--- description: Discover the benefits and disadvantages of Boost.AI. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Boost.AI Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Boost.AI](/software/184561/boost-ai) # Boost.AI Canonical: https://www.capterra.co.uk/software/184561/boost-ai Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/184561/boost-ai?page=2) > boost.ai is an industry leader in AI-powered customer experiences, trusted by enterprises worldwide. > > Verdict: Rated **4.8/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Boost.AI? Banking, Financial Services, Insurance, Telecommunications, Utilities, Public Sector, eCommerce, Energy, Internal Support, HR, Government Agencies, Travel, Automobile ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 23 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Boost.ai - **Location**: Sandnes, Norway - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$50,000.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Please contact boost.ai directly for pricing details. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Norwegian, Spanish, Swedish - **Available Countries**: Canada, Denmark, Finland, Netherlands, Norway, Sweden, United Kingdom, United States ## Features - AI/Machine Learning - Autoresponders - Business Process Automation - CRM - Call Routing - Chat/Messaging - Chatbot - Code-free Development - Content Generation - Contextual Guidance - Customisable Branding - Intent Recognition - Live Chat - Multi-Channel Communication - Multi-Language - Natural Language Processing - Personalisation - Personalization and Recommendation - Pre-Configured Bot - Real-time Consumer-facing Chat - Reporting/Analytics - Sentiment Analysis - Speech Recognition - Third-Party Integrations ## Integrations (17 total) - AzureDesk - Conversational Cloud - Dynamics 365 - Freshchat - Freshdesk - Genesys Cloud CX - Giosg - Google Voice - Meta for Business - Microsoft Teams - Salesforce Platform - Slack - Twilio - UiPath - WhatsApp ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software) ## Related Categories - [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software) - [IVR Software](https://www.capterra.co.uk/directory/30231/ivr/software) - [AI Sales Assistant Software](https://www.capterra.co.uk/directory/34135/ai-sales-assistant/software) - [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software) - [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software) ## Alternatives 1. [Blaze](https://www.capterra.co.uk/software/1056061/blaze) — 4.8/5 (717 reviews) 2. [Replit](https://www.capterra.co.uk/software/1051536/replit) — 4.4/5 (155 reviews) 3. [ChatGPT](https://www.capterra.co.uk/software/1049484/chatgpt) — 4.4/5 (336 reviews) 4. [1min.AI](https://www.capterra.co.uk/software/1065472/1min-ai) — 4.7/5 (462 reviews) 5. [Virbo](https://www.capterra.co.uk/software/1058735/virbo) — 4.9/5 (105 reviews) ## Reviews ### "AI is a good addition\!" — 5.0/5 > **Laura** | *16 November 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The product is very easy to implement and provides consistent responses. It frees up capacity to allow for more difficult queries to be answered by a person. I truly believe in using AI within the workplace and this has been a good addition. > > **Cons**: At times, Boost.ai did not detect the right type of query which meant that it left some people frustrated. It has got a lot better. I wish it would remember the style of writing, e.g. more formal, between instruction. ----- ### "Robust conversational AI platform that help us build advance virtual agents without coding" — 5.0/5 > **Marcos Daniel** | *4 May 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The platform is easy to master as the e-learning material is well developed and easy to digest. All the existing features offer us the capability to govern the virtual agents and control what happen during the conversations with citizens and customers. There is no black box. I also appreciate a lot the number of reports and analytics boost.ai has. I can see that our customers are taking advantage of the self-learning features (the platform suggests what intents we should add and even training data we can use) and integration with existing human chat solutions. > > **Cons**: Even though boost.ai platform offers many pre-made virtual agents or modules (for banks, insurance, telco, municipalities, COVID-19 crisis, HR) I believe that customers will benefit even more if there are more pre made agents (some for specific roles) available. > > Boost.ai helped us (Wize AI) support the Baltic languages (Estonian, Latvian, Lithuanian, Russian) when almost no international companies wanted to do it, for conversational AI solutions. ----- ### "Amazing value for money" — 5.0/5 > **Soren** | *2 May 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: This product is very easy to set-up and easy to learn for our employees. It has a great business case and the AI is truly amazing. > > **Cons**: If I have to say something negative then it is a lack of communication with regards to the product road-map. > > Boost.ai help reduce the traffic to the expensive contact centres by giving customers access to an intelligent chatbot. Boost.ai are easy to work with and provide value within three months. ----- ### "Virtual Assistant" — 4.0/5 > **Verified Reviewer** | *5 May 2020* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Pre-built modules within the sectors it was needed. Clean interface with easy to access tutorials. > > **Cons**: Too early to say. The collaboration is still in it's early stages, but so far there isn't anything which stands out as a deficiency. > > Positive overall experience. Great team, with very responsive PMs and partner resources. ----- ### "Virtual assistants" — 5.0/5 > **Michael** | *30 April 2020* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The ease of use Particularly great on Nordic languages The user interphase The quality Assurance during the training sessions > > **Cons**: It would be great to have a multi tenant user interphase making more developers working simultaneously. > > We have currently implementing for two cases and a third is soon coming up. Impressed by the results obtained from only a limited amount of training rounds with the software. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/184561/boost-ai?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/184561/boost-ai) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data