Who Uses This Software?

Our customers are primarily production and semi-custom residential homebuilders, building 75 - 5,000 homes per year in the US and Canada. Also, homebuilders developing and master planning communities.

Average Ratings

34 reviews
  • Overall 4.1 / 5
  • Ease of Use 3.7 / 5
  • Customer Service 4.3 / 5
  • Features 4.1 / 5
  • Value for Money 4 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • ECi Software Solutions
  • https://jobboss.com/
  • Founded 1984

About ECi MarkSystems

ECi MarkSystemsTM is a leading provider of simple, visual, social, and mobile home builder software solutions, offering best practices based on NAHB recommendations and real-world applications.
MarkSystems is the home building industrys only single-database, ERP information management application, and one of the most widely used, industry-specific software products available for home builders.

ECi MarkSystems Features

  • Accounts Payable
  • Accounts Receivable
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Cash Management
  • Construction Breakdowns
  • General Ledger
  • Job Costing
  • Overrun Projections
  • Payroll Management
  • Purchase Order Management
  • Quotes / Estimates
  • Accounting Integration
  • Audit Trail
  • Customisable Templates
  • Electrical Estimating
  • HVAC Estimating
  • Historical Database
  • Plumbing Estimating
  • Project Management
  • Reporting/Analytics
  • Subcontractor Management
  • Takeoff
  • What-if Analysis
  • Accounting Integration
  • Budget Tracking/Job Costing
  • CRM
  • Change Orders
  • Commercial
  • Contract Management
  • Contractors
  • Equipment Tracking
  • Estimating
  • Incident Reporting
  • Mobile Access
  • Offline Access
  • RFI & Submittals
  • Residential
  • Subcontractor Management
  • Bid Management
  • Change Orders
  • Gantt Charts
  • Job Scheduling
  • Project Scheduling
  • Rescheduling
  • Staff Calendar
  • Task Management
  • Accounting Management
  • Bid Management
  • CRM
  • Contract Management
  • Job Costing
  • Job Scheduling
  • Permit Management
  • Quotes / Estimates
  • Subcontractor Management
  • Supplier Management
  • Warranty / Service Management

ECi MarkSystems Most Helpful Reviews

Reviewed on 21/06/2011
Tom F.
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: We are a small home builder in a small market. Prior to the recession we built an average of 20 homes per year. We wanted to grow within our market and expand into other markets. Over the years we had been running our business with a combination of different software for CRM, scheduling, accounting (Including purchase orders), selections and warranties. We looked at enterprise systems before and didn’t feel like we as a company were ready for one. In 2010 we decided the timing was right. After a very thorough investigation and selection process we selected IHMS from Mark Systems. IHMS was designed as a single database system which we believed was beneficial. It had been around long enough to have a good track record and most importantly, it was designed as an enterprise system for home building. It was not a product for commercial construction adapted to try to fit home building. Occasionally the decisions we make turn out to be spot on. We believe that we chose the right system and we also allocated enough resources during implementation to get the conversion done effectively. We brought in temporary help in terms of expertise and extra labor to assist our own team members. This helped keep to our project schedule while keeping the day to day business going. The system itself is very well thought out. It is obvious that Mark Systems has incorporated feedback from the users to create a robust system. Seldom is there functionality that we need that the system doesn’t provide. Sometimes we had to adapt to a different way than we were used to, but we also learned new and better practices by having to conform. We knew that a fully integrated enterprise system would require a disciplined approach to running our business and that turned out to be almost accurate. The discipline required far exceeded what we expected. However, far from being a bad thing, the structure and discipline required to use an integrated system like IHMS has made us a better company. We now spend much more time in planning and preparation than in correcting errors in the field. We are on track to close 71 homes this year and having a single system has helped us significantly. Mark Systems has been a pleasure to work with. They are very helpful and responsive to issues that come up. When we call real people answer the phone. In the year that we've been operational we have created strong relationships with many of the Mark Systems team members. All in all we believe that we made the right choice in both the timing of moving to an enterprise system and in choosing IHMS from Mark Systems. I would make the same choice today.

