--- description: Discover the benefits and disadvantages of Metrobi. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Metrobi Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Route Planning Software](/directory/30944/route-planning/software) > [Metrobi](/software/183910/metrobi-delivery-planning-software) # Metrobi Canonical: https://www.capterra.co.uk/software/183910/metrobi-delivery-planning-software Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/183910/metrobi-delivery-planning-software?page=2) > Metrobi connects you with top-rated drivers. They provide an excellent delivery experience so you can focus on growing your business. > > Verdict: Rated **4.9/5** by 91 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Metrobi? Food \& Beverage Makers, Florists, Wholesalers, Caterers, and Meal Delivery Companies. Metrobi is active in 22+ metropolitan areas across the US. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 91 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Metrobi - **Location**: Boston, US ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing is based on number of drivers starting at $2.99/month per driver - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - 3PL Management - Billing & Invoicing - Customer Database - Customer Portal - Delivery Tracking - Dispatch Management - Driver Management - Fleet Management - GPS - Live Driver Tracking - Mobile Access - Mobile Signature Capture - Order Management - Performance Metrics - Real-Time Updates - Reporting/Analytics - Route Optimisation - Routing - Scheduling - Shipping Management - Status Tracking - Third-Party Integrations ## Integrations (8 total) - Olo - Shopify Collabs - Shopify Multi Carrier Shipping Label - Shopify POS - Shopify Product Options App - Squarespace - Wix - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Route Planning Software](https://www.capterra.co.uk/directory/30944/route-planning/software) ## Related Categories - [Route Planning Software](https://www.capterra.co.uk/directory/30944/route-planning/software) - [Logistics Software](https://www.capterra.co.uk/directory/30081/logistics/software) - [Delivery Management Software](https://www.capterra.co.uk/directory/31261/delivery-management/software) - [Courier Software](https://www.capterra.co.uk/directory/10046/courier/software) - [Food Delivery Software](https://www.capterra.co.uk/directory/30861/food-delivery/software) ## Alternatives 1. [Elite EXTRA](https://www.capterra.co.uk/software/131389/elite-extra) — 4.7/5 (356 reviews) 2. [Detrack](https://www.capterra.co.uk/software/188592/detrack) — 4.7/5 (94 reviews) 3. [Track-POD](https://www.capterra.co.uk/software/178880/track-pod) — 4.7/5 (140 reviews) 4. [OptimoRoute](https://www.capterra.co.uk/software/161579/optimoroute) — 4.6/5 (248 reviews) 5. [Route4Me](https://www.capterra.co.uk/software/149633/route4me) — 4.5/5 (404 reviews) ## Reviews ### "OVERALL AMAZING\!" — 5.0/5 > **TALIA** | *13 January 2025* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: AMAZING CUSTOMER SERVICE. RESPONSIBLE DRIVERS MOST OF THE TIME, GREAT SOFTWARE. > > **Cons**: WE NEED AN APP\!\! :) AND I WISH I COULD REQUEST THE SAME DRIVER EVERY WEEK AS WE HAVE OUR FAVORITES > > OVERALL ITS HAS BEEN GREAT WITH A COUPLE OF ISSUES, BUT METROBI IS ALWAYS VERY HELPFUL ----- ### "Consistently Reliable" — 5.0/5 > **Kelly** | *23 June 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Metrobi has been a consistently reliable delivery partner for our printed marketing materials. Their real-time tracking and clear communication make it easy to plan our campaigns with confidence. We’ve especially appreciated their on-time performance, even with tight deadlines, and how professional their drivers are when representing our brand to clients. > > **Cons**: If we had to mention one thing, it would be that availability during peak hours can sometimes be limited if we don’t book in advance, but that’s understandable given demand. > > Working with Metrobi has streamlined our delivery operations significantly. As a marketing company, timing and presentation matter, and Metrobi helps us ensure both. The platform is easy to use, customer service is responsive, and we consider them an extension of our team. Their service has helped us maintain a professional edge in client-facing campaigns. ----- ### "Flexible, great service, and easy to use\!" — 5.0/5 > **Edison** | *8 July 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Metrobi offers highly flexible shipping options for a range of shipping needs. For my context of high-volume perishable food deliveries, it offered the flexibility I needed with a stellar network of drivers that I can depend on. Metrobi's chat function is a complete game-changer, as there are last-minute fixes such as address updates or stop deletions that I can simply ask they take care of. Then they just notify me when done\! It is orders of magnitude better than any other shipping solution on the market as far as I am currently aware. > > **Cons**: The platform at times can be hard to navigate, specifically the map viewer. At times driver routes are hard to distinguish and the driver location icons are not updated in real time. Some drivers are not as good of quality as others. > > Metrobi is a well-built platform with very few drawbacks in its use. High-volume delivery businesses can rely on their bulk upload functionalities, flexibility in route updates, and a reliable base of drivers who are both skilled and pleasant to work with. I'm so glad we changed shipping partners to Metrobi\! ----- ### "So good so far" — 4.0/5 > **Amanda** | *8 April 2025* | Food Production | Recommendation rating: 7.0/10 > > **Pros**: I think the website is easy to use and navigate for clients. > > **Cons**: I don't like that the clients do not have an app to use. When I am out on the road or not at my desk, l want to be able to log in to an app and manage my account - not have to log in through the phone browser. > > Pretty good so far. We will continue to use it. ----- ### "Metrobi gives better service at a cheaper price\!" — 5.0/5 > **Kevin** | *30 June 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Metrobi provides an excellent and responsive delivery service that saves me 40% or more compared to UPS or Fedex. Our clients receive their packages faster, and I can find drivers whenever I need them. Metrobi has transformed how we distribute our packages across the state\! > > **Cons**: It does require more time to create Metrobi routes than to just print delivery stickers for UPS. It is worth the time invested though, and I get faster every week. I would appreciate some additional controls to manually assign preferred drivers between my routes and to know the size of their delivery vehicles. > > We have had a stellar experience with Metrobi. Our clients are happy and my business saves money. Metrobi has transformed how we distribute our packages across the state\! ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/183910/metrobi-delivery-planning-software?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/183910/metrobi-delivery-planning-software) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data