15 years helping British businesses
choose better software

What is BotStar?

BotStar is a visual chatbot builder that enables users to create automated chatbots without coding. The platform provides features like a content management system, CRM integration, developer toolset, multi-language support, and customizable plans to meet the needs of individuals and agencies.

Who Uses BotStar?

BotStar are suitable for online conversation designers or businesses in need of automated client interfacing in customer support or sales, marketing.

BotStar Software - BotStar build chatbot
BotStar Software - BotStar keyword
BotStar Software - BotStar manage message

Not sure about BotStar? Compare with a popular alternative

BotStar

BotStar

4.0 (32)
US$15.00
month
Free version
Free trial
8
No integrations found
4.1 (32)
4.0 (32)
3.9 (32)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
No pricing found
Free version
Free trial
180
138
4.6 (1,598)
4.7 (1,598)
4.7 (1,598)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to BotStar

LiveAgent
Top rated features
Call Logging
Call Recording
Proactive Chat
Customers.ai
Top rated features
No features have been rated by reviewers for this product.
Chatfuel
Top rated features
Collaboration Tools
Contact Database
Reporting/Analytics
Ideta
Top rated features
Chatbot
Code-free Development
Natural Language Processing
ManyChat
Top rated features
Automated Responses
Chatbot
Live Chat
Continually
Top rated features
Chatbot
Code-free Development
Live Chat
LiveChat
Top rated features
Mobile Access
Real-time Consumer-facing Chat
Transcripts/Chat History
Gist
Top rated features
Interaction Tracking
Knowledge Base Management
Ticket Management
Activechat
Top rated features
Chatbot
Natural Language Processing
Reporting/Analytics

Reviews of BotStar

Average score

Overall
4.0
Ease of Use
4.1
Customer Service
3.9
Features
4.2
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Albeity
Albeity
Freelancer in US
Verified LinkedIn User
Internet, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Amazing tool and thought-out platform.

5.0 4 years ago

Comments: I am a tech freelancer and I was looking for a chatbot for an online shopping client for both platforms Website and Messenger. After many searches, I found BotStar and decided to give it a try. When looking for a chatbot platform, I would choose the one that is easy to use, integrated with DialogFlow and can be custom coded to do complex tasks that predefined functions cannot do. BotStar has all of the above. It’s easy, functional yet super affordable. A chatbot full of features with tons of potential. The more I use the platform, the more I am in love with it. You can make your bot either simple or as complicated as you want. Even though the app is just in the beginning of the career, it shows a huge potential of leading the market in the near future. Highly recommend to marketers, business owners and anyone who needs a bot to generate leads and grow business.

Pros:

I am in love with the visual flow editor, like you can have everything in your mind at the first steps. You can drag and drop blocks to see where your bot is going. You can check whether a text response is email, phone number or date. They have a CMS function which saves time to input data and is perfect for SME businesses. You can play around with 70+ free templates which are prebuilt for you to have some ideas and clone. Plus, BotStar has many unique features, for example Scripting, Broadcast and DialogFlow integration. Everything supported to give you an effective chatbot. Also, a big shout out to the support team! I have used many other chatbot platforms and realize the support team in the industry is sparse. I had problems while setting up a Campaign and contacted them for help. Never did I know before I could get a reply immediately and they guided me in every detail to solve the problem. My experience with BotStar is smooth and the team is just awesome!

Cons:

Lacks payment integration and A/B testing. I contacted the customer support team and was told that the former would be available soon together with Custom Webview. The community said the same so I would wait for it. Also, it would be nice to have Hubspot integration that is able to take data from the bot into Hubspot since it is quite a common channel. Guide papers are complete but a bit outdated. Some parts in the interface have been changed but still not mentioned in the document yet, such as publishing the bot in Wix website samples, which may cause difficulties to new users.

Magdas
CEO in Romania
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

That life time deal that added a new service to my company

5.0 3 years ago

Comments: It's a plus. We use it for our clients and it's worth its money.
It's not life-challenging because you can integrate Messenger on WebPages now so features are getting obsolete. The fact that the company is changing and you have to move all the chats it's a big NO. We have clients we finished our contract with, that still use it and now we have to work for free just to make it work.

Pros:

It's easy to set up and it creates results in minutes. It's easy to integrate with Zapier and we even had some of the messages reach out on Slack for the tech people.

Cons:

It's only Facebook and Website operative. We wanted it to work for Instagram, Twitter, and so on just like their competitors. As a matter of fact, they are changing the company from scratch, maybe we will get these updates.

Jason
Owner in US
Sports, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Unethical Ownership

1.0 3 years ago

Pros:

The app is great, unfortunately, the company doesn't stand by their promise. I purchased the app through AppSumo for a lifetime deal, but they are not holding up their end of the deal. They just announced they are changing the app to a new Live Chat app, and part of that transition includes lessening the benefits that I purchased through AppSumo. Not to mention all the time and effort I've put in creating the chatbot through their current app (BotStar)

Cons:

The app is great, unfortunately, the company doesn't stand by their promise. I purchased the app through AppSumo for a lifetime deal, but they are not holding up their end of the deal. They just announced they are changing the app to a new Live Chat app, and part of that transition includes lessening the benefits that I purchased through AppSumo. Not to mention all the time and effort I've put in creating the chatbot through their current app (BotStar)

Verified Reviewer
Verified LinkedIn User
Computer & Network Security, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Botstar was good chatbot but soon will be renamed with Chative

5.0 2 years ago

Pros:

It used to be a good for chat support for client with build in FAQ auto reply learned from your website but it soon out of support and migrated to Chative

Cons:

Botstar will very soon End of life and not more supported.

Huy
Huy
Digital Marketing in Vietnam
Verified LinkedIn User
Broadcast Media, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

A key to Messenger Marketing

4.0 4 years ago

Comments: If you are a marketing enthusiast and serious about engaging clients and attracting prospects, believe me, BotStar is a right fit for you!

Pros:

I am working in a marketing team and am responsible for providing effective marketing solutions to clients. I have used several platforms before, but nothing is really built for a marketing mindset. In BotStar, they have some powerful features called Campaigns and Broadcast that send out promotions and nurture customers. Just as email marketing, BotStar is for Messenger marketing with the core on Facebook and Website. I am a firm believer in the use of chatbot in marketing and I can see BotStar is on the right track to take a lead. They build bot for marketers. They are bot manufacturers with a sharp marketing mindset.

Cons:

Currently no payment integration in the bot. To enhance customer shopping experience, it should have payment integration so people don’t leave or opt out for others in the middle of the conversation. There isn’t anything I dislike about BotStar except for that. I am excited to see what the future holds for BotStar as they deserve all the best. Keep up the good work!