--- description: Discover the benefits and disadvantages of DocTract. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DocTract Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Policy Management Software](/directory/30846/policy-management/software) > [DocTract](/software/184908/doctract) # DocTract Canonical: https://www.capterra.co.uk/software/184908/doctract Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/184908/doctract?page=2) > Cloud-based and AI-powered software that streamlines policy creation, approval, and tracking to improve efficiency and collaboration. > > Verdict: Rated **5.0/5** by 46 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DocTract? DocTract is used by healthcare organizations, educational institutions, financial services companies, manufacturers, government agencies, nonprofits, and compliance departments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 46 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: DocTract - **Location**: Farmington Hills, US - **Founded**: 2018 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Finland, France, Germany, Ireland, Netherlands, New Zealand, Norway, Portugal, South Africa, Sweden, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Archiving & Retention - Assessment Management - Attestation - Audit Management - Audit Trail - Change Management - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Customisable Templates - Document Check-in/Check-out - Document Classification - Document Management - Document Review - Document Storage - Electronic Signature - File Sharing - Full Text Search - Monitoring - Policy Creation - Policy Management - Reporting & Statistics - Revision History - Risk Assessment - Risk Management - Search/Filter - Single Sign On - Third-Party Integrations - Version Comparison - Version Control - Version Rollback - Workflow Management ## Integrations (4 total) - Google Docs - Microsoft 365 - Microsoft Entra ID - Okta ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Policy Management Software](https://www.capterra.co.uk/directory/30846/policy-management/software) ## Related Categories - [Governance, Risk and Compliance (GRC)](https://www.capterra.co.uk/directory/30656/grc/software) - [Policy Management Software](https://www.capterra.co.uk/directory/30846/policy-management/software) - [Assisted Living Software](https://www.capterra.co.uk/directory/10034/assisted-living/software) - [EHS Software](https://www.capterra.co.uk/directory/10015/ehs-management/software) - [Document Management Software](https://www.capterra.co.uk/directory/30063/document-management/software) ## Alternatives 1. 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[Termly](https://www.capterra.co.uk/software/165919/termly) — 4.7/5 (80 reviews) ## Reviews ### "A must-have product for many." — 5.0/5 > **Ben** | *15 September 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Excellent user-friendly service, straightforward onboarding process, great client support, and strong reference material to refer to. > > **Cons**: Some 'easy wins' which would go a long way to improving the end-user and management experience, but overall still an excellent platform. > > Excellent overall, the onboarding process was very simple and interactive, support has been excellent since, and the product speaks for itself. ----- ### "My DocTract Experience" — 5.0/5 > **Gary** | *18 September 2024* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: The levels of access mean that you can set it so most staff can check SOP's through a simple front page/search bar that is not off-putting due to its complexity. Anything that makes it easy for staff to find the answers for themselves has to be a positive for all involved. > > **Cons**: The complexity and detail in the choices for higher levels of user could be better explained. Whether that is through direct contact or monthly tutorials accessible to all. > > Overall the system has proved to be extremely user friendly and I would recommend it to anyone wanting a library for their staff to access documents and SOP's and, through the attesting of those documents, evidencing the knowledge of personnel. ----- ### "DocTract is a productivity game changer\!" — 5.0/5 > **Elizabeth** | *29 August 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: DocTract is extremely user friendly and the customer service is top notch\! Our policies and workflows have never been more organized. It is so nice to be able to search the system at any given time, and quickly find the most updated policy. Not to mention, it allows you to require attestation on certain policies, which helps satisfy HR and HIPAA compliancy requirements. > > **Cons**: From a policy approval standpoint, I would like to see the ability for the approver of a policy to edit/change a policy and still be able to approve/publish the policy without having to go through the entire policy approval process again (drafts/collaboration/approval). > > Overall, DocTract has been a true value add to our organization and especially to me. We used to manually track all policies/workflows and it was very easy for the maintenance of policies to fall through the cracks. Once the initial setup of your policies in the system is complete, DocTract truly does all of the heavy lifting for you. I've also had a fantastic experience with their customer service. They are fast, friendly and incredibly helpful. We are very happy with our decision to go with DocTract for our policy management needs. ----- ### "Sarnia-Lambton CAS" — 5.0/5 > **Verified Reviewer** | *11 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: We were previously using a policy program from the US that was very expensive, but similar to Doc Tract. We have found since changing over that it was easy because the two systems were quite similar, however Doc Tract has a far more advanced search ability for content in the policies, we've had amazing customer support through the process of setting up, training us, and a friendly check in on how we are doing. We were able to easily set up staff to use the system, train them with the tools we were provided and had everyone up and running within a 2 month span. Staff have expressed to us that they love it, they love that its accessible when they are out in the community and need to refer to a policy or procedure when providing service so this has truly been a win for us and given everyone's tight budgets this was totally affordable in comparison to what we were paying in the US. > > **Cons**: The only issue I have is that when you are transferring over your policies when you are setting the effective date of when they are created. So it automatically generates the renew date based on the duration you have it set. I understand there is an override section however, we had several policies that were past due and i was unable to set that date because it was in the past. I wish the date fields were a little more flexible for that. One more thing... When a policy goes to revise and you open it in word, i wish it would automatically track changes. I have a few 'owners' of the policies who constantly forget to trigger that and end up changing the whole document and not knowing what is new and what is old or revised unless i compare and highlight it myself. So just having it set to automatically open the draft document as tracking changes would be AMAZING\!\! > > Overall we are extremely happy with DocTract. It has been such an easy tool to transfer our policy management to, and across the agency I have consistently received positive feedback which is what you want to hear when you introduce something new like this. We are also very appreciative of the team who worked with us. \[sensitive content hidden\] was very patient and a great support. ----- ### ""Clunky" at first, more than satisfied in the end\!" — 4.0/5 > **Christopher** | *3 June 2024* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: DocTract is primarily used for the management of our agency policies, procedures, and plans and the workflow templates allow multiple groups within and affiliated with our office to provide collaboration and approval as needed. We also regularly use the training course/test features with specific policies/plans that must be reviewed by all personnel. > > **Cons**: I was not a part of the implementation team for our Agency but am the responsible party for maintaining it now. At first, it seemed very "clunky" having to manually assign multiple users to review, collaborate, and approve documents. The customer success lead and the support team have been super helpful in learning how to navigate through everything though. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/184908/doctract?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/184908/doctract) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data