customizable Fields
Data Import/Export
Document Storage
Email Management
Email Templates
Feedback Management
Help Desk Management
IT Asset Management
Interaction Tracking
Knowledge Base Management
Live Chat
Macros/Templated Responses
Monitoring
Multi-Channel Communication
Network Monitoring
Performance Metrics
Prioritisation
Real Time Notifications
Real-Time Chat
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Social Media Integration
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Third Party Integrations
Ticket Management
Workflow Configuration
Workflow Management

View full list of Help Desk Software

IT Management Software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Audit Management
Audit Trail
Capacity Management
Change Management
Chat/Messaging
Compliance Management
Configurable Workflow
Configuration Management
Customisable Branding
Customisable Reports
Dashboard
Data Import/Export
Data Visualisation
Event Logs
IT Asset Tracking
IT Reporting
Incident Management
Inventory Management
Issue Auditing
Knowledge Management
License Management
Maintenance Scheduling
Monitoring
Patch Management
Performance Metrics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Remote Access/Control
Remote Monitoring & Management
Reporting & Statistics
SSL Security
Self Service Portal
Server Monitoring
Service Level Agreement (SLA) Management
Single Sign On
Task Management
Third Party Integrations
Ticket Management
Uptime Reporting
User Management
Workflow Management

View full list of IT Management Software

IT Service Software

API
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Asset Lifecycle Management
Audit Management
CRM
Change Management
Client Portal
Compliance Management
Configurable Workflow
Configuration Management
Contract/License Management
Customisable Branding
Customisable Forms
Customisable Reports
Customisable Templates
Customizable Fields
Dashboard Creation
Drag & Drop
Email Management
IT Asset Management
IT Asset Tracking
Incident Management
Inventory Management
Knowledge Base Management
Knowledge Management
Monitoring
Prioritisation
Problem Management
Project Management
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Release Management
Reporting & Statistics
SSL Security
Self Service Portal
Service Catalogue
Service Level Agreement (SLA) Management
Service Reporting
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Task Management
Third Party Integrations
Ticket Management
Workflow Management

View full list of IT Service Software

View full list of IT, Server & Network Monitoring Tools

ITSM Tools

API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Approval Process Control
Asset Lifecycle Management
Asset Tracking
Audit Management
Availability Management
CRM
Capacity Management
Change Management
Chat/Messaging
Client Portal
Configurable Workflow
Configuration Management
Contract/License Management
Customisable Branding
Customisable Forms
Customisable Reports
Customisable Templates
Customizable Fields
Dashboard Creation
Drag & Drop
Email Management
Help Desk Management
IT Asset Tracking
Incident Management
Inventory Management
Knowledge Base Management
Monitoring
Multi-Channel Communication
Prioritisation
Problem Management
Project Management
Release Management
Reporting & Statistics
Role-Based Permissions
Self Service Portal
Service Catalogue
Service Level Agreement (SLA) Management
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Task Management
Third Party Integrations
Workflow Management

View full list of ITSM Tools

MSP Software

API
Active Directory Integration
Activity Dashboard
Activity Tracking
Anti Virus
Audit Management
Audit Trail
Automatic Backup
Backup and Recovery
Billing & Invoicing
CRM
Compliance Management
Configuration Management
Contract/License Management
Customisable Branding
Customisable Reports
Dashboard
Data Import/Export
Data Visualisation
Event Logs
Help Desk Management
IT Asset Tracking
Incident Management
Inventory Management
Issue Management
Live Chat
Maintenance Scheduling
Monitoring
Patch Management
Performance Metrics
Policy Management
Project Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real-time Updates
Remote Access/Control
Remote Monitoring & Management
Reporting & Statistics
SSL Security
Scheduling
Self Service Portal
Server Monitoring
Service Level Agreement (SLA) Management
Summary Reports
Support Ticket Management
Task Management
Third Party Integrations
Workflow Management

View full list of MSP Software

View full list of Network Monitoring Tools

View full list of Network Security Software

Patch Management Software

API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Anti Virus
Application Management
Approval Process Control
Audit Management
Automatic Backup
Automatic Patch Deployment
Automatic Scans
Compliance Management
Configuration Management
Customisable Branding
Customisable Reports
Customization
Dashboard
Event Logs
IT Asset Tracking
Inventory Management
Maintenance Scheduling
Monitoring
Network Wide Management
Patch Management
Patch Prioritisation
Patch Testing
Policy Management
Real Time Monitoring
Real Time Reporting
Real-time Updates
Remote Access/Control
Remote Monitoring & Management
Remote Update / Installation
Reporting & Statistics
Risk Assessment
SSL Security
Scheduling
Secure Data Storage
Self Service Portal
Server Monitoring
Service Level Agreement (SLA) Management
Status Tracking
Summary Reports
Support Ticket Management
Third Party Integrations
Usage Tracking/Analytics
Vulnerability Scanning
Workflow Management

