Who Uses Kandji?

Kandji is created for IT teams at medium to large size businesses that run on Apple devices.

What Is Kandji?

Kandji is an MDM solution for IT teams at businesses that run on Apple. We work with Apple Business Manager to automate device deployment so new employees can use pre-configured devices right out of the box. The only MDM with a pre-built library of 150+ automations. Leverage app patching, compliance templates, and the industry's first macOS agent that auto-remediates - even when devices are offline. Provision devices in minutes with 1-click configurations for Mac, iPhone, iPad, and Apple TV.

Kandji Details

Kandji

https://kandji.io

Founded 2018

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Kandji pricing overview

See pricing plans

Kandji does not have a free version but does offer a free trial. Kandji paid version starts at US$399.00/month.


Starting Price

US$399.00/month See pricing details

Pricing Details

Starts at $399/month for up to 100 devices. See kandji.io/pricing for more.

Free Version

No

Free Trial

Yes

Kandji deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Installed - Mac
  • Cloud, SaaS, Web
  • Mobile - iOS Native

Training

  • Live Online
  • Webinars
  • Documentation

Kandji Features

  • Activity Log
  • Anti Virus
  • Application Security
  • Behavioural Analytics
  • Device Management
  • Encryption
  • Signature Matching
  • Web Threat Management
  • Whitelisting/Blacklisting

View full list of Endpoint Protection Software

  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management

View full list of IT Asset Management Software

  • Access Controls/Permissions
  • Capacity Management
  • Compliance Management
  • Inventory Management
  • Issue Auditing
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Remote Access/Control

View full list of IT Management Software

  • Automatic User/Device Recognition
  • Data Management
  • Deployment Management
  • Endpoint Management
  • Inventory Management
  • Software Management
  • Synchronisation Scheduling
  • Wireless Network Support

View full list of Mobile Device Management Software

  • App Management
  • Barcode Scanning
  • Compliance Management
  • Content Management
  • Data Collection
  • Data Management
  • File Management
  • Forms Automation
  • Mobile Messaging
  • Remote Access
  • Remote Systems Monitoring

View full list of Mobility Software

  • Alerts/Notifications
  • Automatic Approval
  • Automatic Patch Deployment
  • Automatic Scans
  • Compliance Management
  • Custom Patches
  • Dashboard
  • Network Wide Management
  • Patch Prioritisation
  • Patch Testing
  • Remote Access/Control
  • Vulnerability Scanning

View full list of Patch Management Software

  • Deployment Management
  • For MSPs
  • IT Asset Management
  • Mobile Access
  • Network Monitoring
  • Patch Management
  • Real-time Alerts
  • Remediation Management

View full list of RMM Software

Kandji Alternatives

More Kandji alternatives

Kandji Reviews for UK Users

Read all reviews

Overall rating

5/5

Average score

Ease of Use 4.9
Customer Service 5
Features 4.8
Value for Money 4.9

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Chris K.
CTO
Marketing & Advertising, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/10/2020

"A perfect match for our needs"

Comments: It's been great. The sales process was efficient, and in the few instances where I've needed support, the team have been responsive and have gone out of the way to help.

Pros: As a smaller company without a dedicated IT team, Kandji makes managing our fleet of Macs simple. Transitioning from our previous MDM was straightforward and Kandji gives us the advanced features we need. I really like the in-built templates which gives you a configuration which is aligned to specific security standard, which can then be customized as desired. This allowed us to get up and running in less than a day. The software itself also feels modern - this comes across in the user experience and ease of use, especially when compared to other MDM solutions.

Cons: As a relatively new offering, there are some features I wish were present - one example would be being able to assign an application to a single device without having to create an entirely new blueprint. To thier credit the Kandji team have acknowledged this and seem really receptive to feature requests.

  • Reviewer Source 
  • Reviewed on 28/10/2020
Stephen M.
IT Operations Specialist
Financial Services, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/10/2020

"Kandji is Amazing"

Comments: 10/10 would recommend to literally anyone. Every single person that I've interacted with, from Sales, to Execs, to Engineering, and CX Support have been incredibly personable, helpful, and just plain rad people.

