---
description: Discover the benefits and disadvantages of Direct Claim Solution.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Direct Claim Solution Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Claims Processing Software](/directory/30029/claims-processing/software) > [Direct Claim Solution](/software/182038/direct-claim-solution)

# Direct Claim Solution

Canonical: https://www.capterra.co.uk/software/182038/direct-claim-solution

> Claims management software for Captives, RRG's, Self-Insured Organizations and Risk Pools.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Direct Claim Solution?

Captive Insurance Companies, Captive Mangers, Risk Pools, Risk Retention Groups, Transit Authorities, Municipalities, Defense Firms, TPA's and Self-Insureds in any Industry.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Innovative Computer Systems
- **Location**: Troy, US
- **Founded**: 1998

## Commercial Context

- **Starting Price**: US$1,700.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact Innovative Computer Systems for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Alerts/Notifications
- Claims Tracking
- Compliance Management
- Customer Management
- Electronic Claims
- Internal Controls Management
- Mobile Access
- Reporting & Statistics
- Risk Analysis
- Risk Assessment

## Integrations (1 total)

- User.com

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Claims Processing Software](https://www.capterra.co.uk/directory/30029/claims-processing/software)

## Related Categories

- [Claims Processing Software](https://www.capterra.co.uk/directory/30029/claims-processing/software)
- [Risk Management Software](https://www.capterra.co.uk/directory/30665/risk-management/software)

## Alternatives

1. [Pirani](https://www.capterra.co.uk/software/196959/pirani) — 4.5/5 (203 reviews)
2. [MasterControl Quality Excellence](https://www.capterra.co.uk/software/148577/mastercontrol) — 4.5/5 (526 reviews)
3. [A1 Tracker](https://www.capterra.co.uk/software/166909/a1-tracker) — 4.9/5 (79 reviews)
4. [SMS360](https://www.capterra.co.uk/software/1055281/sms360) — 4.8/5 (6 reviews)
5. [Esker](https://www.capterra.co.uk/software/121233/esker-accounts-payable) — 4.6/5 (38 reviews)

## Reviews

### "Best Software Decision\!" — 5.0/5

> **Kurt** | *18 January 2019* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: DCS software is so easy to use and train yet it also provides us with all the reporting metrics and analytics we could ever need. The team at DCS has invested their time and attention to understand our business so we can get the most from the application. Their dedication and innovation have been a credible factor in our successful deployment of DCS. Solid product and a rock solid organization delivered as promised, on time and on budget.
> 
> **Cons**: There has literally not been a single drawback or disappointment with DCS.
> 
> DCS has become our solution for managing our new extended warranty product. The DCS platform holds the sold contracts, is the solution for adjusting and managing claims, tracks and reports our Captive accounting and provides the ability to extract dozens of data points for analysis and reporting.

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### "Efficient and Functional" — 5.0/5

> **Shua** | *10 January 2019* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: One of the things I like about DCS is the option to customize the program to fit my business. I was able to personalize some of the features that I need (such as reports), to help me run a more efficient business. DCS also stores a ton of information which makes for quick and easy queries. What I like most about DCS is its flexibility. I have the ability to change and add vendors/entity to my existing set up, if I choose to expand my business.
> 
> **Cons**: My least favorite thing about DCS is that, although it’s pretty easy to navigate, it’s not the most user-friendly. But I think it’s more of the user (me) than the program.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/182038/direct-claim-solution)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/182038/Direct-Claim-Solution/> |
| en-AE | <https://www.capterra.ae/software/182038/direct-claim-solution> |
| en-AU | <https://www.capterra.com.au/software/182038/direct-claim-solution> |
| en-CA | <https://www.capterra.ca/software/182038/direct-claim-solution> |
| en-GB | <https://www.capterra.co.uk/software/182038/direct-claim-solution> |
| en-IE | <https://www.capterra.ie/software/182038/direct-claim-solution> |
| en-IL | <https://www.capterra.co.il/software/182038/direct-claim-solution> |
| en-IN | <https://www.capterra.in/software/182038/direct-claim-solution> |
| en-NZ | <https://www.capterra.co.nz/software/182038/direct-claim-solution> |
| en-SG | <https://www.capterra.com.sg/software/182038/direct-claim-solution> |
| en-ZA | <https://www.capterra.co.za/software/182038/direct-claim-solution> |

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