17 years helping British businesses
choose better software

What is MYOB Business?

MYOB Business is the fast and easy way to manage your cashflow and ATO compliance requirements. Includes time saving features that automates everyday tasks, giving you great insights and making compliance easy. Manage your business anywhere on your laptop or mobile. Keep your data safe and secure in the cloud. Get real-time cashflow, invoicing and payments. Try free for 30 days today.

Who Uses MYOB Business?

The MYOB Business range is designed for businesses from sole traders, to growing operations and even established companies of up to 19 employees in Australia and New Zealand.

MYOB Business Software - Create Invoice
MYOB Business Software - Dashboard
MYOB Business Software - GST Report
MYOB Business Software - In Tray
MYOB Business Software - Pay run

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Reviews of MYOB Business

Average score

Overall
3.9
Ease of Use
3.7
Customer Service
3.3
Features
3.7
Value for Money
3.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Joe
Joe
DevOps Engineer in New Zealand
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Manual System Converted into Digital

4.0 4 years ago

Comments: MYOB has changed the way we work, simplifies book keeping to take away so much pain

Pros:

- Easy to signup and simple setup to get things started - Pricing - Special offer for new start ups - Invoice reminders - Invoice templates look very professional - Invoice shows when customer / vendor have viewed (SUPER HELPFUL) - Intray for emailing receipts and tracking

Cons:

- Not being able to invoice in multiple currencies, have to workarond this by invoicing in the charable foreign currency then after payment is recieved adjusting the template to the local amount that is received.

Andrew
Business Development office in Australia
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

If you know accounts, MYOB Business is for you

4.0 12 months ago

Comments: MYOB Business was generally good and could not be faulted. It does what it claims to do and does it well.

Pros:

Very in-depth, detailed and robust application and accounting platform for seasoned Accounts Officers, Bookkeepers and Accountants.

Cons:

MYOB Business was challenging to learn and become familiar with for those not used to large digital financial applications. Some training was required.

MYOB Response

11 months ago

Hey Andrew! Thank you for taking the time to share your experience. We're glad to hear that you have been unable to fault MYOB Business! Cheers, Mike.

Linda
BAS Agent in Australia
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Daily Bookkeeping

3.0 last year

Comments: On the website version I am completely frustrated. Why is it that I can not open in the app version when the file has been shared with me via the website version??

Pros:

Bank Feeds, Date Lock, Balance Sheet, GST Report

Cons:

Lack of functionality on website, can't use the find transaction feature.

MYOB Response

last year

Hey Linda! Thank you for taking the time to share your thoughts, we really appreciate it! Regarding the Find Transaction feature, this link here has further information and instructions on how to use it: https://help.myob.com/wiki/display/myob/Finding+transactions If you're continuing to experience an issue, don't hesitate to reach out to us on any of our social channels or Community Forum - I'll make sure we get to the bottom of it for you. Cheers, Amanda.

Jodi
Operations manager in Australia
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great accounting software

4.0 3 months ago

Comments: Good accounting software. Easy for multiple staff to use.
Easy to add new staff members

Pros:

Easy to use. Straightforward Online or app

Cons:

Payroll could be easier to make changes

Micheal
Marketing Director in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

MYOB Business Is a Highly Reliable Accounting Solution

5.0 8 months ago

Pros:

This accounting software has been so reliable. MYOB Business works so well for us. MYOB Business is easy to use.

Cons:

No cons about MYOB Business. MYOB Business is brilliant.

MYOB Response

8 months ago

Hey Micheal! We're really glad to hear MYOB Business is working well for you. Thank you for taking the time to share your thoughts. Cheers, Amanda.

Valentina
Marketing Manager in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

MYOB Business Is a Sensational Accounting Solution

5.0 8 months ago

Pros:

This accounting solution has been working so well for use due to its effective features. MYOB Business has been highly reliable and easy to use.

Cons:

I do not have cons for MYOB Business. MYOB Business works so well.

MYOB Response

8 months ago

Hey Valentina! Thank you for taking the time to share your thoughts! We're glad to hear it's been an easy experience using MYOB Business.

Tanveer
Human Resource Manager in US
Education Management, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

An Accounting Solution that Is Accurate to Use

5.0 7 months ago

Pros:

MYOB Business is a sensational and accurate accounting solution. I love the simplicity of MYOB Business.

