Workzone

Workzone Review

Comments: My overall experience with Workzone was good. It helped us in project and task management. It allowed us to transfer some tasks to another employee along with tracking their time to complete those tasks.

Pros:

Workzone has an excellent dashboard that gives all the important information you need to see on the front. Another good feature of Workzone is that it allows users to save their own project as a template.

Cons:

Workzone is a good tool for project management but with an outdated interface. It's user-interface needs to be updated. Also, sometimes there is a slight delay that occurs while updating the tasks.

Great Project Management Tool for Creative and Managing Projects & Tasks

Comments: Easiest, most user friendly project management tool I've ever used.

Pros:

What I like most about Workzone is how easy it is to use - I've used a lot of Project Management tools in my career and Workzone is by far my favorite! Anyone in the organization can be introduced to Workzone and jump right in and start using it. Workzone provides very helpful and easy to understand instructional videos - which is a time saver when there is not a lot of time for formal training or demonstrations. With Workzone, you can upload all of your creative, have it reviewed and approved, and receive edits, feedback in one collaborative workspace. The reporting feature is fantastic with details and is easy to understand, which is helpful when communicating workload or project status updates. I like how you can create your own project template and save them to use for reoccurring projects without having to re-create the wheel each time! Also, there is something to be said about how SUPER easy timelines and tasks are to create! You can see your projects and tasks on a list, Gannt chart, and can even reference a calendar that will show your assigned tasks for the month, week, day or receive a daily or weekly project /task report straight to your inbox. Workzone provides the most visibility to help manage mine and my teams projects. The customer service is top notch with quick responses!

Cons:

The cons have more to do with our internal processes and how we can integrate Workzone features with those processes instead of with Workzone itself.

Could Have Been Better

Comments: The experience was OK but we decided to move to another application.

Pros:

The ability to list the tasks and reuse and upload templates from previous projects.

Cons:

The form piece of the application wasn't easy to use or create.

Cantu's review

Comments: It's been great so far. In comparison to when I first started my job until now. I have understood how to use it better for my job specificially.

Pros:

It's a valued tool that keeps track of our projects.

Cons:

There is nothing that I'm displeased with at the moment.

Everything I need to manage design projects

Comments: Overall, I've had a very good user experience with Workzone over the years. As mentioned, my favorite attribute is their customer service and their willingness to listen and improve their product based on user input. It almost feels like they've customized the product just for me. Also, we literally speak to them face to face through status and update calls or trouble shooting specific issues. No bots or automated calls here.

Pros:

With all the great tools that Workzone provides to help me manage multiple projects across different team members, the best thing I like about it is their customer support. They really care that you have success with their product and will work with you to maximize your experience as a user. They always ask for input on how to improve their product and they listen and actually do it!

Cons:

This is not necessarily a negative but there are so many tools available that it can be overwhelming sometimes. This also depends on your role and contribution to the shared project. As a designer, I only use the tools that are useful to me but it's nice to know that others can use other features that can help them manage their specific tasks.

Customer service is stellar

Comments: Our experience with Workzone has been stellar. From the initial trial period when we were exploring new PM systems, to our onboarding and training, to current customer service and regular check-in calls, the entire Workzone team has been amazing to work with. They work to find solutions, really listen and take feedback to heart, and work hard to customize the system to our individual needs.

Pros:

The training and onboarding process with Workzone was incredibly thorough, personal, and customized. The team that worked with us was attentive, quick to answer questions or troubleshoot, and made our transition feel easy compared to similar onboardings with other outside companies.

Cons:

Our team wishes that Workzone had some more high-end features for our project management needs, but we've been assured that those features are currently in development--our feedback really feels like it matters to them.

WorkZone for project management, task management, time tracking

Pros:

Customer service and training support is awesome, very available and helpful.

Cons:

adding tasks is a simple step but after using other PM software, it's not a quick return to enter multiple tasks, so some use excel or other format and import for multiple tasks.

Love Work Zone

Comments: It is user friendly and easy to navigate.

Pros:

I like that I can see all my open projects and how successful they are.

Cons:

I don't have no dislikes about work zone.

New User, Love it

Pros:

Great functionality and a wide variety of customization! Extremely helpful in task and project management.

Cons:

It could be a little prettier, but I hear they are updating this. I'd rather it work well than look pretty (unlike a lot of other options out there that look pretty but don't function well), but pretty is nice sometimes.

A lifesaver for teams needing a flexible and collaborative project management system.

Pros:

Workzone has many great collaboration features, such as file approvals, file markup, comment threads, and project and task responsibilities among many more. All of these contribute to a more efficient workflow, allowing our team to complete projects quickly. As we often has several open projects at a time, Workzone's robust filtering options also allow me to focus on only the projects that immediately require my attention, preventing information overload and burnout.

Cons:

While Workzone has plenty of amazing features, there are a few features I'd like to see expanded upon. Boards currently have to be tied to a Workspace. An "All Workspaces" Board could help organize tasks that span across multiple Workspaces. One minor feature I'd like to see added is the ability to change the Start or End Date filter to a custom number, instead of the preset 1 day, 3 days, 7 days, etc.

