Mallcomm

by Mallcomm

Who Uses Mallcomm?

Shopping centres/retail destinations of all sizes. Mallcomm is fully customisable, therefore, we can answer the needs of different types of schemes, whether you have 5 or 500 retailers.

What Is Mallcomm?

Mallcomm transforms the users' experience of the space, creates loyalty by connecting people to places whilst delivering efficient operations, significant budget savings and valuable insights. The platform has been implemented in over 360 destinations in 22 countries and is actively used by more than 300,000 users globally. Amongst its clients are Unibail-Rodamco-Westfield, Savills, Brookfield Retail Properties, Mall of America, King's Cross, Hammerson, British Land, Klepierre and many more.

Mallcomm Details

Mallcomm

https://www.mallcommapp.com/

Founded 2000

Play

Mallcomm pricing overview

Mallcomm does not have a free version but does offer a free trial.

Starting Price

Not provided by vendor

Free Version

Free Trial

Yes

Mallcomm deployment and support

Support

Email/Help Desk
Phone Support

Deployment

Cloud, SaaS, Web-based
Mac (Desktop)
Windows (Desktop)
Android (Mobile)
iPhone (Mobile)
iPad (Mobile)

Training

In Person
Live Online
Webinars
Documentation

Mallcomm Features

Commercial Property Management Software

API
Accounting
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Audit Trail
Billing & Invoicing
Brand Management
CRM
Calendar Management
Cash Flow Analysis
Client Portal
Contact Database
Contact Management
Contract/License Management
Critical Date Alerts
Customisable Branding
Customisable Reports
Data Visualisation
Deal Management
Document Management
Document Storage
Email Alerts
Expense Tracking
Financial Analysis
For Appraisers
For Brokers
For Investors & Traders
For Property Managers
Forecasting
Lead Management
Maintenance Scheduling
Portfolio Management
Project Management
Real Time Analytics
Real Time Data
Real Time Notifications
Reminders
Reporting & Statistics
Self Service Portal
Strategic Planning
Summary Reports
Task Management
Third Party Integrations
User Management
Vendor Management
Visual Analytics
Work Order Management
Workflow Management

View full list of Commercial Property Management Software

Community Software

@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Calendar Management
Chat/Messaging
Commenting/Notes
Communication Management
Contact Database
Content Management
Customisable Branding
Customisable Templates
Customizable Fields
Data Import/Export
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Email Invitations & Reminders
Email Management
Engagement Tracking
Event Calendar
Event Management
Feedback Management
Filtering
Forum / Discussion Board
Gamification
Group Management
Ideation / Crowdsourcing
Knowledge Base Management
Live Chat
Member Directory
Membership Management
Mobile Access
Moderation
Multi-Language
Online Forums
Personalisation
Real Time Notifications
Reporting & Statistics
SSL Security
Single Sign On
Social Media Integration
Surveys & Feedback
Tagging
Third Party Integrations
User Management
Website Management

View full list of Community Software

Customer Engagement Software

AB Testing
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Behaviour Tracking
CRM
Campaign Analytics
Campaign Management
Chat/Messaging
Churn Management
Communication Management
Community Management
Content Creation
Content Management
Customer Database
Customer Experience Management
Customer Segmentation
Customisable Branding
Customisable Reports
Customisable Templates
Customizable Fields
Drag & Drop
Email Management
Engagement Tracking
Event Triggered Actions
Feedback Management
Gamification
Live Chat
Monitoring
Multi-Channel Communication
Multi-Channel Marketing
Multi-Language
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Social Media Integration
Survey/Poll Management
Surveys & Feedback
Tagging
Third Party Integrations
Video Support
Visual Analytics
Widgets
Workflow Management

View full list of Customer Engagement Software

Digital Workplace Software

@mentions
API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Approval Process Control
Calendar Management
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Configurable Workflow
Contact Management
Content Management
Customisable Branding
Customisable Forms
Customisable Templates
Customizable Fields
Data Import/Export
Document Management
Document Storage
Drag & Drop
Email Management
Employee Database
Employee Directory
Employee Onboarding
Employee Portal
Feedback Management
File Management
File Sharing
Forms Management
Forum / Discussion Board
Knowledge Management
Live Chat
Projections
Real Time Notifications
Real-time Updates
Reporting & Statistics
Role-Based Permissions
Search/Filter
Single Sign On
Surveys & Feedback
Tagging
Task Management
Third Party Integrations
Version Control
Workflow Management

View full list of Digital Workplace Software

Employee Engagement Software

360 Degree Feedback
API
Action Management
Activity Dashboard
Activity Tracking
Alerts/Notifications
Benchmarking
Chat/Messaging
Commenting/Notes
Communication Management
Content Management
Customisable Branding
Customisable Questions
Customisable Reports
Customisable Templates
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Recognition
Employee Reward Programs
Engagement Tracking
Feedback Management
Gamification
Goal Management
Goal Setting / Tracking
Mobile Access
Negative Feedback Management
Performance Appraisal
Performance Management
Performance Metrics
Progress Tracking
Pulse Surveys
Question Library
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Reminders
Reporting & Statistics
Reporting/Analytics
Search/Filter
Single Sign On
Survey/Poll Management
Surveys & Feedback
Third Party Integrations
Training Management
Visual Analytics

