---
description: Discover the benefits and disadvantages of Uniphore.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Uniphore Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Uniphore](/software/180755/uniphore)

# Uniphore

Canonical: https://www.capterra.co.uk/software/180755/uniphore

> Uniphore is one of the largest B2B AI-native companies – decades-proven, built-for-scale, and designed for the Enterprise.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Uniphore?

CIO, CEO, CXO, CPO, Contact Center Manager, Digital Transformation Officer ,

## About the vendor

- **Company**: Uniphore
- **Founded**: 2008

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, French, Indonesian, Japanese, Spanish, Vietnamese
- **Available Countries**: Australia, India, Japan, Singapore, Spain, United Arab Emirates, United States, Vietnam

## Features

- Activity Dashboard
- Audio Capture
- Call Recording
- Call Scripting
- Multi-Language
- Recording
- Reporting/Analytics
- Sentiment Analysis
- Speech Recognition
- Speech-to-Text Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Related Categories

- [Speech Recognition Software](https://www.capterra.co.uk/directory/30098/speech-recognition/software)
- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)
- [Contact Centre Software](https://www.capterra.co.uk/directory/32035/contact-center/software)
- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)
- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Tidio](https://www.capterra.co.uk/software/144040/tidio-chat) — 4.7/5 (590 reviews)
4. [Crisp](https://www.capterra.co.uk/software/151292/crisp) — 4.6/5 (147 reviews)
5. [Genesys Cloud CX](https://www.capterra.co.uk/software/21409/genesys-cloud) — 4.3/5 (262 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/180755/uniphore)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/180755/Uniphore/> |
| en-AE | <https://www.capterra.ae/software/180755/uniphore> |
| en-AU | <https://www.capterra.com.au/software/180755/uniphore> |
| en-CA | <https://www.capterra.ca/software/180755/uniphore> |
| en-GB | <https://www.capterra.co.uk/software/180755/uniphore> |
| en-IE | <https://www.capterra.ie/software/180755/uniphore> |
| en-IL | <https://www.capterra.co.il/software/180755/uniphore> |
| en-IN | <https://www.capterra.in/software/180755/uniphore> |
| en-NZ | <https://www.capterra.co.nz/software/180755/uniphore> |
| en-SG | <https://www.capterra.com.sg/software/180755/uniphore> |
| en-ZA | <https://www.capterra.co.za/software/180755/uniphore> |
| ja | <https://www.capterra.jp/software/180755/uniphore> |

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