What is Ideta?

In one click, make your chatbot completely multichannel and deploy it on every touch point such as your landing page, Facebook Messenger, Whatsapp, Slack and even by text messages with our custom Twilio integration. You can add Artificial Intelligence thanks to our easy-to-use no-code interface and you can connect it to multiple NLP providers such as Dialogflow, Luis or Alexa. We made it easy to connect to any software via API and without coding, send customers' information to your CRM and such.

Who Uses Ideta?

We serve companies that want to leverage conversational AI without all the usual hassle. The use cases are very varied, from HR to IT and marketing. Imagination is the limit.

Where can Ideta be deployed?

Cloud, SaaS, Web-based

About the vendor

  • Ideta
  • Located in 75003, France
  • Founded in 2017
  • Chat

Countries available

Albania, Andorra, Austria, Belarus, Belgium and 51 others

Languages

English, French

About the vendor

  • Ideta
  • Located in 75003, France
  • Founded in 2017
  • Chat

Countries available

Albania, Andorra, Austria, Belarus, Belgium and 51 others

Languages

English, French

Ideta videos and images

Ideta Software - All our chatbots and livechats can be fully personalizable. Make you bot truly match your brand's identity
Ideta Software - Out Testing Area, to check if everything works like it supposed to be
Ideta Software - The Editing interface, it's where the magic happens!
Ideta Software - Our NLP area, you can connect it to any NLP provider you want (Dialogflow, Luis, Alexa and more)
Ideta Software - This is the cockpit, you can have an overview of all conversations and respond to your users live.
View 6 more
Ideta video
Ideta Software - All our chatbots and livechats can be fully personalizable. Make you bot truly match your brand's identity
Ideta Software - Out Testing Area, to check if everything works like it supposed to be
Ideta Software - The Editing interface, it's where the magic happens!
Ideta Software - Our NLP area, you can connect it to any NLP provider you want (Dialogflow, Luis, Alexa and more)
Ideta Software - This is the cockpit, you can have an overview of all conversations and respond to your users live.

Compare Ideta pricing with similar products

€29.00/month
Free Version
Free Trial
US$399.00/month
Free Version
Free Trial
N/A
Free Version
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US$35.00/month
Free Version
Free Trial

Features of Ideta

  • AI/Machine Learning
  • Auto-Responders
  • Chatbot
  • Collaboration Tools
  • Customisable Branding
  • Geotargeting
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Natural Language Processing
  • Offline Form
  • Proactive Chat
  • Real-time Consumer-facing Chat
  • Reporting/Analytics
  • Speech Recognition
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Website Visitor Tracking

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Reviews of Ideta

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.8
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
57%
4
43%
Alexandre C.
CEO in France
Transportation/Trucking/Railroad, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

I am a chatbot dev now

5 2 years ago

Comments: Swift support!

Pros:

Developing a chatbot on your own with Ideta toolbox is what coding should be every time: less a matter of syntax knowledge but the pure beauty of devising a structure that makes sense, with no logical error and with an economy of lines

Cons:

The discussions are not sorted in a logical order, yet

Ideta Response

2 years ago

Thx Alexandre ! We'll try to keep you a happy customer.

Sylvie S.
Corporate HRD in France
Logistics & Supply Chain, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Simple and efficient

5 2 years ago

Comments: Very short implementation time, a team that responds very quickly to our requests, immediate adoption of our employees

Pros:

Very simple back office management, a small team, which always responds quickly

Cons:

For the moment, nothing ; no problem encountered in setting up

Ideta Response

2 years ago

Thx for this review ! Glad we could be useful !

Youness B.
Digital innovation officer in Morocco
Farming, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Ideta review

4 2 years ago

Comments: we were solving acces management to our headquarter

Pros:

its easy and self service chatbot plateforme for creating chatbots

Cons:

some software buggs during the production

Ideta Response

2 years ago

Thx for helping us making this product better.

Lao-dja-songdou T.
Data-Scientist in France
Management Consulting, 1,001-5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Chatbot project for TALAN

4 2 years ago

Comments: Flexible software, powerfull and easy to use... very good

Pros:

It allows to build more effectively and with some ease pretty everything we want around a chatbot

Cons:

We don't have the possibility to stock more than one entitie from a statement to a list...

Ideta Response

2 years ago

Thx ! Great to be of use.

Jean-baptiste A.
Consultant in France
Management Consulting, 1,001-5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

ChatBot project for Talan

4 2 years ago

Comments: Very good thanks to the high flexibility of dialogue and the global intentions.

Pros:

It is easy to work with this software using block scenarios which allows a lot of flexibility.

Cons:

For now, we don't have the possibility to extract several entities from a sentence. However, it is something we are already discussing with you.

Ideta Response

2 years ago

Thank you for your comments !