Cons:

I do not dislike MYOB Business at all. MYOB Business is so brilliant.

Mbiuki
Procurement Officer in US
Transportation/Trucking/Railroad, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

MYOB Business has Incredible Accouting Features

5.0 7 months ago

Pros:

The features of this accounting system are incredible. MYOB Business is so amazing.

Cons:

MYOB Business has brilliant features. No issues about MYOB Business.

Adam
Director in Australia
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great for payroll

5.0 6 months ago

Pros:

We use MYOB for our payroll and it is very simple and functional software

Cons:

I don’t have a con for this software as we are very happy with it

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great invoicing software

4.0 last year

Pros:

MYOB is the solution for managing the companies taxes and invoices in Australia.

Cons:

I would love to have it in more languages

Chris
Managing Director in New Zealand
Construction, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Okay product with limited face to face support

3.0 last year

Comments: Very average.

Pros:

The software is relatively easy to use.

Cons:

It’s hard to get face to face support. Even when I’ve requested it I’ve received an email!! That’s not the support I appreciate. Every response is an email with a link to a webpage. This doesn't always help.

Jennifer
Operations in Australia
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Ok platform at the time however went with Xero

3.0 2 years ago

Pros:

I needed the ability to access accounting transactions online.

Cons:

What I liked least about MYOB business is that is was very limited therefore went with Xero.

Joshua
Administration in Australia
Mental Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great software for small business

4.0 2 years ago

Pros:

User experience is great and is easy to use for beginners. As the product has been around for some time, the forums are helpful for common issues and troubleshooting. From my experience the online support chat is helpful when needed. The myob capture app is great for recording receipts and invoices on the go for allocation later on desktop.

Cons:

Recurring invoices are a great feature, however for my purposes, I would prefer a create from template feature for recurring contacts. Would prefer to have final say/approval over invoice reminders so the template can be customised to the circumstances. Some basic filtering and sorting features could be added for betting tracking of transactions, invoices, etc.

George
Director in Australia
Computer Software, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Solid and very complete offering

5.0 2 years ago

Pros:

I like that you can make big changes easily and that it is guided by the software. They definitely know what they are doing.

Cons:

Nothing to report here thankfully.

adam
Director in Australia
Apparel & Fashion, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

not to bad...quit easy to use.

3.0 4 years ago

Comments: Customer service can be slow to respond. That said when you do get onto them they do know how to assist.

Pros:

Simple and easy to use. A good range of add on products.

Cons:

No real ability to grow with your business. Its really only suitable SME

Daniel
Surveyor in Australia
Civil Engineering, Self Employed
Used the Software for: 2+ years
Reviewer Source

Get your act together

2.0 4 years ago

Comments: works well when it does, is terrible when it doesn't with zero customer support!

Pros:

Easy to use. If you have a computer, you can access everything

Cons:

Glitch with reconciliation. You have to go back to the dashboard if you want to reconcile a different account (each time) have been trying to setup bank feeds for credit card for years. Have been unable to update credit card details or pay the bill for the product for 2 months. Very annoying to log into, nearly every time you have to log in two or three times before you actually log in. If you like waiting on the phone to talk to someone, only for the call to time out after 40mins or get put through to some white noise, again and again this is the company for you.

Jan
Owner in New Zealand
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

The Updated Version is Catastrophic for a very small business

1.0 3 years ago

Comments: you wait for hours to receive help then get cut off as the wait time is so long

Pros:

Not much, the old version worked perfectly, we were given an ultimatum

Cons:

Undeposited funds should not be automatic, you cannot delete

Lee
Chief Financial Officer
Construction, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

The software is good for a small entity but once you grow and need more detail it becomes a handbrake on information.

3.0 8 years ago

Comments: For a small firm with limited reporting requirements it is okay but for any jobs with Work Breakdown Structure requirements it comes up short and becomes a limiter for the company. I get very frustrated with the after sales support system. It is not customer focused and leaves you wondering why you pay for it.

Pros:

Good basic internal controls so novice bookkeepers can run day to day. Easy to install and set up. Reasonably cheap for what you get. Handles GST well.

Cons:

Not the best for Job costings. Payroll system ordinary serious reporting drawbacks as far as information flow to the General Ledger. Tends to freeze in reporting production which can lock out users. Support service is very poor, you get the feeling the staff could care less in resolving issues. Interactive screen supports not used you have to send a file and wait for a response. Wait time on the phone for support is very bad.