Workzone experience

Pros:

Workzone helps us to do easier our job. It helps on tracking our Plexus localizations project for each customer and gives visibility of each action and task pending to complete.

Cons:

I would like the tool to be able to make monetary calculations to see the impact of projects from a financial perspective

excellent software

Pros:

its really user friendly and very efficient and helps me to keep organised and on top of my business

Cons:

none this is an excellent product that i would definitely recommend

Why I love Workzone

Comments: Excellent! It had been needed for years in our department.

Pros:

Workzone has been the savior of project management for our department, which, ultimately, affects the entire college. It has meant accountability, improved time and project management, the ability for employees outside our department to request projects easily (and if not easily on their end, we help them navigate the process) and so much more.

Cons:

I have no problem with it. Once you learn it and you use it daily, like I do, it's simple! There are features, like dependents, that I don't use, but some features I probably haven't even tried yet, and I should try them. I really have no complaints. If I can't figure something out, I work on it myself or I ask Workzone for help, and they are very quick to respond.

WorkZone User

Pros:

Easy to navigate and look at project status that I'm waiting for in order for me to proceed with mine.

Cons:

I have no Cons at this moment Workzone seems to be working fine for me and my team

Incredible Software and Remarkable Customer Service

Comments: ABSOLUTELY INCREDIBLE! The software/platform (both pc/mac & mobile device) are intuitive and easy to use, once you fully understand/ are functioning within the platform. Our Project Management efficiency has increased tremendously. Though, there was a pretty steep learning curve from our previous platform, it has been well worth it. My best advice - just get in and use it daily, set up a Test Workspace where your teams are free to play, experiment, explore, build out, attach, etc. OVER THE TOP & ABOVE AND BEYOND Customer Service from the WZ Team! The onboarding process, weekly zoom calls and recap emails were so helpful. We were included in the entire process - it was not one-sided at all ... they made suggestions/showed examples, yet we had say ... it was truly a WZ and Us/Admins team effort every step of the way! That being said, we/Admins had to own our end of things and were assigned 'homework' in between our calls, which truly helped keep the onboarding process moving along at a tangible pace. SUGGESTIONS FOR IMPROVEMENTS - the WZ Team really listens to your needs and 'could it do this?' suggestions. Since we've been using WZ, several updates/improvements have been made to enhance functionality. TAKE ADVANTAGE OF Tutorials, Webinars and Knowledge Base - the WZ Team has done a PHENOMINAL job of making these available. Searching is easy, and if you can't find what you're looking for, their team is extremely quick to respond when you reach out for assistance.

Pros:

The over all concept of how the software serves the needs of comprehensive Project Management. From small (one task) projects to massive (hundreds of tasks) projects, the WZ software is capable of organizing and tracking it ALL.

Cons:

Some functionalities that we were accustomed to from our previous software weren't included, which is to be expected when you make a software switch such as this. But we found work-arounds, and/or made suggestions to the WZ Team as to potential improvements to functionality.

Why Sammons likes Workzone as our PM system

Comments: Overall, we really like the simplicity of Workzone as a project management system. It works for our environment and workflow. We've used Workzone for over 10 years. I have quarterly meetings with a WZ rep and find this to be very valuable. Workzone has always been open to suggestions on recommendations for enhancements or additional to improve the system.

Pros:

Ease of use, a simple way to manage and track projects

Cons:

Some of the recent upgrades has caused confusion for reviews regarding when they are in the document manager section in regards to adding new versions of files that are routing for review vs adding files to the project folder. Unfortunately, this has caused some pain-points for us.

Intuitive and Effective Project Management Tool

Comments: The service I've received from the Workzone team has been incredible. I became the administrator of the software during Covid when a large portion of my team was laid off, including our design services specialist. I was experienced with the software as a user but didn't know how to set up workgroups, users, and reporting. [SENSITIVE CONTENT] our account rep., was quick to respond and made sure I got the help I needed to keep things moving. Nearly two years later I'm still serving as admin, and [SENSITIVE CONTENT] and his team have been most helpful and patient with my ongoing questions. The Workzone team has been a definite extension of our marketing and design team that has helped us maintain productivity with very limited human resources during these unprecedented times.

Pros:

Our team has found Workzone to be an integral part of our project and resource management practices. The software is intuitive, easy to use, and user-friendly. It has allowed us to create efficiencies in managing our limited human resources for graphic design projects.

Cons:

There really isn't anything I don't like about the software. It's so comprehensive, I know I haven't built an understanding of how to fully utilize the software.

Helps me keep track of large projects involving many participants!

Comments: I have nothing but positive things to say about our experience so far. It meets our needs, and if there is ever a question, a nearly immediate response from Workzone support can be expected. If you decide this is the solution for you, USE the support they provide. They'll help you work through your questions and ensure the ideal implementation plan is put in place for you.

