---
description: Discover the benefits and disadvantages of Alleva.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Alleva Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [Alleva](/software/180899/alleva)

# Alleva

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> Alleva is the most advanced EMR/EHR solution set built specifically for behavioral healthcare. It's an all-in-one easy-to-use platform.
> 
> Verdict: Rated **4.5/5** by 282 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Alleva?

Residential, In-Patient, Outpatient, Detox, Adolescent, Wilderness, and Primary Mental Health Facilities, Behavioral health, Addiction Treatment \& Recovery.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 282 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Alleva
- **Location**: San Clemente, US
- **Founded**: 2017

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Billing & Invoicing
- Claims Management
- Clinic Interoperability
- Coding Assistance
- Collaboration Tools
- Commenting/Notes
- Compliance Tracking
- Confirmations/Reminders
- Customisable Forms
- Customisable Templates
- Data Security
- Deadline Management
- Decision Support Systems
- Document Management
- E-Prescribing
- EMR/EHR
- Electronic Payments
- For Healthcare
- For Medical Purposes
- Formulary Management
- Initial Assessments
- Inventory Management
- Medical History Records
- Medication History
- Medication Management
- Multi-Provider Practice
- Patient Communications
- Patient Intake
- Patient Management
- Patient Portal
- Patient Scheduling
- Physician Scheduling
- Prescription Renewal
- Prioritisation
- Progress Notes
- Project Tracking
- Self Service Portal
- Sub-Task Management
- Task Editing
- Telemedicine Software
- Therapy Notes
- Third-Party Integrations
- Time Tracking
- Treatment Planning
- Video Conferencing
- Workflow Management

... and 11 more features

## Integrations (5 total)

- CollaborateMD
- Dazos CRM
- Monarch
- Salesforce Platform
- Zoho Sites

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software)

## Related Categories

- [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software)
- [Psychiatry Electronic Medical Records Software](https://www.capterra.co.uk/directory/32655/psychiatry-electronic-medical-records-%28emr%29/software)
- [Substance Abuse EMR Software](https://www.capterra.co.uk/directory/32708/substance-abuse-emr/software)
- [Telemedicine Software](https://www.capterra.co.uk/directory/30949/telemedicine/software)
- [Mental Health EHR Software](https://www.capterra.co.uk/directory/32510/mental-health-ehr-software/software)

## Alternatives

1. [Fusion](https://www.capterra.co.uk/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews)
2. [Carepatron](https://www.capterra.co.uk/software/195467/care-patron) — 4.4/5 (855 reviews)
3. [Tebra](https://www.capterra.co.uk/software/129169/tebra) — 3.9/5 (1362 reviews)
4. [EHRYourWay](https://www.capterra.co.uk/software/118789/ehr-your-way) — 4.9/5 (528 reviews)
5. [Jane](https://www.capterra.co.uk/software/178984/jane-app) — 4.8/5 (502 reviews)

## Reviews

### "Asa's Alleva Review" — 5.0/5

> **Asa** | *17 October 2025* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: The training was very informative as well as great for visual aid for learning the program.  The videos were spot on for what i was hired for.
> 
> **Cons**: It was a lot at once sometimes. But when it came time to utilize the program i felt like i was comfortable.
> 
> From training to running the program it has been easy and convenient for my job position. I was confident after my training.

-----

### "Bad experience" — 1.0/5

> **Emily** | *8 January 2025* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Alleva could be a good product but there’s so many basic issues. They decide to prioritize new features rather than fixing all the bugs and glitches we all experience.
> 
> **Cons**: There’s honestly too many to count. 
Our company is consistently billed inappropriately, it feels like a scam.
Constantly logged out when trying to load things. When new features come out, poorly communicated. 
The build experience and handoffs to different people could be done so much smoother but they seem lost. 
Have had conversations with leadership at Alleva and always get told standard responses and it seems they don’t actually care about our business and their customers, they just want the paycheck.
> 
> I would not recommend this product to anyone. It’s expensive, rarely works as it should, business seems careless

-----

### "Alleva Review" — 4.0/5

> **Heather** | *14 October 2025* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: Alleva overall is easy to navigate. It is not difficult to learn the different things that are offered on the site.
> 
> **Cons**: Alleva often times does not save my notes or other information inputted. This can be frustrating when you have done most of a group note (with 10+ attendees) and the information gets lost.
> 
> Overall it is ok. It is definitely frustrating on the days it goes down or I lose information that has taken time to write.

-----

### "10/10 it was great" — 5.0/5

> **Terry** | *9 October 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Fun and easy to use UI, it has networking and communication tools that simplify direct contact and information
> 
> **Cons**: Not much, random glitches here and there. I know we had a lot of issues with room changes when times would lapse.
> 
> 10/10 I don't have much to compare it to but I know as a new user it worked above average I would say.

-----

### "Streamlined and Reliable Billing Support" — 4.0/5

> **Breanne** | *23 October 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Clean interface and easy-to-navigate dashboards
Helpful customer support team
Strong reporting and claims tracking tools
> 
> **Cons**: Occasional slow load times..
Limited flexibility in certain report filters..
Limited customization..
> 
> I’ve had a really good experience using Alleva for billing. It’s easy to navigate once you get familiar with it, and it keeps everything organized including claims, reports, and communication. Their support team has also been super responsive whenever I’ve had questions.

Sometimes reports take a little longer to load than I’d like, but overall, it’s been a solid system that’s made our billing process much smoother.

-----

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/180899/alleva)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/180899/Alleva/> |
| en-AE | <https://www.capterra.ae/software/180899/alleva> |
| en-AU | <https://www.capterra.com.au/software/180899/alleva> |
| en-CA | <https://www.capterra.ca/software/180899/alleva> |
| en-GB | <https://www.capterra.co.uk/software/180899/alleva> |
| en-IE | <https://www.capterra.ie/software/180899/alleva> |
| en-IL | <https://www.capterra.co.il/software/180899/alleva> |
| en-IN | <https://www.capterra.in/software/180899/alleva> |
| en-NZ | <https://www.capterra.co.nz/software/180899/alleva> |
| en-SG | <https://www.capterra.com.sg/software/180899/alleva> |
| en-ZA | <https://www.capterra.co.za/software/180899/alleva> |
| fr | <https://www.capterra.fr/software/180899/alleva> |
| fr-BE | <https://fr.capterra.be/software/180899/alleva> |
| fr-CA | <https://fr.capterra.ca/software/180899/alleva> |
| fr-LU | <https://www.capterra.lu/software/180899/alleva> |

-----

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