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What is WhatsApp?

Messaging app that enables real time customer communications for small businesses.

Who Uses WhatsApp?

Mobile application for small businesses who wish to quickly and easily communicate with their customers.

WhatsApp Software - 1
WhatsApp Software - 2

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Reviews of WhatsApp

Average score

Overall
4.7
Ease of Use
4.8
Customer Service
4.3
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Fernanda
Fernanda
Serviços in Brazil
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Connecting People Simply and Efficiently

5.0 2 months ago New

Comments: My experience with WhatsApp can be described as combining ease of use, convenience and a closer connection with the people who matter.

Pros:

Perfect for everyday work and social use with friends and family, all in real time.

Cons:

I don't have a counterpart definition for the app.

Verified Reviewer
Verified LinkedIn User
Writing & Editing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Messaging app for personal and business

4.0 2 months ago New

Comments: WhatsApp is an excellent communication tool that keeps getting better with updates. While it may not cater to every need, it remains a top choice for instant messaging and connectivity. It is very easy and reliable application.

Pros:

End-to-end encryption for privacy. Easy-to-use interface. Reliable messaging and calling features. Cross-platform availability.

Cons:

File size limit for sharing. Limited customization options.

Royce
Royce
none in US
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Wayout Whatsapp

3.0 last week New

Comments: lot of scammers on that app did a few gigs on that app was not paid again I wont use it

Pros:

was real easy to log into able to click on the applicatioin

Cons:

not easy finding people that was online or comunicate with

Andisa
Sales and marketing in South Africa
Writing & Editing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Fantastic app to use

5.0 4 months ago

Comments: Easy to use fantastic product never go wrong with whatsapp

Pros:

You can make phone calls video calls also the settings are improved

Cons:

You can open business account to advertise everything on that account

Sharon
Resourcer in UK
Staffing & Recruiting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

One 0f My Go To App's

4.0 2 months ago New

Comments: My overall experience with WhatsApp is that it is a fantastic way of communicating with people and staying in touch. This includes personal use and business use. When I say business use I am referring to contacting businesses on a personal level. It is excellent to use for voice calls and sending video's definitely one of my go to Apps.

Pros:

WhatsApp is fantastic for staying connected. I love how easy it is to send messages, photos, and videos instantly. Group chats are brilliant for organising plans, and voice and video calls are so reliable. The end-to-end encryption is reassuring too. It’s simple, fast, and makes keeping in touch effortless!

Cons:

Using WhatsApp for the first time was a slight learning curve. However once I got used to it, I found it was an excellent way of communicating. It can sometimes be intrusive if you are participating in a group chat if it was not your choice to be part of that group.