Who Uses Power Diary?

Sole practitioners through to large, multi-location practices, including physiotherapists, psychologists, speech therapists, podiatrists, massage therapists, chiropractors + other health specialists.

What Is Power Diary?

***Now: 50% OFF for 6 Months!***

Power Diary is the online practice management software trusted by over 26,000 practitioners. It includes calendar management, appointment reminders (SMS + email), treatment note templates, client invoicing, online bookings, 2-way SMS chat, and a lot more!

Power Diary Details

HR Partner

http://www.hrpartner.io

Founded 2016

See Power Diary in action
2-Way SMS Messaging
Customisable Calendar
100's of Note Templates
Invoices & Payments
See Power Diary in action-thumb
2-Way SMS Messaging-thumb
Customisable Calendar-thumb
100's of Note Templates-thumb
Invoices & Payments-thumb

Power Diary pricing overview

See pricing plans

Power Diary does not have a free version but does offer a free trial.


Starting Price

Not provided by vendor See pricing details

Pricing Details

Just me: €4/week for 1 calendar Light: €6/week for 2-3 calendars Medium: €9/week for 4-9 calendars Large: €12/week for 10-20 calendars Plus: €17/week for 30 calendars

Free Version

No

Free Trial

Power Diary deployment and support

Support

  • Email/Help Desk
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training

  • Live Online
  • Documentation

Power Diary Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Compliance Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • For Chiropractors
  • Forms Management
  • HIPAA Compliant
  • Healthcare Compliance
  • Inventory Management
  • Invoice Management
  • Multi-Location
  • Outcome Assessment Tools
  • Patient Management
  • Patient Records Management
  • Records Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Workflow Management

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  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Management
  • Client Portal
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Event Scheduling
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Point of Sale (POS)
  • Practice Management
  • Promotions Management
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • SOAP notes
  • Scheduling
  • Social Media Integration
  • Task Scheduling
  • Third Party Integrations
  • Transaction History
  • Website Integration

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  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management
  • Client Portal
  • Credit Card Processing
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Invitations & Reminders
  • Employee Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • HIPAA Compliant
  • Invoice Management
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Patient Records Management
  • Physician Management
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Third Party Integrations
  • Workflow Management

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  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Billing & Invoicing
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  • Claims Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Document Management
  • Document Storage
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Email Invitations & Reminders
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Multi-Location
  • Multi-Physician
  • Patient Engagement Software
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Scheduling
  • Records Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Workflow Management

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  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Client Portal
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Mental/Behavioral Health Practices
  • Forms Management
  • HIPAA Compliant
  • Initial Assessments
  • Inpatient/Residential
  • Invoice Management
  • Medical Billing
  • Multi-Location
  • Multi-Provider Practice
  • Progress Reports
  • Progress Tracking
  • Real Time Reporting
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Template Management
  • Treatment Planning
  • Workflow Management

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  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
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  • Calendar Management
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Portal
  • Compliance Management
  • Customisable Reports
  • Customisable Templates
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Employee Management
  • Expense Claims
  • File Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Management
  • Invoice Management
  • Mobile Access
  • Multi-Location
  • Patient Intake
  • Patient Records Management
  • Patient Scheduling
  • Practice Management
  • Progress Reports
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Status Tracking
  • Task Scheduling
  • Template Management
  • Transaction History
  • Workflow Management

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  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management
  • Client Portal
  • Compliance Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • EMR/EHR
  • Electronic Payments
  • Employee Management
  • Event Scheduling
  • Exercise Library
  • For Physical Therapy
  • HIPAA Compliant
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Multi-Location
  • Patient Portal
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SOAP notes
  • Scheduling
  • Task Scheduling
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  • Assessment Management
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  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management
  • Class Scheduling
  • Client Portal
  • Communication Management
  • Contact Management
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Storage
  • Document Templates
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Facility Scheduling
  • Forms Management
  • HIPAA Compliant
  • Inventory Management
  • Invoice Management
  • Mobile Alerts
  • Multi-Location
  • Patient Portal
  • Patient Records Management
  • Records Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Template Management
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  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Charting
  • Claims Management
  • Client Portal
  • Compliance Management
  • Customisable Reports
  • Customisable Templates
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Employee Management
  • Event Scheduling
  • File Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Management
  • Invoice Management
  • Multi-Location
  • Patient Intake
  • Patient Records Management
  • Patient Scheduling
  • Practice Management
  • Progress Reports
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
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Power Diary Reviews for UK Users

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.5
Customer Service 4.6
Features 4.4
Value for Money 4.4

Review software

Share your experiences with other software buyers.

Write a Review!
Jordan j. P.
Personal Trainer/Brand Ambassador
Health, Wellness & Fitness, 5,001-10,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 04/12/2019

"Personal Trainer(s) Appointment Portal"

Comments: All personal trainers appointments in one place. Payment processing makes it easy for clients to pay for their personal training sessions. Clients profile details are located in this app. Makes it easy for personal trainers to refer to specific client.

