---
description: Discover the benefits and disadvantages of Inline CRM.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Inline CRM Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Inline CRM](/software/180436/inline-crm)

# Inline CRM

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> Inline Data Systems is a powerful and flexible CRM software that is used exclusively for vehicle service contract sales fulfillment.
> 
> Verdict: Rated **4.9/5** by 8 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Inline CRM?

Call Centers that sell Service Contracts and Warranties.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 8 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Inline Data Systems
- **Location**: Columbia, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact Inline CRM for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Contact Management
- Data Import/Export
- Document Storage
- Email Management
- Interaction Tracking
- Lead Management
- Lead Qualification
- Mobile Access
- Pipeline Management
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Workflow Management

## Integrations (2 total)

- Google Maps
- Mailchimp

## Support Options

- Phone Support

## Category

- [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software)
- [Online CRM Software](https://www.capterra.co.uk/directory/30072/online-crm/software)

## Alternatives

1. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [EngageBay CRM](https://www.capterra.co.uk/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
3. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Acumatica Cloud ERP](https://www.capterra.co.uk/software/96371/acumatica-cloud-erp) — 4.4/5 (243 reviews)
5. [Marketing 360](https://www.capterra.co.uk/software/148516/marketing-360) — 4.5/5 (1132 reviews)

## Reviews

### "Exceptional Software and service" — 5.0/5

> **Misty** | *22 May 2019* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: User friendly robust system that is customized to our specifications. Multiple reporting options, payroll features and integration options.
> 
> **Cons**: Any small issues we have experienced were on our end and Inline’s support team quickly helped us resolve them.
> 
> True Auto has been a client of Inline’s for almost 8 years and we could not be happier with their service. The knowledge and ability that representative and his staff provide are exceptional\!

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### "CAPS Highly Recommends Inline\!" — 5.0/5

> **Brianna** | *29 May 2019* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: This software is extremely user friendly and provides all the necessary tools to run a successful business. Time clock features, in depth reports, payroll calculations, as well as marketing reports are all easily accessible and very detailed. Claim information added to customer file is very helpful for all representatives.
> 
> **Cons**: We have no cons with Inline. We love everything about the software. Any issues we have the support team handled in minutes\!
> 
> Inline is always so quick to solve any problems our company may experience. They are patient and extremely knowledgable about our industry. The support team makes you feel like you are their most important client, even if your issue may be minor.

-----

### "Inline Review" — 4.0/5

> **Dale** | *6 May 2019* | Automotive | Recommendation rating: 8.0/10
> 
> **Pros**: Having all of a particular customers information in one program.
> 
> **Cons**: The inability to edit notes once they have saved.

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### "I saved the best for last" — 5.0/5

> **Vernon** | *10 May 2019* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: The layout is something that you have to experience to truly appreciate.
> 
> **Cons**: It took me a while to learn how to create email templates.
> 
> I've been in the Auto Warranty industry for over 15 years and I've used every CRM out there. I started using Inline CRM more than 3 years ago and I can tell you it is head and shoulders above all the others in ease of use and functionality, not to mention the above and beyond in-depth reporting features.

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### "Great program and support" — 5.0/5

> **jim** | *14 May 2019* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use , loaded with information and very easy to navigate an customize reporting.
> 
> **Cons**: lots to learn, loaded with information.
> 
> positive , we are  very happy we made the transition

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/180436/inline-crm)

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| de-CH | <https://www.capterra.ch/software/180436/inline-crm> |
| en | <https://www.capterra.com/p/180436/Inline-CRM/> |
| en-AE | <https://www.capterra.ae/software/180436/inline-crm> |
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| en-CA | <https://www.capterra.ca/software/180436/inline-crm> |
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| pt | <https://www.capterra.com.br/software/180436/inline-crm> |
| pt-PT | <https://www.capterra.pt/software/180436/inline-crm> |

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