Pros:

The ability to customize this software to meet the wide variety of needs we have within our program. Projects can be big or small. Reporting options give multiple views of task/project status - as detailed or as broad as you would like them to be. Weekly "To Do" email reminders keep all parties abreast of progress, or lack of progress, on specific tasks.

Cons:

Can what I like most also be what I like the least? There are so many features and ways to use the system that it might be overwhelming getting started. Take the time and ask for help if you need it. Even if you don't think you need it, talk it through with someone from the Workzone team. It's worth it to get off on the right foot with your planned use and they will have great suggestions for you.

Great Product, Easy to use.

Comments: I have been very happy with Workzone. Having come from using MS Project Server, Workzone is a much easier piece of software to use for Project Management. MS Project is a bit too robust and not easy to scale down. Customer service has been great, quarterly status update meetings and training how to sessions are above and beyond. Having the same customer success manager really gives it a personal feel.

Pros:

Ease of use, short learning curve for new users. Simplified format. Fantastic customer support.

Cons:

Would be nice to have more plug-ins or API for our Microsoft products

Workzone makes project management a snap.

Comments: Project management is just one of the many facets of my job. After researching several software packages, Workzone met all of our needs for assigning and tracking marketing and design projects and well as task management for our events team. We use Workzone every day and would be lost without it.

Pros:

- Ease of use is key. The training we provide for new team members takes about 1/2 hour. -The cost of Workzone (for us, a nonprofit organization) was a pro. We have all the facets of the product we need and the cost is very reasonable (especially compared to other products we tested). - Customer service deserves an "A" if not an "A+". -Because project management is just a facet of our job, WorkZone appealed to us because it had just the right amount of features, without being overwhelming.

Cons:

- I wish there were more templates set up for the type of projects we use (design and copy). Now that we've used WorkZone for several years, they may have these, but we've built out own. - You can easily get carried away with email notifications, especially if you oversee many projects/ staff. (This is customizable and probably has more to do with how we choose to use WorkZone.)

Fantastic customer service

Comments: The professionals at Workzone were always available to assist with one-on-one instruction, team instruction, prompt answers, troubleshooting, and solutions. By making the process and system easy to understand through a customized training video, we experienced a smooth launch to our campus community with a high adoption rate and positive feedback. This proved to be highly beneficial. Despite launching only a few weeks prior to the Covid-19 pandemic, we were able to work remotely without missing a beat and easily onboard new users.

Pros:

A project management system and a standard process for intaking design projects did not exist in our work environment prior to implementing Workzone. Workzone provided the structure we needed while being user-friendly. The dependencies and automated notifications allow for an efficient workflow and ensure projects are kept on track. The customer service is outstanding!

Cons:

Our team found the markup functionality to be cumbersome when there are numerous comments/edits as it's difficult to easily tie the comment to the markup on the proof. Fortunately, the folks at Workzone are open to suggestions and are working to improve upon this. The approval status can be confusing when there are multiple rounds because it retains the previous response and approval comment. From the perspective of the admin and contributors, navigation isn't always direct—you're not always taken to the correct project or folder, requiring more clicks to get to the correct place.

Workzone Review_08/17/2020

Pros:

It helps with daily project functions and let me know what other team members have on their desks. The Software Training is a 5-star item. This is so important because often people are left to figure things out on their own. Unfortunately in today's busy world if you don't reach out and physically tap someone on the shoulder and say "hello, ..." things get either overlooked or undiscovered. We don't use the software to the fullest and hope to expand of that this coming year.

Cons:

What I find a con is not on Workzone's part, it is on my companies management for not being able to expand additional members to use it. The cost is divided here in the US and overseas. It is a brilliant tool and should be used accordingly.

Excellent software, support, and value

Comments: Excellent experience. We rely on WZ to manage all of our marketing projects and tasks, and it's vital to our entire marketing department.

Pros:

It's customizable, intuitive, and reliable.

Cons:

I wish we could sort by columns within the projects list. I also wish that I could add a task even when my name is filtered.

Project Management Made Easy

Comments: Having moved from trying to track multiple projects with multiple teams using just spreadsheets, Workzone brought some much-needed organization and clarity to our processes.

Pros:

Workzone is a simple, relatively easy to use project management platform that doesn't require a whole lot of studying before you can use it. It allows you to create customized project milestones and timelines and to add human resources that can be assigned at various levels. Once set up, Workzone allows you to view multiple project statuses, see if tasks are on track or falling behind, and even receive progress reports via email at intervals. One of the best features of Workzone is the ability to create project templates. This feature comes in handy for teams which handle multiple projects of the same type over and over again. Instead of having to create the task set from the beginning each time, the templates can be used to jump right into an already established flow saving both time and effort.

Cons:

Getting Workzone setup was a very manual process but it was worth it in the end. It would have been nice to have a comprehensive set of project templates to get started with from various industries which could then be customized to save even more time.

A constantly improving product, packed with useful features

Pros:

The software is densely packed with features. The development has been supportive and thoughtfully mapped. Customer service is responsive to enterprise level customer feedback.

Cons:

Onboarding new users is a significant time investment.