Square Appointments

Square Appointments

by Square

Who Uses Square Appointments?

Designed for salons, barber shops, wellness providers, and other service professionals with online appointment scheduling, location management, and more.

What Is Square Appointments?

Running a business is hard enough, especially if you're juggling multiple tools to do different things. Square Appointments is a one-stop-shop solution that helps you save time and stay organized because it's customized for businesses who run on appointments. It's an integrated POS that comes with online scheduling and payment processing so that you can run your whole business from one place. Square Appointments is now free for individuals, and really affordable for teams.

Square Appointments Details

Square

https://squareup.com

Square Appointments Pricing Overview

Square Appointments has a free version and offers a free trial. Square Appointments paid version starts at US$50.00/month.

Starting Price

US$50.00/month

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Square Appointments Features

Appointment Scheduling Software
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Appointment Reminders
Appointment Scheduling
Client Profiles
Email Marketing
Employee Management
Inventory Management
Loyalty Program
Payroll Management
Point of Sale (POS)
Wait List Management
Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes
Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Treatment Packages

Vendor has not completed this information.

Attendance Tracking
Certification Tracking
Exercise Library
Fitness Assessments
Fitness Plan
Nutrition Program
Payment Processing
eCommerce
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Client Management
Commission Management
Inventory Management
Mobile Grooming
Point of Sale (POS)
Recurring Appointments
Services List
Staff Management
Booth Rental Management
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Real-time Scheduling
Resource Scheduling
Room Booking Management
Appointment Management
Client Management
Employee Scheduling
Inventory Management
Loyalty Program
Payroll & Commissions
Point of Sale (POS)

Square Appointments Reviews for UK Users

Showing 5 of 119 reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.4/5
Features
4.2/5
Value for Money
4.3/5
Taylor W.
Makeup artist
Cosmetics, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/04/2020

"Favorite booking app"

Comments: Overall it’s my favorite booking app. It has everything in one without a monthly charge.

Pros: This is my favorite booking app. It has everything in one. Clients can book appointments and pay for service.

Cons: The only thing I don’t like about it is that I can add photos to appointments for category purposes. But clients can’t see the photos when booking. It would be nice to be able to put a photo next to the service on booking page

  • Reviewer Source 
  • Reviewed on 05/04/2020
Lucille G.
Event Director
Events Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 31/10/2019

"Easy All-In-One System"

Comments: I would highly recommend Square Appointments for a simple system that is elegant and user-friendly.

Pros: Square Appointments is great because it alleviates one less account you need. It handles merchant processing, product inventory, client records, appointment deposits and more.

Cons: I don't like the look/functionality of the embedded scheduling widget. It doesn't blend well with most websites and is very noticeably a square application. (Which I suppose is great/strong branding on their part)

  • Reviewer Source 
  • Reviewed on 31/10/2019
Ren Z.
Owner
Retail, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    2/5
  • Customer Support
    3/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 10/11/2016

"Promising but very limited"

Comments: Limited feature set for the price compared to cheaper more feature-rich alternatives available on the market. It's year 2016, and makers of this software still haven't implemented a simple feature like service name showing in the booked time slot when staff view the calendar. Unless you're using their iPad app their web calendar interface is horrible. Worst of all, this system is so primitive that it forces customers to enter full name, phone, and email address EVERY SINGLE TIME to book an appointment. The only reason we switched to Square Appointments in the first place was to prevent no-shows by activating "Hold Card for No-Show Protection". This feature is half-baked because there's no way to save card info for future bookings. As of November 2016 no improvements have been made to mitigate that despite their tech staff promising to fix it when we first signed up with them in May 2016. I have sent them tons of usability improving ideas but only a few were addressed. We're on the verge of canceling our account with them because our clients constantly complain about what I described above, but worst of all we've noticed major decline in booking conversions from even our current clients, let alone newcomers. It holds promise, it is just not ready for prime time.

Pros: It has a dedicated iPad app.

Cons: Customer has to fill out his name, email, phone and credit card every single time appointment is booked. That's annoying and enough to steer even the most loyal customers away.

  • Reviewer Source 
  • Reviewed on 10/11/2016
Daja H.
Business owner
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 02/04/2020

"Square is perfect for small businesses! "

Comments: I love that I can integrate my google calendar with square. It’s amazing to have your days in one place! Square sends out reminders and confirmations which is amazing. My clients like the text message option. It goes right to their phone and all they have to do is look in their messages to check, no logins and passwords to worry about for them.

Pros: I love that I can complete transactions and book the same client all in one place! I’m a one man show so this makes life easy and helps me retain business!

Cons: I don’t have many complaints with square appointments. It’s worked well with keeping my schedule intact.

  • Reviewer Source 
  • Reviewed on 02/04/2020
Jennifer W.
Private Practice Therapist
Mental Health Care, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    2/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/10/2019

"So Easy To Use, Business Generating "

Comments: Square Appointments has been fantastic for driving business to my private practice, as many people do not want to make a call or send an email to get started in therapy, but would prefer to just book an appointment. Also, it saves me time and energy with scheduling clients because we do not have to go back and forth discussing availability - they can just look at the calendar through the booking widget and book their own appointment.

Pros: I love that it enables my clients to easily make appointments online and sends them automated reminders, that I don't have to be involved in sending.

Cons: If you encounter a problem it can be very difficult to find the contact number for customer service through the square site.

  • Reviewer Source 
  • Reviewed on 25/10/2019