---
description: Discover the benefits and disadvantages of Remotely.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Remotely Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [Remotely](/software/185502/remotely)

# Remotely

Canonical: https://www.capterra.co.uk/software/185502/remotely

> Remote support management solution that helps businesses monitor remote desktops for hardware failures, network issues, and malware.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Remotely?

Designed for MSPs, IT support companies, and businesses that have their own installed estate of PCs to support, monitor and protect remote computers by warning against viruses or malware.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 2.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Image Retail Solutions

## Commercial Context

- **Starting Price**: £295.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Remotely offers a free trial for 30 days. Paid plans include:&#10;Standard - £295/session&#10;Professional - £445/session&#10;Business - £995/session
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Access Controls/Permissions
- Diagnostic Tools
- File Sharing
- Real-Time Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Unattended Access

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Remote Support Software](https://www.capterra.co.uk/directory/30928/remote-support/software)

## Alternatives

1. [Zoho Assist](https://www.capterra.co.uk/software/181775/zoho-assist) — 4.7/5 (1374 reviews)
2. [TeamViewer ONE](https://www.capterra.co.uk/software/122252/teamviewer) — 4.6/5 (11620 reviews)
3. [AnyDesk](https://www.capterra.co.uk/software/149595/anydesk) — 4.6/5 (1781 reviews)
4. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24046 reviews)
5. [Iperius Remote](https://www.capterra.co.uk/software/219280/iperius-remote) — 4.3/5 (227 reviews)

## Reviews

### "OpenSource, you get what you pay." — 5.0/5

> **Marko** | *30 November 2021* | Computer Software | Recommendation rating: 6.0/10
> 
> **Pros**: First, the install, if you already have a webserver and you want to install on that, think again. Not using the default installation. If you install it on a fresh server, the experience is fantastic, turn-key. The usability and features are basically all that you need to provide customer service and remote desktop support for them.
> 
> **Cons**: I like the ability of users to send support requests and the ease of install on clients and the support of Windows, Mac, and Linux.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/185502/remotely)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/185502/Remotely/> |
| en-AE | <https://www.capterra.ae/software/185502/remotely> |
| en-AU | <https://www.capterra.com.au/software/185502/remotely> |
| en-CA | <https://www.capterra.ca/software/185502/remotely> |
| en-GB | <https://www.capterra.co.uk/software/185502/remotely> |
| en-IE | <https://www.capterra.ie/software/185502/remotely> |
| en-IL | <https://www.capterra.co.il/software/185502/remotely> |
| en-IN | <https://www.capterra.in/software/185502/remotely> |
| en-NZ | <https://www.capterra.co.nz/software/185502/remotely> |
| en-SG | <https://www.capterra.com.sg/software/185502/remotely> |
| en-ZA | <https://www.capterra.co.za/software/185502/remotely> |

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