by Cornerstone OnDemand
Who Uses This Software?
SMB, Mid-Market, Enterprise level organizations
Average Ratings15 reviews
- Overall 4 / 5
- Ease of Use 4 / 5
- Customer Service 4 / 5
- Features 3.5 / 5
- Value for Money 4 / 5
- Free Version No
- Free Trial Yes
Cloud, SaaS, Web
24/7 (Live Rep)
- Cornerstone OnDemand
- Founded 1999
About Cornerstone HR
Few businesses operate from a single location. It is imperative that organizations get a global view of employee data for strategic talent planning against business objectives. Cornerstone HR, a cost-effective alternative to rigid expensive HR systems, centralizes global workforce data with robust admin, planning and visualization capabilities. Go live in weeks, at a fraction of the cost. Quickly get the answers your business needs to move forward.
Cornerstone HR Features
- 360 Degree Feedback
- Applicant Tracking
- Benefits Management
- Compensation Management
- Employee Database
- Employee Profiles
- Payroll Management
- Performance Management
- Recruitment Management
- Self Service Portal
- Time & Attendance Management
- Time Off Management
Cornerstone HR Most Helpful Reviews
Reviewed on 06/12/2018
Good product, but need to update support
Pros: The ability to customize and create templates that work for you and your organization. Its not always perfect but for the most part the flexibility provided was really helpful during our design phase.
Cons: The customer support left a lot to be desired. Hard to reach reps, cases took too long to resolve, and at times they just did not match their SLA. Also their community page was hard to follow which made it hard to pull useful info.
Reviewed on 09/11/2015
Talent Management at its finest
Cornerstone is the best and most comprehensive solution that I have seen for talent management. I have used the LMS, Performance, Succession, Connect and Extended Enterprise modules. CSOD continues to make enhancements to their product, especially with Learning, Connect and Performance, but where they are lacking is in enhancements to their mobile app and to their Succession module. While I do find great value in reaching out to their Global Product Support team, it will sometimes take days and even weeks before you get a response from them on a case. The communication to the customer is lacking there.
Additionally, I find that some of the modules, such as Performance and Succession, can be really complex and require a lot of testing and trial and error to get things right. It does help that you are given two test environments (Stage and Pilot) to test things in. The quarterly releases have also gotten better over time, with many resources that can be used throughout User Acceptance Testing and the rest of the release cycle.
Change is not always handled seamlessly for the customer, as we have experienced major delays when our Account Manager was on leave and also our Client Success Manager was out on leave. The people who filled in for them seemed overwhelmed and as a result there was a lack of communication.
Overall, Cornerstone is a great encompassing talent management system and I have not encountered another company that comes close to what they offer.
Reviewed on 09/04/2018
An integrated HRIS experience for your employees
Pros: My institution uses several modules for Cornerstone and as an end-user that is what appeals to me most. I can apply for positions, sign-up for trainings, share kudos with colleagues, and view performance goals and reviews all in one place. I'm really interested to see how my organization leverages the platform in the future.
Cons: Cornerstone seems user-friendly at first glance, but this is only the case for the most frequently accessed items. My institution also seems to have regular outages and issues with supporting the system.
Reviewed on 06/11/2015
Great, highly recommend!
Comments: I personally have had a great experience with Cornerstone, from both a end user perspective and also from a system administrator perspective. Currently, we use the Core, Learning, Performance and Succession modules and each has impacted our workforce and internal workflow processes in their own ways. The thing I love about Cornerstone most is that their releases are filled with extremely relevant and useful upgrades. Other technologies that we use will upgrade their product just as regularly but there will be very little that we would actually consider implementing. Cornerstone listens to their user base and structures their releases in a way to meet the needs of the most request items. They are also very good about the overall user interface to ensure the technology is engaging for users. Cornerstone Support has always provided great direction from major configuration questions to best practice recommendations. When you submit a Care Ticket you typically get a response back within 24 hours and the feedback that is given is clear and concise. The only con really is that it is hard for us to keep up with all the upgrades that are made, but that is a problem that I am willing to have if it means the product is getting better and better!
Reviewed on 09/07/2018
We use Cornerstone for all of our training needs and overall it's not bad
Pros: If you're like me and you work in a larger enterprise company, you'll be using Cornerstone for all of your training needs. it's simple, easy to use/navigate and great for tracking all of your current trainings
Cons: There are times where the material may be buggy, but it has nothing to do with Cornerstone but with the trainer developing the material