--- description: Discover the benefits and disadvantages of GatherUp. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GatherUp Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [GatherUp](/software/1021453/gatherup) # GatherUp Canonical: https://www.capterra.co.uk/software/1021453/gatherup Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/1021453/gatherup?page=2) > GatherUp helps digital agencies collect, analyze, and showcase reviews to improve client reputation, retention, and business growth > > Verdict: Rated **4.6/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses GatherUp? We are the only purpose-built end-to-end proactive reputation management platform for digital agencies to grow their clients success from discovery to repeat business. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 41 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Insight Integrity Group ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Price per location. Multi-location pricing plans available. Digital agency pricing available. (White Label options at $440 annual) - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Canada, New Zealand, South Africa, United Kingdom, United States ## Features - Campaign Management - Complaint Monitoring - Customer Experience Management - Customer Segmentation - Customisable Questions - Customisable Templates - Dashboard - Data Import/Export - Data Visualisation - Email Marketing - Engagement Tracking - Feedback Management - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Channel Distribution - NPS Survey Structure - Negative Feedback Management - Reporting/Analytics - Response Management - Review Monitoring - Review Notification - Review Request - Review Sharing - SEO Management - SMS Messaging - Sentiment Analysis - Social Media Integration - Social Sharing - Survey/Poll Management - Surveys & Feedback - Text Analysis - Trend Analysis - Visual Analytics ## Integrations (17 total) - AthenaPortal - Constant Contact - DrChrono - Glassdoor - Indeed for Employers - Lightspeed - Lunchbox - Mailchimp - Olo - OpenTable - Toast POS - Trustpilot - Twitter/X - Untapped - Zapier ... and 2 more integrations ## Support Options - Email/Help Desk - Knowledge Base ## Category - [Customer Experience Software](https://www.capterra.co.uk/directory/30671/customer-experience/software) ## Related Categories - [Customer Experience Software](https://www.capterra.co.uk/directory/30671/customer-experience/software) - [Reputation Management Software](https://www.capterra.co.uk/directory/30750/reputation-management/software) - [Review Management Software](https://www.capterra.co.uk/directory/31024/review-management/software) - [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software) - [Customer Satisfaction Software](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software) ## Alternatives 1. [Trustpilot](https://www.capterra.co.uk/software/169618/trustpilot) — 4.5/5 (1202 reviews) 2. [Birdeye](https://www.capterra.co.uk/software/152997/birdeye) — 4.7/5 (703 reviews) 3. [rater8](https://www.capterra.co.uk/software/177794/rater8) — 5.0/5 (182 reviews) 4. [TrueReview](https://www.capterra.co.uk/software/210085/truereview) — 5.0/5 (151 reviews) 5. [GiveMe5.ai](https://www.capterra.co.uk/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) ## Reviews ### "Don't waste your time or money" — 1.0/5 > **Bruno** | *2 July 2025* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: Nothing, their pricing is confusing and they don't make it easy to understand how their software works/functions without booking 'sales' call. > > **Cons**: running their own software on their website, their chat support person/system said 'someone would be right with me' 20 minutes later no response... AND their pricing is confusing, that is always a red flag\! > > Would not engage with this company based on my experience trying to find out more about their service and that their pricing is not straight forward, unless you are a business that needs reviews based on multiple physical store locations... ----- ### "Gather Up Around GatherUp: This Thing Rules" — 5.0/5 > **Chris** | *8 November 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Everything. I love GatherUp. It is a dream come true on both the client side and the admin side. Every client we've used GatherUp with has had wildly positive results. > > **Cons**: The upload process is a little specific. Formatting is a bit unforgiving, but it's VERY good at catching errors and duplicates. > > See Pros. GatherUp is the only RepManagement product we use and it is effortless to manage and deploy, easy to monitor, and, really, a delight for clients who were previously frustrated with figuring out how to solicit reviews. Best of all is the customer support. Thorough onboarding, responsive assistance when needed, and thorough FAQ references. Big fan here. ----- ### "Easy and Intuitive" — 5.0/5 > **Cameron** | *6 July 2023* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: I am impressed by the AI-generated responses. It makes it easier to reply to our guests, as we receive a large number of reviews for our restaurants weekly. > > **Cons**: I wish the success report was able to generate numbers with two decimals, so we can get an even more granular grasp on our changes from month to month. (EX: 4.28 vs 4.2). I also wish there was an option for a larger amount of stored responses. > > The implementation and pricing, as well as the abundance of features, made the choice to switch to GatherUp a no-brainer for our team. We have had excellent experiences with the customer service team, though the program is so intuitive that we've only needed their help once in nearly two years. ----- ### "The numbers don't lie" — 5.0/5 > **Robert** | *14 July 2023* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: Our primary reason for using GatherUp was to try and increase NPS and Google review response rates. In our first year of using the platform, we more than doubled NPS submissions and Google reviews. We launched a new showroom earlier this year and GatherUp has contributed significantly to building social proof on Google for this new location as well as establishing a strong reputation online across all four of our locations. > > **Cons**: It would be nice to save email templates to easily switch between testing email messaging. ----- ### "Gatherup Review" — 4.0/5 > **Ken** | *6 July 2023* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: I really like how the widget will pull all your reviews and place them on the website. > > **Cons**: I'm still using qr codes on cards to solicit reviews . I wish GU integrated better with products like weave and maybe invoice systems and smile reminder platforms for dentists. I think the price is wat too high. I'm paying $32 for each client now. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/1021453/gatherup?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1021453/gatherup) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data