Pros: The UI is extremely intuitive, and is obviously very UX driven. I've been using it for well over 6 months and have yet to have an issue.

Cons: I literally have zero complaints about Kandji, but if I had to choose something, it would be nice if we could manage the handful of PC's that we have in our org (primarily a Mac shop).

  • Reviewer Source 
  • Reviewed on 27/10/2020
Pax W.
CTO
Education Management, 201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/11/2020

"Kandji Rescued Winston Prep From Our Previous MDM"

Comments: Our relationship with Kandji is great. We are excited to keep working with them into the era of Big Sur and Apple Silicon Macs!

Pros: The support is excellent, and the white-glove migration was crucial to us. We were forced to switch from another cloud-based MDM provider during the middle of a pandemic while our fleet of nearly 200 Macs was scattered about the country and no option for in-person support for our users. Kandji's clever approach kept us safely managed until the moment of migration, and 98% of the fleet switched over with no manual intervention.

Cons: There remain some management abilities we'd like to have, but generally those gaps come from gaps in the MDM protocol. Kandji is quick to embrace the latest and offer it quickly, including launch day support for macOS Big Sur.

  • Reviewer Source 
  • Reviewed on 18/11/2020
Robby B.
Director of Technology
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 27/10/2020

"My favorite MDM"

Comments: Overall I have been extremely happy with Kandji and would highly recommend them to anyone looking for a premium really solid management solution for Macs and iOS.

Pros: Kandji has taken the time to truly rewrite the underlying engine that is running their MDM and management tools, and it's easy to tell when you're using the tool. Utilizing modern development practices and cloud resources, Kandji is extremely fast at pushing out commands that you send from the dashboard, and the Mac client is fast, reliable, and helps enforce policies even when a computer is offline. Other management systems that I have used extensively have extremely flaky clients on the computer and require that you do all of the work to make scripts to "self-heal" the client. I have never had to do that with Kandji. The dashboard is really easy to use and allows you to do some incredibly powerful things with minimal training on Kandji itself.

Cons: There are a few minor features that are available in most other MDM's that aren't available in Kandji yet, but for our use cases, they haven't been a very big deal. It is something to be conscious of when looking at the solution, however. Additionally, in general, I like the "Blueprint" concept of managing devices, but there are some downsides. If we have a computer that needs one application that others don't, for instance, we have to clone the blueprint and move that one computer to a new blueprint. There's no way to apply a setting to only one computer. Then with the additional blueprints, when you want to make a change, you have one more place to remember to do it. I would love if there was a method of applying certain things based on a computer "tag" or something similar to help with one-off situations while still taking advantage of the good parts of blueprint based templates.

  • Reviewer Source 
  • Reviewed on 27/10/2020
Dennis K.
IT Team Lead
Computer Software, 501-1,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/10/2020

"Simpliest and most effecient MDM for Apple Device Management"

Comments: We needed to simplify management of Apple devices. We needed an MDM that is effective and simple and didn't require hours upon hours of training to use. Kandji delivered on all points and their support is in a league of their own. Having an MDM that is easy to administer and works as expected takes all the pressure off of wondering if our Apple devices are configured and secured. To be completely honest, the peace of mind gained from using Kandji completely negates any cons I have and makes me infinitely & joyfully patient for the improvements in those areas.

Pros: The auto-app library makes app installation very simple. Custom apps are easy to set up and deploy as you would expect. Their support team is astounding. Their knowledgableable, effective, and quick! Using blueprints to group devices and deploy apps and settings is simple and straightforward.

Cons: Kandji's method of deploying configurations and apps to devices is it's best, and unfortunately the most crippling feature. Blueprints can help organize systems but leads to some frustration when attempting to make a one-off commands. Creating views for your devices doesn't work as expected (although I'm told this is something they are working to improve). Auto-apps require installation if you only want to keep them updated (I'm also told a self-service option is in development that will resolve this).

  • Reviewer Source 
  • Reviewed on 27/10/2020