FitogramPro

Very helpful, short decision making processes, flexible thinking

Comments: I am impressed by the depth of functionality while it is still rather easy to overview. The extremely helpful and uncomplicated support team is one of the biggest assets of this system. I don't think I ever got an "empty reply" on any of my requests (never any empty words like "we will consider your request in the future but cannot promise anything at the moment ..." like I am used to from other, less flexible and supportive software companies)

Pros:

It is relatively easy to set up. The End User/Client journey and registration is simple and logical. The team is responsive and open to ideas. It is affordable. It is a young and agile team.

Cons:

The reporting engine is not (yet) as powerful as some other tools on the market. Specific for UrbanSports Partners: While the integration between both systems mostly works really really well, sometimes the communication can be difficult if it is not clear if an issue or function is related to the Fitogram System or the Urban Sports Club System.

Great support for the management processes of our studios

Comments: I have the impression, that the Fitogram people are constantly working on the improvment and integrating new features. The support is very quick and friendly. It s a difficult market in Germany and I hope, this will continue

Pros:

We're running three big yoga studios and for us, the online Check-in for the customers and the easy booking system are the most important big points of FG. Also the Backoffice Features like the debits, invoices, CRM etc. are really crucial for our business

Cons:

There are some features, that really need the next evolutionary step, especially the Reporting System. But they know about it :-) I always prefere a software, where the developers are aware of the neccessity of constant inmrpovements...

All I need!

Comments: Very intuitve in comparison with other software.
Good support.
Regular updates and improvements.
Good support.

Pros:

Easy and intuitive use for customers and myself!

Cons:

No specific topics. All problems could be solved with customer support.

It's Pretty Good

Comments: Benefits would include finding a sports venue easily. I'm an athlete so this came in handy for my friends and I for sure.

Pros:

Overall, I enjoy this software because it gets the job done. Sure, there are a few glitches here and there, but all in all, the app has helped me book courses and get my life back on track.

Cons:

The thing I was not a fan of was how glitchy it was. The app would sometimes take a few minutes to load and when you're on the go, this is not ideal. Other than that, I rated the app highly cause it did help me personally.

Perfect software for my cycling studio

Pros:

Very easy to use for me, my instructors and my customers and very organized and clear interface. Use it for hundreds of bookings each month and sell packages as well. Works flawless and very stable. Intergrates nicely into my website. Works very reliable on all my devices, Mac or iPad or iPhone.

Cons:

There is reporting, but it is not customizable (yet). They are constantly adding features and improve, so that is not a deal breaker for me. CRM: tagging system is cool, but could probably be better used in conjunction with reporting. Export to csv possible, but I would like to see it properly formatted for import into Apple contacts or google contacts, so one could use the data better