Reviewed on 08/07/2011
Matt B.
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: Provident Homes Corp is a regional residential builder providing both luxury single family homes and townhomes in conservation communities. Working with our customers is everything and handling multiple customers accurately and efficiently is always the challenge of a residential builder. Because Provident Homes Corp builds in both larger developments and on custom single lots, Provident Homes Corp requires a central system to manage not only the accounting of our company but all the other critical pieces such as Sales, Scheduling, Warranty, Costing, Budgets and more.... In the past we were learning multiple programs and having to maintain those multiple programs, access those multiple programs remotely, have those programs properly talk to one another and then manage the inevitable discrepancies between all the different programs. Mark Systems really makes the residential construction process and sales process smoother by centralizing all the critical information into a place where Sales Agents, Customers, Employees, Administrative staff and even subcontractors can go for up-to-date and accurate information that can be accessed at their computer or smart phone. Mark Systems is very well thought out and constantly improving. The program is robust, so you cannot learn it overnight but it is intuitive and easy to learn. Most importantly, if you do have questions, all of the staff at Mark Systems knows the product and there are specialists and support if needed. The reporting is amazing and easy to understand. Users have the ability to easily extract large amounts of data into spreadsheets or other databases if needed, or you can just select from the numerous reports already built into Mark Systems. The program is stable and easy to deploy remotely and can be easily accessed from smart phones or other PDA-like devices. Provident Homes Corp has been overall very pleased with the system, especially since the introduction of the new multiple price-out option. Once you've built the information / database into Mark Systems it is an amazing program, and it continues to impress our users as the information is a great tool for analyzing efficiencies and weaknesses as a company, while keeping your customers informed, on budget, on schedule and happy they chose to work with such an organized and professional company. When choosing an all in one Residential builder software, Provident Homes Corp would not consider anyone but Mark Systems.

Integrated Homebuilder Management System (IHMS)

Reviewed on 06/01/2010
Brian P.
Director of IT
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: Overall IHMS is a software package that does everything we need it to do to run our business. In better years, we used to sell thousands of houses each year using this software with over 130 concurrent users. The web portals saved us a lot of time and money and allowed our company to be more productive. The company overall is very supportive of our software upgrade requests and is very customer focused.

Pros: Easily the best feature of this software is that there is one integrated database for all features of this software. This makes it easy for reporting on data, integrity of the database and the overall user experience. You don't need to back out of one module and enter a user\password to enter another module, everything is integrated and just works. This software package has everything we need to run our homebuilding business. A customer web portal, a trade partner web portal to notify trade partners when they've been paid and what work we require them to perform and when to perform it. A robust General Ledger module to report our numbers to wall street and a Sales System to accurately sell options and keep track of prospects. The support we've received from the company is tremendous as well. Everything from hand-holding during an upgrade to training and general questions is handled with the highest level of quality.

Cons: There are a few areas where I wish the documentation went to a more granular level. Upgrades from one version to the next are also a little more involved than just running an upgrade.exe program. Usually I request help from the company to ensure everything is upgraded properly.

Reviewed on 08/09/2012
Brad M.
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: We are a semi-custom production home builder in Montana. We build unique, affordable green homes, in a community setting. We have been using Integrated Homebuilder for two years now. Previously, we used five systems to do what we are doing now with just one. We wanted to consolidate from these multiple systems to one database, and we were looking for a solution with web portals to allow communication between owners, trades, field staff, and office staff. Integrated Homebuilder has an Internet Tool Kit that accomplishes this well. The Integrated Homebuilder team helped us through a structured implementation plan. We were up and running quickly, about 2-3 months with all data gathering, and in person support at the beginning and end. They offer wonderful support from a well trained, kind and responsive staff, customer support has been exceptional. No software is perfect, and Integrated Homebuilder has room to grow. The system is built on a solid foundation of homebuilding best practices, refined over many years. Accounting, Job Cost (including variance tracking), Purchasing, Options Management, Scheduling, Sales, Warranty, Portals and more are all included. They're all linked together in a single database that adds significant benefits to homebuilding companies that use the system. The management team at Integrated Homebuilder is genuinely pursuing continual improvement, and is moving this product forward in exciting ways. They listen to their clients, to everyone's benefit. After two years with this software, we are still confident that we made a wise choice for a technology product and partner to power the bulk of our operations. If you are a homebuilder looking for a great system to manage the entire homebuilding process with full support, you will certainly be pleased with the Integrated Homebuilder team.

Reviewed on 31/10/2012
Tripp H.
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: Main Street Homes is the largest privately owned home builder in the Richmond, VA area. We have 5 furnished models in different locations around the city. Approximately ¾ of our sales come from visitors to our model homes that want to select their floor plan from our portfolio and add features from a list of predetermined options offered. We were looking for a completely integrated software package to manage our prospects, contract implementation, buyer’s standard feature selection as well as special request, purchase order system, construction scheduling, trade communication, accounting, warranty and managerial reporting to replace the software and many spreadsheets we were using previously. The Mark Systems folks were instrumental in the setup and early operation of the system. Training was provided for each department both onsite and through webinars that allow employees to be up and running quickly. Access to key support personnel at Mark Systems specializing in the variety of disciplines required to operate our business was provided to minimize any disruption in the flow of information and process should a question arise. We are presently on version 3.1101.2a. Our goal is to use every aspect of IHMS from prospect registration to final warranty service recording through the buyer website. Presently we have 60+ jobs in the field with 20+ active subdivisions. We offer 30+ models with an average of 3 elevations each and over 1200 options. IHMS reporting allows us to analyze all aspects of our business including the profits on a base house w/ options separate process. The constant R&D has provided the improvements for both operational and functional efficiency. MSH has realized benefits that allowed us to streamline some of our processes which has increased the capacity of employees.

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