Joanne
CEO in Australia
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

MYOB - easy to use, does what you need

5.0 4 years ago

Comments: Offers features that I need to do to manage the Company Financials. Support has been great and responsive.

Pros:

MYOB is intuitive for the user to use, easy to use, simple to setup, has all the features you need to manage the Company finances. Also when regulation changes it quickly incorporates those changes and explains easily how to use the feature.

Cons:

MYOB can get quite slow around EOFY - needs more grunt put in place around these times for cloud hosting. There is no live chat within the application for support.

Karen
accounting consultant in Australia
Accounting, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Sold a dummy!

3.0 6 years ago

Comments: I have been a business user of MYOB for other companies using bigger MYOB packages for over a decade and find it fairly good although it has serious bugs which are reported by the truckload by all the accountants I know and they are NEVER fixed even after a decade. Like how the excel file download makes all the numbers text and the "manual calculation" field is auto set meaning you have to reformat each and every download twice (format numbers and turn on auto calc) to use the spreadsheet to add up. Designed and run by non accountants

Pros:

Nothing. completely useless. Doesn't comply with ATO requirements unless you have no employees and what business has no employees? Misleading advertising and advice.

Cons:

I am a small business with single employee. Noting that one touch payroll was becoming mandatory next year I decided to put my accounts on a basic package to comply. I rang up and they sold me MYOB essentials telling me it would fully comply. After upteem dozen attempts to create a single employee which failed I ring up and they tell me well actually this entry level despite having all the menu structures and appearing online to do payroll does not do payroll at ALL and I need to pay almost double. I found the set up very very nonintuitive in its coaching. You start one entry set up the field, then it takes you away to a whole different menu you need to complete and then doesn't take you back to where you were. There are heaps of bugs and going online you see everyone else having the same problem.

Beverly
clinic owner in Canada
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

MYOB software

4.0 3 years ago

Pros:

Process was easy to set up, had some good features that were used frequently

Cons:

Needed more features added to make good use of the accounting,invoices were limited

Marcus  Maciej
Marcus Maciej
Art Director in Australia
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

The interface is ok but the customer service is terrible

3.0 7 years ago

Pros:

I liked the layout of the software. It is generally easy to use. The colour palette and general design is quite pleasing to the eye.

Cons:

It's quite expensive for a small business and of course they hide a lot of information before you purchase. At per month I could not enter more than 5 expenses per month! Ridiculous! Had to upgrade! Cancelling you account is very difficult and they will try and screw you out of every last cent. I will never ever use this company or software again. SO ANGRY at the account closing process. They might have stolen but it has cost them a customer and I will tell everybody I meet to avoid that software and company like the plague!

Arslan
Head Manager in US
Verified LinkedIn User
Banking
Used the Software for: 1+ year
Reviewer Source

The Software helps me to evolve in my career my much .

5.0 7 years ago

Comments: The benefits are countless. I am really happy and exceptionally relaxed with using this software. By far, its the most reliable and efficient software that I have encountered.

Pros:

The systematic features really helps to sort out the accounting issues. I am always leading the task upto the standards and mostly efficiently only using this specialized software.

Cons:

The complications of finding a specific set of files is really hectic. I have to go through the whole bunch of files and reenters the balance whenever I have to made some ammendments.

Jason
Director in Australia
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Ongoing extortion, third world support, buggy and terrible reporting

1.0 5 years ago

Comments: A can't imagine a business could do worse than this product, go elsewhere and save yourself the hassle.

Pros:

It didn't fail on install... that's about it!

Cons:

I paid for the full version of the software and not even 12 months in they are forcing me to pay for a subscription service as well! Having disabled single touch payroll for offline users they have made the software obsolete. Support is terrible and slow, you'll quickly get sick of the on hold music. Doesn't matter once you've identified yourself as soon as you're transferred you'll have to do it again. And the reporting is a waste of time (and paper), you can't even print a list of employees with their birthdays!

Sarah
Sarah
Law Clerk in Australia
Verified LinkedIn User
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great reconciliation and payment software

5.0 6 years ago

Comments: MYOB is used for all office payments, cheques, reconciliation and staff wages. Creates a one stop shop for all things payment related!

Pros:

Easy to use interface with quick access to each area of the program.

Cons:

Program can be expensive and costs per computer