--- description: Discover the benefits and disadvantages of Email Meter Enterprise. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Email Meter Enterprise Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Marketing Analytics Software](/directory/31018/marketing-analytics/software) > [Email Meter Enterprise](/software/182763/email-meter-enterprise) # Email Meter Enterprise Canonical: https://www.capterra.co.uk/software/182763/email-meter-enterprise Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/182763/email-meter-enterprise?page=2) > Email analytics platform that makes it easy to track and analyze email response times, SLAs, team's email productivity and more. > > Verdict: Rated **4.8/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Email Meter Enterprise? All organizations using Google Workspace or Microsoft 365 interested that will benefit from tracking and analyzing email response times, SLAs, email activity and overall team's email productivity. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 20 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Email Meter - **Location**: Exton, US - **Founded**: 2011 ## Commercial Context - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Access Controls/Permissions - Account Alerts - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Customisable Reports - Dashboard - Data Connectors - Data Visualisation - Email Tracking - Employee Activity Monitoring - Onboarding - Performance Metrics - Predictive Analytics - Productivity Analysis - Real-Time Monitoring - Reporting & Statistics - Reporting/Analytics - Search/Filter - Shared Inboxes - Third-Party Integrations - Time Series Analysis - Trend Analysis - Visual Analytics ## Integrations (7 total) - Google Cloud BigQuery - Google Data Studio - Google Workspace - Looker - Microsoft Power BI - Slack - Tableau ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Marketing Analytics Software](https://www.capterra.co.uk/directory/31018/marketing-analytics/software) ## Related Categories - [Marketing Analytics Software](https://www.capterra.co.uk/directory/31018/marketing-analytics/software) - [Customer Success Software](https://www.capterra.co.uk/directory/30961/customer-success/software) - [Sales Tracking Software](https://www.capterra.co.uk/directory/32744/sales-tracking/software) - [HR Analytics Software](https://www.capterra.co.uk/directory/31064/hr-analytics/software) - [Sales Performance Management Software](https://www.capterra.co.uk/directory/33455/sales-performance-management/software) ## Alternatives 1. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [ActivTrak](https://www.capterra.co.uk/software/135366/activtrak) — 4.5/5 (577 reviews) 3. [Mailchimp](https://www.capterra.co.uk/software/110228/mailchimp) — 4.5/5 (17572 reviews) 4. [Brevo](https://www.capterra.co.uk/software/132996/brevo) — 4.6/5 (3408 reviews) 5. [ActiveCampaign](https://www.capterra.co.uk/software/79367/activecampaign) — 4.6/5 (2561 reviews) ## Reviews ### "Great Idea for Certain Businesses" — 4.0/5 > **Bryce** | *13 December 2024* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: The user interface was strong, and the customer support was prompt. > > **Cons**: My team simply didn't find much use for it after a while. > > Pleasant and useful but mildly redundant ----- ### "Get useful data, easily" — 5.0/5 > **Natalia** | *12 August 2020* | Philanthropy | Recommendation rating: 10.0/10 > > **Pros**: What I liked best as the admin was being able to see my whole team's data side by side to see amount of emails for each person. The team and individuals had specific goals and the Email Meter data provided the metric. For example, we wanted to reduce internal email as a team and so we looked internal vs. external emails to understand how we were doing. Individuals had goals for increasing responsiveness, so we looked at and reply rates to see how quickly we were responding to clients. We were also able to see who each person was emailing the most to understand which clients we were interacting with more. > > **Cons**: The paid version has more features than the free version. I think in the free version we could only get a few months history. We switched to the paid version to get more features, which included having access to the full history. > > My overall experience was great. When I had a question, the team was responsive, informative, and timely. The data was useful and allowed us to understand our email and business practices on a team and individual level. ----- ### "Good tool\!" — 4.0/5 > **Daniela** | *31 August 2021* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: How easy it is to ready data. It's very approachable and not intimidating at all. It's very easy to read and captivating. > > **Cons**: The advanced filters: they are critical for us and unfortunately the workaround for saving this isn't good enough for us. I am looking forward to seeing an improvement in that sense\! > > It's been very good overall, especially every time I have contacted the CS team. Everyone is very open to feedback and it's good to feel heard. ----- ### "Simple solution to monitor email activity" — 5.0/5 > **Chandler** | *10 August 2020* | Real Estate | Recommendation rating: 6.0/10 > > **Pros**: After installing, I turned it on and easily began monitoring and producing reports on email activity without any complication. > > **Cons**: I may be living in dreamland, but I wish I could monitor every user in my system for the same price. I also have delegated access of one inbox to many people. I wish I could idenitfy who was sending the emails out of the delegated account without additional fees. ----- ### "I'm so glad I found Emial Meter\!" — 5.0/5 > **Brian** | *31 August 2021* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Email Meter is a saving grace\! It helps us track our Average Response Time and is truly helpful with managing the amount of emails we are sending and receiving. When it "feels" like we are getting more emails than usual, we now have the stats to back it up and to make sure our resources are going to the right places. It was fairly easy to set up and I love the fact that you can have "off hours" and you can filter out specific email addresses or subject lines from your reports if you wish. > > **Cons**: Setting up some of the filters took some time and concentration, but I was able to be successful with the help articles on the website. > > With Email Meter, we are able to have trackable KPIs for key team members and set realistic expectations for our team. It helps us stay on track and have better than average response time for those in our industry, of our business size and about of emails. Everyone I've interacted with on the Email Meter team has been a dream to work with and very helpful. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/182763/email-meter-enterprise?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/182763/email-meter-enterprise) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data