---
description: Discover the benefits and disadvantages of deepassist.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: deepassist Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Text Mining Software](/directory/30933/text-mining/software) > [deepassist](/software/181822/deep-assist)

# deepassist

Canonical: https://www.capterra.co.uk/software/181822/deep-assist

> deepassist is a strategic, industry-specific, audit-ready C-NLU AI  that enhances customer service across all communication channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses deepassist?

Utilities, Insurance, ITSM (Enterprise Service Management), Facility Management, Public Transport

## About the vendor

- **Company**: Deepsearch GmbH
- **Location**: Vienna, Austria
- **Founded**: 2010

## Commercial Context

- **Pricing model**: Usage Based
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Austria, Germany, Switzerland

## Features

- Data Extraction
- Data Import/Export
- Language Detection
- Model Training
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Process/Workflow Automation
- Reporting/Analytics
- Sentiment Analysis
- Tagging

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Text Mining Software](https://www.capterra.co.uk/directory/30933/text-mining/software)

## Related Categories

- [Text Mining Software](https://www.capterra.co.uk/directory/30933/text-mining/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software)
- [Machine Learning Software](https://www.capterra.co.uk/directory/31103/machine-learning/software)
- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4076 reviews)
2. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1758 reviews)
3. [Capacity](https://www.capterra.co.uk/software/192480/capacity) — 4.5/5 (14 reviews)
4. [Centralpoint](https://www.capterra.co.uk/software/161470/centralpoint) — 4.6/5 (9 reviews)
5. [Moveo.AI](https://www.capterra.co.uk/software/1035057/mveoai) — 5.0/5 (9 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/181822/deep-assist)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/181822/deep-assist> |
| de-AT | <https://www.capterra.at/software/181822/deep-assist> |
| de-CH | <https://www.capterra.ch/software/181822/deep-assist> |
| en | <https://www.capterra.com/p/181822/DEEP-assist/> |
| en-AE | <https://www.capterra.ae/software/181822/deep-assist> |
| en-AU | <https://www.capterra.com.au/software/181822/deep-assist> |
| en-CA | <https://www.capterra.ca/software/181822/deep-assist> |
| en-GB | <https://www.capterra.co.uk/software/181822/deep-assist> |
| en-IE | <https://www.capterra.ie/software/181822/deep-assist> |
| en-IL | <https://www.capterra.co.il/software/181822/deep-assist> |
| en-IN | <https://www.capterra.in/software/181822/deep-assist> |
| en-NZ | <https://www.capterra.co.nz/software/181822/deep-assist> |
| en-SG | <https://www.capterra.com.sg/software/181822/deep-assist> |
| en-ZA | <https://www.capterra.co.za/software/181822/deep-assist> |

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