Who Uses Re-flow?
With Re-flow digital workflow management, you can confidently manage your operatives, assets and equipment on location and achieve outstanding field-based job control in highways and civils.
What Is Re-flow?
With Re-flow digital workflow management, you can confidently manage your operatives and assets working on location and achieve outstanding field-based job control.
Create and assign tasks to users/teams and include specifications, images, maps, PDFs and routes.
Add all kinds of digital forms to your workflows for users to complete on location and return instantly. Assign assets, such as plant and machinery. Capture photos, digitally sign off workflows and attach time/date/location tags.
Re-flow Details
Workflow Management
https://re-flow.co.uk
Founded 2016
Re-flow pricing overview
Re-flow does not have a free version. Re-flow paid version starts at £12.50/month.
Starting Price
£12.50/month
Free Version
No
Re-flow deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Deployment
- Cloud, SaaS, Web-based
- Mac (Desktop)
- Windows (Desktop)
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Re-flow Features
Field Service Management Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- CRM
- Calendar Management
- Contact Database
- Contract/License Management
- Customer Database
- Customer History
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dispatch Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Estimating
- File Storage
- GPS
- Historical Reporting
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Online Time Clock
- Payment Collection in the Field
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Status Tracking
- Task Scheduling
- Third Party Integrations
- Work Order Management
- Workflow Management
Forms Automation Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Management
- Audit Trail
- Autofill
- Barcode / Ticket Scanning
- CRM
- Collaboration Tools
- Conditional Logic
- Configurable Workflow
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Capture and Transfer
- Data Import/Export
- Digital Signature
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Signature
- Email Management
- File Storage
- Forms Creation & Design
- Forms Management
- Full Text Search
- Offline Access
- Process/Workflow Automation
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Reminders
- Reporting & Statistics
- Rules-Based Workflow
- SSL Security
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Template Management
- Third Party Integrations
- Version Control
- Web Forms
- Workflow Management
Workflow Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- Business Process Automation
- Calendar Management
- Collaboration Tools
- Commenting/Notes
- Compliance Tracking
- Configurable Workflow
- Customisable Dashboard
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Forms Management
- Graphical Workflow Editor
- Mobile Access
- Monitoring
- No-Code
- Progress Tracking
- Project Time Tracking
- Project Workflow
- Projections
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- Search/Filter
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Template Management
- Third Party Integrations
- Workflow Configuration
- Workflow Management
Re-flow Alternatives
More Re-flow alternatives
Re-flow Reviews for UK Users
Read all reviewsOverall rating
Average score
Verified Reviewer
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Overall Rating5 /5
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Ease of Use5 /5
-
Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 21/03/2019
"Saved me hours"
Comments: The amount of time and money I was wasted reading and completing paperwork, then looking for the lost forms or having the guesstimate over the phone to get the officework submitted is immense.
Pros: Easy and intuitive to use, office in my pocket. It's kept me in the good books with completing all the required info and keeping it all together.
Cons: No real downsides, it does what I wanted it to.
- Reviewer Source
- Reviewed on 21/03/2019
James G.
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Overall Rating4 /5
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Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 08/06/2021
"Giving our Business a Core Structure"
Comments:
Overall, Re-Flow has been a great addition to our delivery, and working with [SENSITIVE CONTENT HIDDEN] and the team has been great. Our roll out within Glanvilles has stalled a few times over the past year, and some further implementation support with this would have been good, along with a clearer explanation of what the system is capable of.
Its a great package and great team and it has been a pleasure to see Re-Flow evolve and grow in a difficult economic climate.
Pros: Re-Flow has been key in improving a number of areas of our business. We have made big steps in efficiency by seamlessly transferring information to and from the field from our offices. Paper forms and job packs are almost all gone. We have also been able to pull together different departments in the business to run on one platform. Work/Job management has been the main goal for implementing Re-Flow, however we are now looking to bring in HR, Accounts and Asset Management to add further benefits.
