---
description: Discover the benefits and disadvantages of Alleva.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Alleva Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [Alleva](/software/180899/alleva)

# Alleva

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> Alleva is the most advanced EMR/EHR solution set built specifically for behavioral healthcare. It's an all-in-one easy-to-use platform.
> 
> Verdict: Rated **4.5/5** by 282 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Alleva?

Residential, In-Patient, Outpatient, Detox, Adolescent, Wilderness, and Primary Mental Health Facilities, Behavioral health, Addiction Treatment \& Recovery.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 282 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Alleva
- **Location**: San Clemente, US
- **Founded**: 2017

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Billing & Invoicing
- Calendar Management
- Claims Management
- Clinic Interoperability
- Coding Assistance
- Collaboration Tools
- Commenting/Notes
- Compliance Tracking
- Confirmations/Reminders
- Customisable Forms
- Customisable Templates
- Data Security
- Deadline Management
- Decision Support Systems
- Document Management
- E-Prescribing
- EMR/EHR
- Electronic Payments
- For Healthcare
- For Medical Purposes
- Formulary Management
- HIPAA Compliant
- Initial Assessments
- Inventory Management
- Medical History Records
- Medication Alerts/Warnings
- Medication History
- Medication Management
- Multi-Provider Practice
- Online Forms
- Patient Communications
- Patient Intake
- Patient Management
- Patient Portal
- Patient Scheduling
- Physician Scheduling
- Prescription Renewal
- Prioritisation
- Progress Notes
- Project Tracking
- Task Editing
- Telemedicine Software
- Therapy Notes
- Third-Party Integrations
- Treatment Planning
- Workflow Management

... and 11 more features

## Integrations (5 total)

- CollaborateMD
- Dazos CRM
- Monarch
- Salesforce Platform
- Zoho Sites

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software)

## Related Categories

- [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software)
- [Psychiatry Electronic Medical Records Software](https://www.capterra.co.uk/directory/32655/psychiatry-electronic-medical-records-%28emr%29/software)
- [Substance Abuse EMR Software](https://www.capterra.co.uk/directory/32708/substance-abuse-emr/software)
- [Telemedicine Software](https://www.capterra.co.uk/directory/30949/telemedicine/software)
- [Mental Health EHR Software](https://www.capterra.co.uk/directory/32510/mental-health-ehr-software/software)

## Alternatives

1. [Fusion](https://www.capterra.co.uk/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews)
2. [Carepatron](https://www.capterra.co.uk/software/195467/care-patron) — 4.4/5 (858 reviews)
3. [Jane](https://www.capterra.co.uk/software/178984/jane-app) — 4.8/5 (518 reviews)
4. [Tebra](https://www.capterra.co.uk/software/129169/tebra) — 3.9/5 (1369 reviews)
5. [EHRYourWay](https://www.capterra.co.uk/software/118789/ehr-your-way) — 4.9/5 (528 reviews)

## Reviews

### "Awesome Alleva" — 5.0/5

> **Lois** | *22 August 2024* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: User friendly  and communication when needing help is excellent
> 
> **Cons**: I can't think of any thing I can say that is didn't like
> 
> Great, ease of use, geting help is easy and great tool for completing my work

-----

### "Bad experience" — 1.0/5

> **Emily** | *8 January 2025* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Alleva could be a good product but there’s so many basic issues. They decide to prioritize new features rather than fixing all the bugs and glitches we all experience.
> 
> **Cons**: There’s honestly too many to count. 
Our company is consistently billed inappropriately, it feels like a scam.
Constantly logged out when trying to load things. When new features come out, poorly communicated. 
The build experience and handoffs to different people could be done so much smoother but they seem lost. 
Have had conversations with leadership at Alleva and always get told standard responses and it seems they don’t actually care about our business and their customers, they just want the paycheck.
> 
> I would not recommend this product to anyone. It’s expensive, rarely works as it should, business seems careless

-----

### "Therapist Appreciates the User Friendly Nature of Allevasoft" — 3.0/5

> **Mark** | *21 August 2024* | Mental Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: Ease of use---This platform is easy to use for my needs.  The calendar/scheduler is what I work off of more than the Tasks section.  From section to section, the workflow for me is rather easy and uncomplicated.
> 
> **Cons**: Options and lack of versatility (which more options may be coming).
> 
> Very positive, very useful, and user friendly

-----

### "The Raleigh House" — 3.0/5

> **Allison** | *22 August 2024* | Mental Health Care | Recommendation rating: 2.0/10
> 
> **Pros**: It is conceptually a good product and has a pleasing aesthetic
> 
> **Cons**: I have spent an incredible amount of time building custom forms and intakes that have inevitably broken and had to be rebuilt several times causing massive data losses. The UR module is under developed and begs the input from URs to make it more functional to the department.
> 
> \[sensitive content hidden\] have been absolutely incredible to work with and have given so much time and patience to our issues. They are both incredibly knowledgeable about the product and a pleasure to work with. \[sensitive content hidden\], in particular, goes above and beyond to make sure that we can function as a facility when things go awry. This has included building forms for us on an airplane while he flew to another account. He is a valuable asset to the success of your product.

-----

### "DO NOT USE" — 1.0/5

> **Kassie** | *12 February 2025* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: They made everything sound really great.
> 
> **Cons**: They tricked us into a contract claiming it was a quote
> 
> HORRIBLE. They are forcing our business who is a new and has no clients to continue to pay for services that haven’t even been completed

-----

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/180899/alleva)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/180899/Alleva/> |
| en-AE | <https://www.capterra.ae/software/180899/alleva> |
| en-AU | <https://www.capterra.com.au/software/180899/alleva> |
| en-CA | <https://www.capterra.ca/software/180899/alleva> |
| en-GB | <https://www.capterra.co.uk/software/180899/alleva> |
| en-IE | <https://www.capterra.ie/software/180899/alleva> |
| en-IL | <https://www.capterra.co.il/software/180899/alleva> |
| en-IN | <https://www.capterra.in/software/180899/alleva> |
| en-NZ | <https://www.capterra.co.nz/software/180899/alleva> |
| en-SG | <https://www.capterra.com.sg/software/180899/alleva> |
| en-ZA | <https://www.capterra.co.za/software/180899/alleva> |
| fr | <https://www.capterra.fr/software/180899/alleva> |
| fr-BE | <https://fr.capterra.be/software/180899/alleva> |
| fr-CA | <https://fr.capterra.ca/software/180899/alleva> |
| fr-LU | <https://www.capterra.lu/software/180899/alleva> |

-----

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