15 years helping British businesses
choose better software

What is aReservation?

We are a Tour, Rental & Activity operator reservation solution allowing companies online reservations, manage resources & e-waiver/lease in one platform.

The software features tracking and viewing equipment on one screen. E-waiver, Two-way texting, email & text reminders, tidal & sunset auto-scheduler, auto cancellation notice, abandoned booking recovery, threshold mgt., POS, dynamic pricing, & a reporting hub.
5 Star Support

Doing business in the US and US Territories.

Who Uses aReservation?

USA and USVI only - We serve the Tour, Rental & Activity industries. Providing online reservation solutions through software that smartly manages the entire operation through automation.

aReservation Software - aWaiver kiosk
aReservation Software - Consumer purchase flow
aReservation Software - Consumer purchase flow 2
aReservation Software - Consumer purchase flow 3
aReservation Software - Android and iOS app

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Reviews of aReservation

Average score

Overall
4.9
Ease of Use
4.7
Customer Service
5.0
Features
4.8
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
91%
4
7%
3
2%
MaryAnn
Owner in Belize
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great product, even better support

5.0 3 years ago

Comments: My experience with aReservation and aWaiver has been great.

Pros:

aReservation meets all our needs and is easy to use. My favorite function is aWaiver--we can have guests sign waivers in advance, on iPads in the office, or even on our company phones on the boats. All in all this is a solid company with great people who started as tour operators and understand our challenges and are always working to ensure they meet our needs.

Cons:

I don't have any complaints at this time. Every issue I've ever encountered was user error and we promptly got assistance when needed.

Indexic Response

3 years ago

Mary Ann, thank you for your review. We have plans to create a better products based on what people like you tell us. Mark

Heather
Owner in US
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

aReservation

5.0 3 years ago

Comments: We love aReservation and are so happy we switched products this year. I wish we had switched sooner.

Pros:

Once I learned the software it is very easy to use. My favorite feature is that I can see all my reservations and book new ones from my phone. I’m not tied to a computer. I can capture customer information very quickly. I can quickly see all of my available resources and respond to my customers without them having to wait. The customer service is EXCELLENT! Response rates to my question are so fast because they understand we have customers standing in front of us.

Cons:

Altering an existing reservation is not always an easy process.

Indexic Response

3 years ago

Heather, thank you for your comments. Our backend was designed by tour professionals like you is the reason it is so easy to navigate. Thanks again Mark

Lew
Owner in US
Fishery, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Not very effective

3.0 2 years ago

Comments: Poor

Pros:

Nothing ,not my favorite system,very. Slow

Cons:

Everything .just not what we need.Use another system that is more effective for our business and produces results.Your system doesn’t.

Indexic Response

2 years ago

Capt Lew, I appreciate you taking the time to complete the review. As we have talked about in the past, our software does not create demand but captures the demand your website generates. Your website was not built with SEO and ranks 54 and 52 on Google using relevant keywords. If you would like to connect, we can talk about ways to improve your rankings. Thank you The Indexic Team

Cameron
Owner in US
Maritime, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Indexic is the best!

5.0 3 years ago

Comments: The software alleviates a lot of time consuming task allowing myself and staff to spend our time on task that help build my business.

Pros:

As a business owner my time is valuable and better spent with guests than in front of a computer. Indexic offers as very simple and user-friendly interface. Not to mention their support team is second to none.

Cons:

I honestly cannot list any flaws with my software. If there is ever an issue, after a short email or phone called it is always solved.

Indexic Response

3 years ago

Hi Cameron We greatly appreciate your business and will continue to work hard to exceed your expectations. Thanks Mark

Kevin
Owner in US
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Service is what they stand for!

5.0 3 years ago

Comments: Best group to work with, [SENSITIVE CONTENT] answers all calls or returns calls quickly

Pros:

It is a easy system that all office help catches on to very quickly. Indexic team works to try to keep you happy, and they respond with new products.

Cons:

We have no concerns with the software, thay work hard to keep the system current.

Indexic Response

3 years ago

Hi Kevin and thanks for your business. I'm so happy to hear things are going well for you and your business. Thanks Mark