View full list of Employee Engagement Software

Facility Management Software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Management
Audit Management
Audit Trail
Barcode / Ticket Scanning
Billing & Invoicing
Calendar Management
Commercial Properties
Compliance Management
Contract/License Management
Customisable Forms
Customisable Reports
Data Import/Export
Document Management
Document Storage
Equipment Maintenance
Equipment Management
Facility Scheduling
Fixed Asset Management
For Schools
Historical Reporting
Incident Management
Inspection Management
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Maintenance Management
Maintenance Scheduling
Multi-Location
Preventive Maintenance
Real Time Data
Real Time Notifications
Reporting & Statistics
Reporting/Analytics
Residential Properties
Room Scheduling
Space Management
Status Tracking
Task Management
Task Scheduling
Third Party Integrations
Vendor Management
Visitor Management
Work Order Management
Workflow Management

View full list of Facility Management Software

Internal Communications Software

@mentions
API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Blogs
Calendar Management
Chat/Messaging
Commenting/Notes
Contact Management
Content Management
Customisable Branding
Customisable Templates
Data Import/Export
Document Management
Document Storage
Drag & Drop
Email Management
Employee Communities
Employee Database
Employee Photos
Engagement Tracking
Event Calendar
File Management
File Sharing
Forum / Discussion Board
Live Chat
Meeting Management
Mobile Alerts
Multi-Language
Newsletter Management
Real Time Notifications
Real-Time Chat
Real-time Updates
Reporting & Statistics
Role-Based Permissions
Screen Sharing
Search/Filter
Single Sign On
Survey/Poll Management
Surveys & Feedback
Tagging
Task Management
Third Party Integrations
Transcripts/Chat History
Video Conferencing
Workflow Management

View full list of Internal Communications Software

Property Management Software

ACH Payment Processing
API
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Background Screening
Billing & Invoicing
Client Portal
Commercial Property Management Software
Communication Management
Contact Database
Contact Management
Credit Check
Customer Database
Customisable Reports
Customisable Templates
Data Import/Export
Document Management
Document Storage
Electronic Payments
Financial Management
Inspection Management
Insurance Management
Invoice Management
Late Fee Calculation
Lead Management
Lease Management
Maintenance Management
Maintenance Scheduling
Owner Portal
Payment Processing
Portfolio Management
Property Database
Recurring/Subscription Billing
Reminders
Rent Tracking
Reporting & Statistics
Residential Properties
Self Service Portal
Task Management
Tax Management
Tenant Portal
Tenant Tracking
Third Party Integrations
Vacancy Management
Vendor Management
Website Management
Work Order Management

View full list of Property Management Software

Retail Management Software

API
Accounting Integration
Activity Dashboard
Barcode / Ticket Scanning
CRM
Commission Management
Credit Card Processing
Customer Database
Customer History
Customisable Reports
Data Synchronisation
Discount Management
Electronic Payments
Email Marketing
Employee Management
For Retail
Forecasting
Gift Card Management
Inventory Management
Inventory Optimisation
Inventory Replenishment
Inventory Tracking
Loyalty Program
Mail Order
Merchandise Management
Multi-Currency
Multi-Location
Offline Access
Order Management
Point of Sale (POS)
Promotions Management
Purchase Order Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real-time Updates
Receipt Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Returns Management
Sales Orders
Sales Reports
Sales Trend Analysis
Shipping Management
Stock Management
Third Party Integrations
Warehouse Management
eCommerce Management

View full list of Retail Management Software

Team Communication Software

@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications
Audio Calls
Calendar Management
Calendar Sync
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Conferencing
Contact Management
Content Management
Customisable Branding
Data Import/Export
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Email Management
File Management
File Sharing
File Transfer
Forum / Discussion Board
Live Chat
Meeting Management
Mobile Access
Progress Tracking
Project Management
Projections
Real Time Notifications
Real-Time Chat
Real-time Updates
Reminders
Reporting & Statistics
Search/Filter
Single Sign On
Surveys & Feedback
Tagging
Task Management
Task Progress Tracking
Task Scheduling
Third Party Integrations
Two-Way Audio & Video
Video Conferencing
Workflow Management

View full list of Team Communication Software

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Mallcomm Reviews for UK Users

Read all reviews

Overall rating

5/5

From 2 users reviews

Average score

Ease of Use 4.5

Customer Service 5

Features 5

Value for Money 5

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Share your experiences with other software buyers.

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Read all reviews

Jessica L.

Office Coordinator

Real Estate, 10,000+ Employees

Used the Software for: 1+ year

Overall Rating

5 /5
Ease of Use

5 /5
Features & Functionality

5 /5
Customer Support

5 /5
Value for Money

5 /5
Likelihood to Recommend

10/10

Reviewer Source
Reviewed on 21/06/2021

"Great communication tool!"

Pros: The ease of communicating with a large community and getting information out to all our tenants quickly

Cons: The amount of steps that have to be clicked on and different screens I have to go through to get to different information

Reviewer Source
Reviewed on 21/06/2021

Rachel B.

Apprentice

Real Estate, 1,001-5,000 Employees

Used the Software for: 1-5 months

Overall Rating

5 /5
Ease of Use

4 /5
Features & Functionality

5 /5
Customer Support

Unrated
Value for Money

Unrated
Likelihood to Recommend

6/10

Reviewer Source
Reviewed on 24/11/2020

"Does the job"

Pros: I use this to check sales inputs, and I like having everything in one place. The dashboard is really helpful for a first glance

Cons: The way that I have to search for data entered is not straightforward and could be simplified to make searching for entries easier

Reviewer Source
Reviewed on 24/11/2020

Read all 2 reviews