---
description: Discover the benefits and disadvantages of STORM.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: STORM Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Network Security Software](/directory/30003/network-security/software) > [STORM](/software/184227/storm-powered-by-otrs)

# STORM

Canonical: https://www.capterra.co.uk/software/184227/storm-powered-by-otrs

> STORM improves incident management by helping analysts securely orchestrate, automate and respond to incidents.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses STORM?

CERTs, SOCs, cybersecurity teams, CSIRT, PSIRTS internal IT security teams

## About the vendor

- **Company**: OTRS
- **Location**: Cupertino, US
- **Founded**: 2003

## Commercial Context

- **Pricing Details**: Contact OTRS Group for pricing details
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, English, German, Hungarian, Spanish
- **Available Countries**: Canada, United States

## Features

- Activity Monitoring
- Alerts/Notifications
- Audit Trail
- Communications Management
- Compliance Management
- Endpoint Management
- Event Logs
- Incident Management
- Incident Reporting
- Intrusion Detection System
- Investigation Management
- Monitoring
- On Call Scheduling
- Process/Workflow Automation
- Risk Management
- Status Tracking
- Task Management
- Threat Intelligence
- Threat Response
- Vulnerability Protection

## Integrations (4 total)

- Bugzilla
- OTRS
- VMRay Analyzer
- baramundi Management Suite

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Network Security Software](https://www.capterra.co.uk/directory/30003/network-security/software)

## Related Categories

- [Network Security Software](https://www.capterra.co.uk/directory/30003/network-security/software)
- [Cybersecurity Software](https://www.capterra.co.uk/directory/31037/cybersecurity/software)
- [Incident Management Software](https://www.capterra.co.uk/directory/31332/incident-management/software)
- [Cloud Security Software](https://www.capterra.co.uk/directory/31344/cloud-security/software)
- [Vulnerability Management Software](https://www.capterra.co.uk/directory/31062/vulnerability-management/software)

## Alternatives

1. [SentinelOne](https://www.capterra.co.uk/software/152564/endpoint-protection-platform) — 4.8/5 (109 reviews)
2. [CrowdStrike](https://www.capterra.co.uk/software/147662/crowdstrike-falcon) — 4.7/5 (55 reviews)
3. [Reveelium](https://www.capterra.co.uk/software/183236/reveelium) — 4.5/5 (6 reviews)
4. [Fidelis Elevate](https://www.capterra.co.uk/software/168954/fidelis-elevate) — 5.0/5 (1 reviews)
5. [Splunk Enterprise](https://www.capterra.co.uk/software/94317/splunk) — 4.6/5 (259 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/184227/storm-powered-by-otrs)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/184227/STORM-powered-by-OTRS/> |
| en-AE | <https://www.capterra.ae/software/184227/storm-powered-by-otrs> |
| en-AU | <https://www.capterra.com.au/software/184227/storm-powered-by-otrs> |
| en-CA | <https://www.capterra.ca/software/184227/storm-powered-by-otrs> |
| en-GB | <https://www.capterra.co.uk/software/184227/storm-powered-by-otrs> |
| en-IE | <https://www.capterra.ie/software/184227/storm-powered-by-otrs> |
| en-IL | <https://www.capterra.co.il/software/184227/storm-powered-by-otrs> |
| en-IN | <https://www.capterra.in/software/184227/storm-powered-by-otrs> |
| en-NZ | <https://www.capterra.co.nz/software/184227/storm-powered-by-otrs> |
| en-SG | <https://www.capterra.com.sg/software/184227/storm-powered-by-otrs> |
| en-ZA | <https://www.capterra.co.za/software/184227/storm-powered-by-otrs> |
| fr | <https://www.capterra.fr/software/184227/storm-powered-by-otrs> |
| fr-BE | <https://fr.capterra.be/software/184227/storm-powered-by-otrs> |
| fr-CA | <https://fr.capterra.ca/software/184227/storm-powered-by-otrs> |
| fr-LU | <https://www.capterra.lu/software/184227/storm-powered-by-otrs> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"STORM","description":"Improve incident management with STORM. STORM is SOAR software that quickly helps analysts manage the orchestration, automation and response of security incidents. Plus, its secure structured communication components allow you to coordinate between IT, security, SOC, risk and management teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f060034c-c49d-4f45-8292-6adb1c060cb0.png","url":"https://www.capterra.co.uk/software/184227/storm-powered-by-otrs","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/184227/storm-powered-by-otrs#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/184227/storm-powered-by-otrs#faqs","mainEntity":[{"name":"What is STORM?","@type":"Question","acceptedAnswer":{"text":"Improve incident management with STORM. STORM is SOAR software that quickly helps analysts manage the orchestration, automation and response of security incidents. Plus, its secure structured communication components allow you to coordinate between IT, security, SOC, risk and management teams.","@type":"Answer"}},{"name":"Who Uses STORM?","@type":"Question","acceptedAnswer":{"text":"CERTs, SOCs, cybersecurity teams, CSIRT, PSIRTS internal IT security teams","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Network Security Software","position":2,"item":"/directory/30003/network-security/software","@type":"ListItem"},{"name":"STORM","position":3,"item":"/software/184227/storm-powered-by-otrs","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/software/184227/storm-powered-by-otrs#breadcrumblist"}]}
</script>