Pros: I keep track of multiple personal trainers in one portal. Clients book online. Clients can process their personal training payments online. Power Diary shows every personal trainers available time slots.

Cons: Need note security. One personal trainer should not be able to see another personal trainers client notes.

Vendor Response

by Power Diary on 15/12/2019

Thanks for the great review Jordan! With the Notes access - if you go to Setup > Users and untick "Access all Client Session Notes" for your users then they won't be able to access other PT's client notes. - Damien

  • Reviewer Source 
  • Reviewed on 04/12/2019
Simone H.
CSM
Mental Health Care, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 14/08/2019

"Review"

Comments: Overall Power Diary is meeting the needs of our business however we have had to make a large number of changes to our processes and way of working with our clients to accommodate Power Diary. There are a number of functionalities that we would like to see.

Pros: - Visually appealing
- Ability to produce multiple reports
- Simple and easy to use calendar and client set up
- Client online booking portal
- Medicare processing
- Data consistancy

Cons: - Limited functions available on the calendar - cannot view single day of the week for multiple weeks
- Unable to limit who access notes and profile information - anyone with can access client notes and view client profiles regardless if the client is allocated to them or not
- Unable to create an overall number of sessions used in a session pack per year - this is still tracked manually

  • Reviewer Source 
  • Reviewed on 14/08/2019
John P.
Osteopath
Alternative Medicine, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 30/03/2020

"Not too bad, with potential"

Comments: Overall it isn't too bad, Notes are quite good. And staff are good.
However, it does remain a very restrictive platform with multiple irritating imperfections. They are keen to listen and let you know they are making changes, but the role out is extremely slow and slightly disappointing following the long wait. They have the potential to be very good if they implemented the changes they say they would do, but sometimes get they feel they are complacent with their product.

Pros: Support is good in that staff to try their best to help quickly with the availability they have. Have some good features e.g notes. It can be a cheaper option if you avoid using SMS. (This is where they make up the difference.)

Cons: They take a very long time to implement changes, yet they can implement changes fast if need to such as adding telehealth during COVID 19 in a week (if they didn't they would have lost business). They discussed intake forms since I started a year ago (and has been a popular demand by many users) and still just talk of it happening, yet keep you hooked by saying coming in a few months. They make their money on SMS so be careful , never known SMS to be so expensive.
They recently did a user interface facelift with new features. It is still quite dated compared to competitors and you're restricted to what you can do. They could do with a graphics designer or ergonomic designer on their team.

Vendor Response

by Power Diary on 15/04/2020

Thanks John. The Online Forms have taken longer than initially anticipated, but I can assure you it has nothing to do with complacency - in fact quite the opposite. Our online forms are built on our Client Portal platform. During dev we identified there were some emerging limitations with the technology we had been using for the Client Portal. We decided that instead of building another feature on top of it, we should instead rebuild the Client Portal first using more flexibility technology, and then build the Online Forms using that. It's a 'get the foundations right first' type decision. Whilst not glamorous, this approach has ongoing, long-term benefits for all our users. The Client Portal has now been rebuilt and released, and the Online Forms function is in final stages of pre-Beta testing. Re SMS: these are middle-range for pricing. We use an enterprise-grade gateway that is very reliable. There are some cheaper, less reliable providers but we will never use them.

  • Reviewer Source 
  • Reviewed on 30/03/2020
Natalie W.
Business Owner
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/08/2019

"Power Diary helps me save time"

Comments: I don't have any double handling...I can email clients and other health professionals straight from the software which links to the respective client's file.

Pros: Tailored client note functions, easy accounting with feeds to Xero, and a willingness to look at adaptations to suit the needs of my business.
Also, support by Australian's which is thorough, quick and friendly.
Client Portal

Cons: Still a few aspects of the note forms requiring changes to make extra helpful notes for my clinic.

Vendor Response

by Power Diary on 01/09/2019

Thanks for the great review!
- Damien

  • Reviewer Source 
  • Reviewed on 29/08/2019
Rebecca U.
Psychologist
Mental Health Care, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/08/2019

"Best decision I made for my practice"

Pros: The best thing about PowerDiary would have to be the time savings having everything incorporated into the one program, being able to send/receive SMS including automated reminders, AND being able to export directly to Xero! It’s great! It is so simple to use as well and there are always new features being added. Customer support are also fabulous when you need a hand with something!

Cons: I dislike that I have my calendar set up in 30min timeslots so I have to scroll to view the entire day. Nothing major! Oh & I wish you could send faxes from PowerDiary.

Vendor Response

by Power Diary on 19/08/2019

Hi Rebecca, Thanks for your lovely review. We love hearing that Power Diary is saving you lots of time! Will add your improvement ideas to our list (we prioritise the ones we get the most interest in).
All the best,
Fiona

  • Reviewer Source 
  • Reviewed on 14/08/2019