18 years helping British businesses
choose better software
Event Rental Systems
What is Event Rental Systems?
Event Rental management software platform that automates your rental business.
Online Ordering/Reservations
Automated Delivery Routing and Tracking
Complete with Click and Drag SEO friendly responsive website.
Automated Marketing and Reporting
Who Uses Event Rental Systems?
We serve Event Rental Companies. We specialize in inflatable rentals, tents, photobooth rentals and indoor Family Entertainment Centers including laser tag and play centers.
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Reviews of Event Rental Systems
Event Rental Systems
Comments: Exceptional staff, responsive customer service and great software package for our business needs. You can not go wrong with Event Rental Systems.
Pros:
It is very versatile and user friendly for the most part. But the best part of this software is the staff. They are very responsive to customer questions and requests and go the extra mile to make sure that I get what I need to run the business.
Cons:
Just like any other software there are some limitations, but the upside is that the company is always working with their clients to get changes in place to allow more options and make the system even more user friendly.
Event Rental Systems Response
6 years ago
Thanks for the kind words Patricia. Cool stuff being released right around the corner.
I really enjoy ERS Software
Comments: I have enjoyed my overall experience with ERS...there is always things you want to see developed more but overall I am happy
Pros:
I really enjoy the ease of use and CRM.
Cons:
I guess I would say for premium users if I had to choose something it would be to have more available that is way better than the average users.
Alternatives Considered:
Waste of Money and Time
Comments: horrbile ingave them two chances and they wasted 3 months inwish i could get my money bavk
Pros:
I like the differnet type of ways you can set up the website.
Cons:
i did not liek the customer service i did not liek the time frame on how long the website took. i did not like ers pay that was the worse. i did not like the orice for the amount of help u get
Event Rental Systems Response
7 months ago
Thank you for sharing. We are truly sorry to hear about your frustration and any inconvenience you've experienced. It is never our intention to waste a customer's time. Upon review of your account, it appears that issues with subscription payment led to delays with moving forward. Additionally your cancellation in April and subsequent return in May added additional steps and complications that needed to be resolved. Our typical timeframe for go live is 30 business days, inclusive of any special configuration requests, customizations, etc. Your onboarding totaled 31 business days. We have also noticed that since go-live, you haven't had a chance to contact our Support team regarding any issues or difficulties you might be facing. We're here to assist you, and if there were any issues or concerns, reaching out to Support would allow us to address them promptly and effectively. Customer satisfaction is very important to us and we'd like the appropriate opportunity to resolve this matter
Planning a party renral business? GET ERS!!
Comments: 10/10 this powerful tool helps us with our orders,payment,performance routing and many more!
Pros:
Perfect for order creation, quoting, collecting payment and routing. Which we really need for party rental business.
Cons:
None, its very easy to understand and tech support team is always there to help.
ERS is a great asset to my business
Comments: Overall I have had a fantastic experience with ERS. The software is relatively easy to use as a beginner and as an advanced user. The support staff is extremely dedicated to their clients. I believe the software has helped me grow and maintain my business tremendously.
Pros:
The very best part of ERS has got to be the personalized service. Questions are answered very quickly through a variety of platforms (email, Facebook, text, etc). Their knowledge of the software and the industry as a whole is outstanding. I also love all the available reports, especially the sales tax report. It saves me so much time.
Cons:
There are a few features missing from this platform. Product sharing needs to be enhanced to allow the primary host to be able to shut down equipment on secondary sites. Routing seems overcomplicated and redundant. I'd also like to see one-time-use coupon codes.
Event Rental Systems Response
6 years ago
Thanks for the review Chris. The new routing is about to be released so we should be able to knock one off your list shortly.
