What Is Ideta?
Ideta enables companies to develop their own chatbot/voicebot without coding.
You can deploy your bot on several communication channels such as your landing page, Facebook Messenger, a phone number (Twilio...), Slack, Microsoft Teams etc.
You can connect to any software via API with no coding.
You can use the best Natural Language Processing tools with no coding (Dialogflow, Luis, Watson...) and switch easily from one to another.
Who Uses Ideta?
We serve companies that want to leverage conversational AI without all the usual hassle. The use cases are very varied, from HR to IT and marketing. Imagination is the limit.
Ideta Details
Ideta
Founded in 2017
Ideta pricing
Starting Price:
- Yes, has free trial
- Yes, has free version
Ideta has a free version and offers a free trial. Ideta paid version starts at €19.00/month.
Pricing plansIdeta Details
Ideta
Founded in 2017
Ideta videos and images
Ideta deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Chat
Deployment
- Cloud, SaaS, Web-based
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Ideta Features
Conversational AI Platforms
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts / Escalation
- Auto-Responders
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Drag & Drop
- Email Management
- Engagement Tracking
- Feedback Management
- For Developers
- Intent Recognition
- Knowledge Base Management
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Natural Language Search
- Performance Metrics
- Pre-Configured Bot
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Speech Recognition
- Speech Synthesis
- Surveys & Feedback
- Third Party Integrations
- Visual Analytics
- Workflow Management
Live Chat Software
- @mentions
- API
- Activity Dashboard
- Activity Tracking
- Auto-Responders
- CRM
- Calendar Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Contact Management
- Content Management
- Customer History
- Customisable Branding
- Document Storage
- Drag & Drop
- Email Management
- File Management
- File Sharing
- File Transfer
- Geotargeting
- Interaction Tracking
- Live Chat
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Offline Form
- Proactive Chat
- Progress Tracking
- Real Time Analytics
- Real Time Monitoring
- Real Time Notifications
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Video Conferencing
- Website Visitor Tracking
- Workflow Management
Social Media Management Tools
- @mentions
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Automated Publishing
- Automated Scheduling
- Brand Tracking
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customer Engagement
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Data Visualisation
- Drag & Drop
- Engagement Tracking
- Filtering
- Image Library
- Keyword Tracking
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Management
- Multi-Channel Marketing
- Post Scheduling
- Real Time Analytics
- Real Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Sentiment Analysis
- Social Advertising
- Social Media Integration
- Social Media Monitoring
- Social Performance Management
- Social Promotion
- Tagging
- Template Management
- Third Party Integrations
- Trend Analysis
- Visual Analytics
- Workflow Management
Ideta Alternatives
More Ideta alternatives
Ideta Reviews for UK Users
Read all 11 reviewsAlexandre C.
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Overall Rating
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Ease of Use
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Customer Support
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/12/2019
"I am a chatbot dev now"
Comments: Swift support!
Pros: Developing a chatbot on your own with Ideta toolbox is what coding should be every time: less a matter of syntax knowledge but the pure beauty of devising a structure that makes sense, with no logical error and with an economy of lines
Cons: The discussions are not sorted in a logical order, yet
Vendor Response
by Ideta on 31/12/2019
Thx Alexandre ! We'll try to keep you a happy customer.
- Reviewer Source
- Reviewed on 23/12/2019
Sylvie S.
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/12/2019
"Simple and efficient"
Comments: Very short implementation time, a team that responds very quickly to our requests, immediate adoption of our employees
Pros: Very simple back office management, a small team, which always responds quickly
Cons: For the moment, nothing ; no problem encountered in setting up
Vendor Response
by Ideta on 31/12/2019
Thx for this review ! Glad we could be useful !
- Reviewer Source
- Reviewed on 23/12/2019
Youness B.
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/12/2019
"Ideta review"
Comments: we were solving acces management to our headquarter
Pros: its easy and self service chatbot plateforme for creating chatbots
Cons: some software buggs during the production
Vendor Response
by Ideta on 31/12/2019
Thx for helping us making this product better.
- Reviewer Source
- Reviewed on 23/12/2019
Léonard B.
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/07/2021
"Mon utilisation d'IDETA"
Pros: Simplicité d'utilisation, service client réactif, mises à jour fréquentes
Cons: Je n'ai pas noté de point faible particuliers.
Vendor Response
by Ideta on 18/07/2021
Thanks for that review !
- Reviewer Source
- Reviewed on 15/07/2021
Lao-dja-songdou T.
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Customer Support
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/12/2019
"Chatbot project for TALAN"
Comments: Flexible software, powerfull and easy to use... very good
Pros: It allows to build more effectively and with some ease pretty everything we want around a chatbot
Cons: We don't have the possibility to stock more than one entitie from a statement to a list...
Vendor Response
by Ideta on 13/01/2020
Thx ! Great to be of use.
- Reviewer Source
- Reviewed on 23/12/2019