Cons:
I think the software has a great "All Round" approach and covers most of the bases we require. There is also clearly a lot of development ongoing to constantly improve the product. It may be good for future development to engage with ISO accreditations to understand what some users may get audited on and where Re-Flow can help. One example of this may be around document and file management.
Other than the software, I think further support from the Re-Flow team during implementation and Go Live would be beneficial. Its a daunting task to start a system like this from scratch within an operational situation, or to move over from another platform. This could be in the form of training or office based support on go Live day
- Reviewer Source
- Reviewed on 08/06/2021
Andrew Y.
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Overall Rating3 /5
-
Ease of Use5 /5
-
Features & Functionality3 /5
-
Customer Support3 /5
-
Value for Money1 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/05/2021
"Lot of potential but lacking."
Comments: At various stage we have have had a positive experience working with the team but at other stages have felt ignored or the industry we work in has not been fully understood by team. The software has huge potential however I believe the software has been made try to fit the road marking industry without giving it the features to operate successfully. Its disappointing because reflow and our teams have spent a lot of time and resources trying to get the software up and running but it doesn't look like we are going to get to a point where the software is integrated.
Pros: The App in particular is easy to use and follow. Support are generally quick to resolve any issues.
Cons: There are some fundamental areas such as invoicing which are lacking. For example invoicing is currently created from the quotation not from work returned. In our industry we work on a re-measure basis, therefore billing of quotation is inaccurate and risky. I would have thought in most industries billing for actual work done rather than works quoted would be a given. But the response we were given is we would need to perform a housekeeping task by amending the quote each time. Our customers ask us to record our work specific to location, there is currently no easy way to do this.
Vendor Response
by Workflow Management on 15/06/2021
Hi Andrew,
Great news, the areas addressed in your cons list are all currently in active development, so we will be able to give you what you want very soon.
As you know, the invoicing module was added after you started using Re-flow, so you've been with us right from the start with developing these additional features.
We appreciate your ongoing support and patience while we finalise the next release of the software containing a significant boost to our invoicing capabilities.
All the best, Team Re-flow
- Reviewer Source
- Reviewed on 27/05/2021
Tricia G.
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Overall Rating5 /5
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Ease of Use5 /5
-
Features & Functionality5 /5
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Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/06/2021
"ReFlow Review"
Comments: The system has allowed us to have real time data from site. Ability to demonstrate on site workforce management compliance and ensuring we have site paperwork that we can track and share with our client. The dashboard also gives us cross company visibility on quotations and enquiry status and the ability to ensure site information is uploaded for our staff to access and for others in the business to have access to this.
Pros: The ReFlow support team were great in guiding us through the on-boarding process. We did a lot of back room work to get the system up and ready for launch with some initial testing from the office. What we like about the software is how easy it is to use, schedule tasks and the ability to review the user view of the app so we can explain how to complete each step that is needed for our on site staff. Ensuring site information and RAMS, COSHH are easily accessible to remote working staff.
Cons: The difficulties we have faced were around the layout needed for our quotations and being able to modify the layout to insert headers etc. However, the next update will incorporate this.
- Reviewer Source
- Reviewed on 23/06/2021
Helen E.
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Overall Rating5 /5
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Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/05/2021
"All in your hand"
Comments: Paperless and all information to hand.
Pros: The ability to custom-make the forms & upload the information we require
Cons: Fatal if it doesn't save data! If the signal is poor you can lose everything. On a site survey this is not funny. Takes a while to upload and save too. Be good if it saved to the device immediately and then updated itself when connection is strong.
Vendor Response
by Workflow Management on 15/06/2021
Hi Helen,
Thanks very much for such a great star rating for the software.
As one of our very first customers, you've been hand in hand with us on the development pathway. We remember the incident you're referring to from 3 years ago, as it's so rare for anything like this to happen.
We hope you've felt a significant improvement to date, and now, as Re-flow works offline, signal strength should have no impact on an operatives ability to save data.
If you ever do experience anything like this, we're always on hand to help - just send in a ticket to our support team.
All the best, Team Re-flow
- Reviewer Source
- Reviewed on 27/05/2021
