eFront

"A Quality lMS for the Mid-Size Business - FINALLY!"

Comments: Overall, eFront checked all of our boxes all the way down to our yearly allotted budgetary restrictions for an LMS. Here are literally most of the our requirements we used for our LMS research: Intuitive UI
Full Admin Access (adding/deleting/editing)
Metrics
Reporting
Scalability
Email Options (e.g, Welcome, Reminders, Completed)
Responsive Support Team
Mobile Learning
Video Hosting
File Formats Supported (e.g., PDF, PP, Docx, SCORM, AICC)
Reusable Modules
Unlimited Space
Version Control
Course Completion Support?
Assessment/Evaluation Support (e.g., set up quizzes)
Easy Set Up/Maintenance
LMS Pricing (e.g., one time, annual, SaaS)
Onboarding Charge
Per User Charge
Webinar Support
Training Question Support (peer to peer or teacher/student)
Customization Portals (e.g., customer specific)
Social Networking
E-Commerce options (nice to have)
Sandbox account available Bottom line, we really felt the value in our decision and never felt like we had to compromise on any of our requirements. Great LMS, Wonderful Experience, Excellent Customer Service!

Pros: What we liked most about the software the adaptability. Like most companies we had specific user types and data we wanted to be able to collect from every user. We not only wanted to collect the data, we also wanted to be able to setup specific learning paths and be able to run reports based on our classifications. eFront provided specifc - adjustable fields and open misc. fields we could use to further filter our users.

Cons: We didn't really have a con per se? We researched long and hard and worked in many sandboxes to find the right LMS for us. If we had any cons or concerns as we setup the LMS, eFront was available and more than willing to answer our concerns with workable options if necessary.

"Generally Easy yet Powerful"

Comments: Overall it has been easy to use and fit our needs to compartmentalize our users quickly. We have not even begun to use half of the features that are available just because the basics are so powerful. The reports can be quickly customized down to a specific user or course and all the way back up to total system logins and course completions.

Pros: Ease of course creation
Flexible content types
Custom user types
Notifications by email of course completion and certificates
Flexible pricing options
Easily segment department using branches and putting an administrator over each branch
Customize reports

Cons: Automatic updates don't always work
The notice of an expiring license is displayed in all branches (not just the main level)
Sometimes the backup is slow (which I believe causes temporary database "errors" that are resolved once the backup is complete)

"Few things to know about efront"

Comments: It helps to run a simple learning management system to run online classes.

Pros: 1. It a simple to use SAAS application which allows to run an learning management system for a newbie.
2. I provides the ability to create membership program and assign different user roles to the members.

Cons: 1. It is way too complicated to make basic customization as it doesn't provide the access to its in built HTML files the only thing we could do is make changes in in built CSS files.
2. It costs higher than it should actually be priced at comparing with others.

"Highly engineered software - meant for professional level online eLearning companies."

Comments: Robust and comprehensive platform - expandable by developers and more technical-minded staff, but also easy enough to set up and use out of the box for average level people.

Pros: We most like the flexibility and robustness of the software. So many times, with many types of software like this, you find out only in the middle of a project that it won't accomplish everything you want it to. With eFront, it is quite the opposite - you will probably not need everything available, but as your enterprise expands and grows, the feature are there - waiting to be utilized.

Cons: The user manual could be a lot more detailed. The software is proprietary, and very dependable, but we find ourselves contacting support many times to figure out where something is or how to customize something - the good news is, their support team is AMAZING and HIGHLY CAPABLE!! Very solid engineers and technical support.

"Excellent customer service through implementation."

Pros: We love the flexibility we had with this product. We had many options on how we can enroll our customer base, either through building individual course tracks or using the curricula for large volumes of customers. We also like the user interface and being able to customize it for our company. It looks good and user friendly for our customers.

Cons: Support is sometimes a challenge as they are located in Greece. If we have a support question in the late afternoon, we'll have to wait for a response the next morning and we only have an hour or 2 to be able to talk about it before they go home for the day.