---
description: Discover the benefits and disadvantages of Ambit AI.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ambit AI Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Ambit AI](/software/183272/ambit-ai)

# Ambit AI

Canonical: https://www.capterra.co.uk/software/183272/ambit-ai

> Ambit delivers customer service at scale through automated conversations that customers love.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Ambit AI?

Leading brands in retail, financial services and utilities use Ambit Digital Employees to turn customer service into customer satisfaction.

## About the vendor

- **Company**: Ambit
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$3,500.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Available on request
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Chatbot
- Customer History
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Personalisation
- Reporting & Statistics
- Reporting/Analytics
- Speech Recognition
- Third-Party Integrations

## Integrations (18 total)

- AWS CloudFormation
- Apigee Edge
- Copper
- Google Analytics 360
- HubSpot Content Hub
- Instagram
- Jenkins
- Jira
- LinkedIn for Business
- Microsoft Azure
- OneDrive
- ServiceNow
- Shopify
- Slack
- Twilio

... and 3 more integrations

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software)
- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4076 reviews)
2. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1758 reviews)
3. [Tidio](https://www.capterra.co.uk/software/144040/tidio-chat) — 4.7/5 (590 reviews)
4. [Brand Embassy](https://www.capterra.co.uk/software/143200/brand-embassy) — 5.0/5 (1 reviews)
5. [LiveChat](https://www.capterra.co.uk/software/62194/livechat) — 4.6/5 (1719 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/183272/ambit-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/183272/Ambit-AI/> |
| en-AE | <https://www.capterra.ae/software/183272/ambit-ai> |
| en-AU | <https://www.capterra.com.au/software/183272/ambit-ai> |
| en-CA | <https://www.capterra.ca/software/183272/ambit-ai> |
| en-GB | <https://www.capterra.co.uk/software/183272/ambit-ai> |
| en-IE | <https://www.capterra.ie/software/183272/ambit-ai> |
| en-IL | <https://www.capterra.co.il/software/183272/ambit-ai> |
| en-IN | <https://www.capterra.in/software/183272/ambit-ai> |
| en-NZ | <https://www.capterra.co.nz/software/183272/ambit-ai> |
| en-SG | <https://www.capterra.com.sg/software/183272/ambit-ai> |
| en-ZA | <https://www.capterra.co.za/software/183272/ambit-ai> |

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