View full list of Patch Management Software

RMM Software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Anti Virus
Asset Lifecycle Management
Audit Management
Audit Trail
Automatic Backup
Compliance Management
Configuration Management
Customisable Branding
Customisable Reports
Deployment Management
Event Logs
For MSPs
IT Asset Management
IT Asset Tracking
Inventory Management
Maintenance Scheduling
Mobile Access
Monitoring
Multiple User Accounts
Network Monitoring
Patch Management
Policy Management
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Alerts
Real-time Updates
Remediation Management
Remote Access/Control
Remote Monitoring & Management
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Server Monitoring
Service Level Agreement (SLA) Management
Summary Reports
Support Ticket Management
Task Management
Task Scheduling
Third Party Integrations
Uptime Reporting
Usage Tracking/Analytics
User Management
Vulnerability Scanning
Workflow Management

View full list of RMM Software

Remote Support Software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Audit Management
Audit Trail
CRM
Chat/Messaging
Collaboration Tools
Communication Management
Compliance Management
Customisable Branding
Customisable Reports
Diagnostic Tools
File Sharing
File Transfer
Live Chat
Monitoring
Multi-Channel Communication
Multiple User Accounts
Performance Metrics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real-Time Chat
Real-time Updates
Remote Access/Control
Remote Monitoring & Management
Remote Update / Installation
Reporting & Statistics
Reporting/Analytics
SSL Security
Screen Sharing
Secure Login
Self Service Portal
Server Monitoring
Session Recording
Session Transfer
Single Sign On
Summary Reports
Support Ticket Management
Surveys & Feedback
Third Party Integrations
Two-Factor Authentication
Two-Way Audio & Video
Unattended Access
User Management
Video Conferencing
Video Support
Workflow Management

View full list of Remote Support Software

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ITarian Reviews for UK Users

Read all 5 reviews

Average score

Overall

4.8

Ease of Use

4.8

Customer Service

4.7

Features

4.8

Value for Money

Reviews by score

Reviews by company size (employees)

<50
51-200
201-1,000
>1,001

Read all 5 reviews

Verified Reviewer

Director

Information Technology & Services, 2-10 Employees

Used the Software for: 2+ years

Overall Rating
Ease of Use
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend

10/10

Alternatives Considered:

TeamViewer

NinjaOne (formerly...

Reviewer Source
Reviewed on 09/10/2019

"Fantastic products & Support"

Comments: Fantastic experience all been very good and helpful always willing to help. software bugs get delt with quickly.

Pros: Their sandbox/containment software works against all ransomeware, viruses, malware.
RMM Function is good does the job and they create scripts you need for anything

Cons: could have snmp monitoring for snmp walks

Reviewer Source
Reviewed on 09/10/2019

Chris M.

National IT Manager

Real Estate, 201-500 Employees

Used the Software for: 2+ years

Overall Rating
Ease of Use
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend

9/10

Alternatives Considered:

ConnectWise Control

Autotask PSA

Reviewer Source
Reviewed on 08/04/2021

"Exacta Review of ITarian"

Comments: Very good. We will not be moving on from them in the forseeable future.

Pros: Ease of use. It's been pretty stable and offers all of the options we want in an RMM.

Cons: There have been glitches at times, but those were intermittent and website-related. Seemingly due to maintenance, but in production hours.

Reviewer Source
Reviewed on 08/04/2021

Mark B.

application developer

Financial Services, 501-1,000 Employees

Used the Software for: 1-5 months

Overall Rating
Ease of Use
Features & Functionality
Customer Support

Unrated
Value for Money

Unrated
Likelihood to Recommend

8/10

Reviewer Source
Reviewed on 23/09/2020

"works exactly as expected"

Comments: Excellent product, with a clean and modern UI. I recommend it, just be sure to make sure it is configured to allow exceptions if you need them!

Pros: This product runs quietly in the background and does not take up many resources. The UI is clean and easy to use

Cons: The firewall and security feature blocked some of the things we needed to do our work. It was not readily apparent at first this was the culprit, but once IT removed the blocks , our software started working just fine

Reviewer Source
Reviewed on 23/09/2020

Michael M.

Director

Information Technology & Services, Self Employed

Used the Software for: 1+ year

Overall Rating
Ease of Use
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend

10/10

Reviewer Source
Reviewed on 22/02/2020

"Great Product, outstanding price"

Comments: We have been using it since it's COMODO ONE days and watched it mature. I really have to give it to the team that has done an excellent job. I don't think this would be ideal for a large MSP as it does not have all the integrations but for the small to Medium MSP it is so powerful at a great price

Pros: Very versatile, easy single pane to manage a number of Customers. Active development and support by the Comodo / iTiarian staff

Cons: not too much to complain about. Splitting hairs would have me mention the Remote access tool could have a faster interaction (p2p connection maybe?) and the option of Audio redirection too, but that is REALLY being picky ass it is an outstanding solution for the price

Reviewer Source
Reviewed on 22/02/2020

Shon O.

Network Administrator

Wholesale, 201-500 Employees

Used the Software for: 1-5 months

Overall Rating
Ease of Use
Features & Functionality
Customer Support

Unrated
Value for Money

Unrated
Likelihood to Recommend

8/10

Reviewer Source
Reviewed on 15/08/2019

"Rock solid RMM for FREE"

Pros: Loads of features for the free version:
Patch management
Remote access
Mobile device (apple and android) capable
Easily deployed

Cons: Lack of multiple AV support, kind of steers you towards their paid product.

Reviewer Source
Reviewed on 15/08/2019

Read all 5 reviews