Who Uses Asana?

Why do 8,000+ customers on Capterra give Asana 4.5 out 5 stars? Because Asana is the easiest way to manage team projects, processes, and tasks, stay productive, and deliver better work faster.

What Is Asana?

Asana helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, teams are more confident, move faster, and accomplish more with less, no matter where they are located. More than 75,000 paying organizations and millions of organizations across 195 countries rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns.

Asana Details

Asana

https://asana.com/premium

Founded 2008

Asana Pricing Overview

Asana has a free version and offers a free trial. Asana paid version starts at US$10.99/month.

Starting Price

US$10.99/month
See pricing details

Free Version

Yes

Free Trial

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

Asana Features

Project Management Software
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customisable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Asana Reviews

Showing 5 of 8,666 reviews

Overall
4.4/5
Ease of Use
4.3/5
Customer Service
4.3/5
Features
4.3/5
Value for Money
4.4/5
Ken I.
Owner
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/10/2019

"If I only had ONE tool, this would be it."

Comments: I use Asana every day, and it's the first thing I fire up in the morning. I can check it's inbox to see if there are any pressing issues or communications (if I hadn't already seen it in the app), and then run down my tasks which are displayed just as I've set them up. My projects are listed in the order that makes sense to me, and tasks are scheduled, communications, files, etc., all available at a click. It even talks to Toggl, so I can track my time effortlessly. As a one-man agency, I've been able to take on much more work using Asana than if I'd tried to manage everything the old way. Before I used Asana, I tried to manage projects, service and other communications via email, labels, etc., but there's just no comparison. If you make the transition to Asana, you'll be a better coordinator, project manager, business person, etc. You won't be able to help it. ;)

Pros: Asana is a very capable project coordination platform. It's very easily customized to fit my individual workflow, and extremely intuitive. I share access with some of my clients to allow them to create, edit and update tasks. I love the way this tool weans stakeholders from the jungle of email.

Cons: I wish there were a mid-level pricing tier for entrepreneurs to take advantage of some of the pro-level features, but not have to commit to the fairly pricy upgrade. Don't get me wrong, it's probably very worth it to upgrade, but I'd rather be able to choose the features that would benefit me at a reduced price rather than buy the upgrade for one or two I really want. Like when we had to buy an album just to get the 2 songs we really wanted, lol!

  • Reviewer Source 
  • Reviewed on 29/10/2019
Sarah F.
Graphic Designer
Design, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/04/2020

"Highly recommend Asana"

Comments: Overall, I love my experience with Asana. The software is so simple to navigate, it makes my work life a lot easier control.

Pros: I love how easy this software is to navigate. Due to the clean and simplified design, I can "add/create a task" with the click of a button. It gives me the options to add a project title, project description, due date and even categorize the assignment. As a Graphic Designer, each design project falls in various categories, and it is extremely helpful to be able to label each one. I also love how easy it is to add people to your account, and not only be able to assign or pass projects along to them, but to be able to view their project lists as well. Lastly, it only took a few minutes to have someone explain to me how to navigate the software, which is not only wonderful, but time efficient.

Cons: I would love if there could be a feature where you can instant chat your friends. With that chat box, we could easily talk about project details, etc, instead of having to open up a separate browser to write out an email. I believe having a chat box would allow more direct and faster communication.

  • Reviewer Source 
  • Reviewed on 28/04/2020
Verified Reviewer
Research Analyst
Mining & Metals, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 13/04/2020

"Easy to use and quite straightforward"

Comments: The first thing I find it very useful is that it helps a lot to manage my time and set priorities for different tasks. Because of its ability to be in different projects features, it will be quite handy for the ones who involve in different teams of a company like HR, Project Management.

Pros: It's quite easy to use and it has helped me a lot to keep track of my daily tasks. I find it very satisfying to complete the tasks right after i finish them. It is also handy for the management team to review everyone's tasks and how they're doing at the end of the day. It has already got essential features for task management even in free version, but I'd love to go premium later.

Cons: I hope it could provide more features like insights and trends in free version. But it is still okay to see the general insights of your work.

  • Reviewer Source 
  • Reviewed on 13/04/2020
Hugo C.
Projects managers
Computer Software, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 05/05/2020

"Free version is already great, it is even better when you upgrade"

Comments: I have been using Asana for many years, when I need to refer to a good and useful tool for managing project, I always say Asana. Moreover the free version offers all the needed basic features, it is impressive.

Pros: The clean UI, the board and custom fields.

Cons: Subtasks management (mostly in the board view) because too much click to reach them and no overall view (no nice hierarchical view with parents and child tasks).

  • Reviewer Source 
  • Reviewed on 05/05/2020
Jake R.
Digital Marketing Specialist
Hospital & Health Care, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 16/03/2020

"An honest review: The Pros and the Cons!"

Comments: With the exception of having trouble reaching customer service to address a billing issue, I have nothing but great things to say about Asana. Our experience using the software has been great. It's helped my team to stay on top of multiple projects/deadlines at the same time without letting anything slip through the cracks.

Pros: Asana is extremely beneficial for tracking your progress/success on large team projects or individual tasks. The key features Asana offers can help you to ensure your team meets specific deadlines, any stumbling blocks are addressed in realtime, and it keeps everyone on the same page. I've used other project management softwares, such as Teamwork and Asana has been the most user friendly platform I've used to date. If you have members on your team that work better with daily reminders, this can be extremely beneficial to keep them on track and ensure high productivity!

Cons: There's one thing in particular that I've found to be frustrating with Asana. Their customer service has been extremely hard to reach at times. They do have employees with phone extensions, but you won't be able to find them online. They do provide a chat feature, but don't always follow up in a timely manner, which can be frustrating if you're operating on a deadline. Specifically, we had an issue with our billing and I could not get a hold of someone from Asana for weeks. We fortunately found a way to contact a representative from an email I had saved from prior communication. Aside from this, I have no cons to point out about the functionalities of the software itself. It's a great tool and would beneficial for any team to use.

  • Reviewer Source 
  • Reviewed on 16/03/2020