---
description: Discover the benefits and disadvantages of Venmo.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Venmo Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [Venmo](/software/182159/venmo-)

# Venmo

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> Mobile-based social commerce platform that enables users to carry out money transmission across all types of purchases.
> 
> Verdict: Rated **4.7/5** by 9281 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Venmo?

Ideal for small to medium-sized enterprises, it is a mobile platform that helps users to carry out money transmissions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 9281 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: PayPal
- **Location**: San Jose, US
- **Founded**: 1998

## Commercial Context

- **Pricing model**:  (Free version available)
- **Pricing Details**: Contact Venmo for detailed pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- ACH Payment Processing
- Debit/Credit Card Processing
- In-Person Payments
- Mobile Payments
- Multiple Payment Options
- Reporting/Analytics

## Integrations (4 total)

- Cash App
- Meta for Business
- PayPal
- PayPal Enterprise Payments

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Payment Processing Software](https://www.capterra.co.uk/directory/30232/payment-processing/software)

## Related Categories

- [Payment Processing Software](https://www.capterra.co.uk/directory/30232/payment-processing/software)
- [POS Systems](https://www.capterra.co.uk/directory/20052/point-of-sale/software)

## Alternatives

1. [Stripe](https://www.capterra.co.uk/software/123889/stripe) — 4.6/5 (3337 reviews)
2. [PayPal](https://www.capterra.co.uk/software/179251/paypal) — 4.6/5 (26408 reviews)
3. [Square Payments](https://www.capterra.co.uk/software/170278/square-payments-processing) — 4.7/5 (2686 reviews)
4. [Square Point of Sale](https://www.capterra.co.uk/software/154907/square-point-of-sale) — 4.6/5 (3030 reviews)
5. [Afterpay](https://www.capterra.co.uk/software/1012480/afterpay) — 4.6/5 (306 reviews)

## Reviews

### "The easiest way to split bills and pay friends" — 5.0/5

> **Verified Reviewer** | *21 April 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: I love how almost everyone already has venmo so it makes splitting a dinner bill or paying for my share of the groceries super simple. The qr code feature is also really handy when you are meeting someone for the first time like at a flea market because you dont have to type in a long username and risk sending money to the wrong person. It just works fast and everyone knows how to use it.
> 
> **Cons**: The worst thing for me is the privacy settings being public by default which is kind of weird for a financial app. I dont really need all my friends seeing what I am buying or who I am paying.
> 
> My experience has been mostly good for casual stuff. I use it all the time for small transfers and its been really reliable for that. I even started using a business profile for some side gig work and it was pretty easy to set up although the fees are a little higher than I expected. Its basically replaced cash for me when it comes to paying back friends. As long as you remember to set your account to private it is a great app to have on your phone.

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### "Use Venmo with confidence" — 5.0/5

> **Melissa** | *21 April 2026* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Most of my friends and family like using Venmo.  I have clients who prefer it over PayPal so I use it with them.
> 
> **Cons**: I have nothing that I dislike about Venmo.  It works well for me and my family, friends, and clients.
> 
> Venmo has consistently been a fast and easy way to exchange money, share funds, and communicate with friends, family, and clients.

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### "Great asset for parents of college students." — 5.0/5

> **Verified Reviewer** | *31 March 2026* | Farming | Recommendation rating: 10.0/10
> 
> **Pros**: I started using Venmo to send my college student kids money. I sent my daughter a card in the mail with cash one time and it was stolen. Venmo solved this problem and it was very easy to use and made it easy to send them money when they needed it.
> 
> **Cons**: I do worry when I'm sending $ that it is going to the correct place. I have never had an issue though.
> 
> It has been great. I can buy items on Market place, pay my hairstylist, and send $ to my adult children for their birthdays etc.

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### "There's no competent support at Venmo" — 1.0/5

> **Robin** | *4 September 2025* | Accounting | Recommendation rating: 0.0/10
> 
> **Pros**: I used to like the ability to send and receive money, but it's not worth it after what we experienced.
> 
> **Cons**: Support.  They have the worst support I have ever experienced.  The chat support in the app and on the website instructs you to click on options that are not there.  Chat support was minimal and not helpful.  Telephone support was equally terrible.  In addition to long wait times, my son was instructed to supply Venmo with a picture of a government ID and then him holding the ID.  He was then told that he was not looking at them (which he was looking at the camera) and then was told he would need another ID.  He is 18.  He has a drivers' license.  He asked what other ID do they expect him to have?  They had no answer for him.  He was told his case was being moved to a supervisor and then he suspended his account (which is ridiculous since the entire reason for support was that his phone number changed and he hasn't been able to access his account).  It is deeply frustrating as to the level of incompetence, especially since there is money in his venmo account that he cannot access.
> 
> Horrific.  The support is terrible for a company in this day and age.  Both outdated support options on the App and the website and then horrific support through their customer support phone line.  Horrible Horrible Horrible

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### "Great and easy to use\!" — 5.0/5

> **Savannah** | *17 March 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: This is a great way to send payments hassle free\! It even has the option to turn on a service to protect your funds. So easy to use\!
> 
> **Cons**: It does take 1-3 business days to retrieve your funds from your account without a fee. However, it normally appears the next business for me.
> 
> I love using Venmo\! It is a great option when it comes to mobile payments. So user friendly and lots of options available on the app.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/182159/venmo-)

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