ITarian

Who Uses ITarian?

ITarian's mission is to provide all Managed Service Providers (MSP's) and Enterprises with IT management solutions for free forever.

What Is ITarian?

Centralized IT management platform that includes remote monitoring, patch management, and more.

ITarian Details

ITarian

https://www.itarian.com

Founded 2018

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Starting price

US$1.25/year
US$79.00/month
N/A
US$20.00/month

Free Version

Free Version Yes
Free Version No
Free Version No
Free Version Yes

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

ITarian deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • 24/7 (Live rep)

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation

ITarian Features

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Audit Management
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Compliance Management
  • Compression
  • Continuous Backup
  • Customisable Reports
  • Data Import/Export
  • Data Recovery
  • Data Replication
  • Data Storage Management
  • Data Synchronisation
  • Disaster Recovery
  • Document Storage
  • Email Alerts
  • Encryption
  • File Transfer
  • Incident Management
  • Incremental Backup
  • Local Server Options
  • Mobile Alerts
  • Monitoring
  • Multiple Format Support
  • Multiple System Support
  • Optical Character Recognition
  • Performance Metrics
  • Policy Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Server Options
  • Reporting & Statistics
  • Retention Policy
  • Risk Alerts
  • Risk Assessment
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Status Tracking
  • Storage Quantity Control
  • Task Management
  • Third Party Integrations
  • Version Control
  • Web Access / Restoration
  • Workflow Management

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  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Automated Routing
  • CRM
  • Call Centre Management
  • Chat/Messaging
  • Client Portal
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Storage
  • Email Management
  • Email Templates
  • Feedback Management
  • Help Desk Management
  • IT Asset Management
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Macros/Templated Responses
  • Monitoring
  • Multi-Channel Communication
  • Network Monitoring
  • Performance Metrics
  • Prioritisation
  • Real Time Notifications
  • Real-Time Chat
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Management
  • Workflow Configuration
  • Workflow Management

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  • Configurable Workflow
  • Configuration Management
  • Customisable Branding
  • Customisable Reports
  • Dashboard
  • Data Import/Export
  • Data Visualisation
  • Event Logs
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Auditing
  • Knowledge Management
  • License Management
  • Maintenance Scheduling
  • Monitoring
  • Patch Management
  • Performance Metrics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • SSL Security
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  • Server Monitoring
  • Service Level Agreement (SLA) Management
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  • Task Management
  • Third Party Integrations
  • Ticket Management
  • Uptime Reporting
  • User Management
  • Workflow Management

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  • Email Management
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  • Monitoring
  • Prioritisation
  • Problem Management
  • Project Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Release Management
  • Reporting & Statistics
  • SSL Security
  • Self Service Portal
  • Service Catalogue
  • Service Level Agreement (SLA) Management
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  • CPU Monitoring
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  • Configuration Management
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  • Data Visualisation
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  • Diagnostic Tools
  • Email Alerts
  • Email Monitoring
  • Event Logs
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  • Incident Management
  • Inventory Management
  • Issue Management
  • Maintenance Scheduling
  • Monitoring
  • Network Monitoring
  • Patch Management
  • Performance Monitoring
  • Policy Management
  • Real Time Analytics
  • Real Time Monitoring
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  • Remote Monitoring & Management
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  • Maintenance Scheduling
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  • Patch Management
  • Performance Metrics
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  • Project Management
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  • Patch Management
  • Performance Management
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  • Policy Management
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  • Real Time Monitoring
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  • Server Monitoring
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  • Visual Analytics
  • Vulnerability Scanning
  • Web Traffic Reporting

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ITarian Reviews for UK Users

Read all 5 reviews

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.7
Features
4.8
Value for Money
5

Reviews by score

5
4
4
1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Verified Reviewer
Director
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/10/2019

"Fantastic products & Support"

Comments: Fantastic experience all been very good and helpful always willing to help. software bugs get delt with quickly.

Pros: Their sandbox/containment software works against all ransomeware, viruses, malware.
RMM Function is good does the job and they create scripts you need for anything

Cons: could have snmp monitoring for snmp walks

  • Reviewer Source 
  • Reviewed on 09/10/2019
Chris M.
National IT Manager
Real Estate, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 08/04/2021

"Exacta Review of ITarian"

Comments: Very good. We will not be moving on from them in the forseeable future.

Pros: Ease of use. It's been pretty stable and offers all of the options we want in an RMM.

Cons: There have been glitches at times, but those were intermittent and website-related. Seemingly due to maintenance, but in production hours.

  • Reviewer Source 
  • Reviewed on 08/04/2021
Mark B.
application developer
Financial Services, 501-1,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 23/09/2020

"works exactly as expected"

Comments: Excellent product, with a clean and modern UI. I recommend it, just be sure to make sure it is configured to allow exceptions if you need them!

Pros: This product runs quietly in the background and does not take up many resources. The UI is clean and easy to use

Cons: The firewall and security feature blocked some of the things we needed to do our work. It was not readily apparent at first this was the culprit, but once IT removed the blocks , our software started working just fine

  • Reviewer Source 
  • Reviewed on 23/09/2020
Michael M.
Director
Information Technology & Services, Self Employed
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/02/2020

"Great Product, outstanding price"

Comments: We have been using it since it's COMODO ONE days and watched it mature. I really have to give it to the team that has done an excellent job. I don't think this would be ideal for a large MSP as it does not have all the integrations but for the small to Medium MSP it is so powerful at a great price

Pros: Very versatile, easy single pane to manage a number of Customers. Active development and support by the Comodo / iTiarian staff

Cons: not too much to complain about. Splitting hairs would have me mention the Remote access tool could have a faster interaction (p2p connection maybe?) and the option of Audio redirection too, but that is REALLY being picky ass it is an outstanding solution for the price

  • Reviewer Source 
  • Reviewed on 22/02/2020
Shon O.
Network Administrator
Wholesale, 201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 15/08/2019

"Rock solid RMM for FREE"

Pros: Loads of features for the free version:
Patch management
Remote access
Mobile device (apple and android) capable
Easily deployed

Cons: Lack of multiple AV support, kind of steers you towards their paid product.

  • Reviewer Source 
  • Reviewed on 15/08/2019