---
description: Discover the benefits and disadvantages of PlanStreet.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: PlanStreet Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [PlanStreet](/software/180084/planstreet)

# PlanStreet

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> Organize your data with PlanStreet's secure Case Management and Impact Tracking Software, enhanced by AI and predictive analytics.
> 
> Verdict: Rated **4.4/5** by 45 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses PlanStreet?

PlanStreet helps social, human services, and healthcare agencies achieve better outcomes and track impact effectively, ensuring higher quality service delivery and improved client engagement.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 45 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: PlanStreet
- **Location**: Lexington, US
- **Founded**: 2017

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Custom Pricing Plans That Are Tailored To Fit Your Budget.&#10;&#10;For a custom licensing plan that's right for your team, contact a sales representative. Whether you are a small or large nonprofit or a public sector entity, we are here to help.&#10;&#10;Implementation and training services packages are available at an additional price.&#10; &#10;All plans are billed annually and include chat and email support.&#10;&#10;Contact PlanStreet directly for large volume discounts and custom pricing plans.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Accounting
- Alerts/Notifications
- Appointment Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM
- Case Management
- Case Notes
- Charting
- Claims Management
- Claims Scrubbing
- Client Management
- Collaboration Tools
- Communication Management
- Confirmations/Reminders
- Contact Management
- Document Management
- EMR/EHR
- Forecasting
- Fundraising Management
- Goal Setting/Tracking
- HIPAA Compliant
- Initial Assessments
- Insurance Eligibility Verification
- Inventory Control
- Medical Billing
- Medical History Records
- Member Database
- Membership Management
- Mobile Access
- Order Management
- Patient Management
- Patient Portal
- Payment Processing
- Portfolio Management
- Program Management
- Project Management
- Purchase Order Management
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Scheduling
- Secure Messaging
- Task Management
- Time & Expense Tracking
- Time Tracking
- Treatment Planning
- Volunteer Management
- Workflow Management

... and 5 more features

## Integrations (14 total)

- Elation
- Gmail
- Google Calendar
- Google Drive
- MRI Property Management
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- OneDrive
- PayPal
- QuickBooks Online
- Spillman Records Management
- Square Payments
- Stripe

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software)

## Related Categories

- [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software)
- [Social Work Case Management Software](https://www.capterra.co.uk/directory/31462/social-work-case-management/software)
- [Human Services Software](https://www.capterra.co.uk/directory/30660/human-services/software)
- [Patient Case Management Software](https://www.capterra.co.uk/directory/30590/patient-case-management/software)
- [Medical Billing Software](https://www.capterra.co.uk/directory/30026/medical-billing/software)

## Alternatives

1. [Clio](https://www.capterra.co.uk/software/105428/clio) — 4.7/5 (1727 reviews)
2. [LEAP](https://www.capterra.co.uk/software/147413/leap) — 4.3/5 (542 reviews)
3. [8am MyCase](https://www.capterra.co.uk/software/115613/mycase) — 4.6/5 (790 reviews)
4. [Bonterra Apricot](https://www.capterra.co.uk/software/123342/bonterra-case-management) — 4.2/5 (226 reviews)
5. [NewOrg](https://www.capterra.co.uk/software/124958/neworg-management-system) — 4.8/5 (72 reviews)

## Reviews

### "Plans-street" — 2.0/5

> **Bianca** | *3 June 2024* | Mental Health Care | Recommendation rating: 1.0/10
> 
> **Pros**: list of client and some needed data to keep all in one place.
> 
> **Cons**: slow and need more improvement on technology and data accuracy.
> 
> This program is ok for basic entry level case management data and support to keep information needed for a business.

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### "PlanStreet" — 5.0/5

> **Sharon** | *3 June 2024* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: User-Friendly Interface: PlanStreet's intuitive and easy-to-navigate interface makes it simple for users to manage cases without extensive training.&#10;&#10;Comprehensive Case Management: The software provides robust tools for tracking case progress, managing documentation, and ensuring that all necessary steps are completed efficiently.
> 
> **Cons**: Nothing to report at this time\!\!\!\!\!\!\!\!\!\!
> 
> Overall experience has been great.  PlanStreet features collectively contribute to a more efficient, organized, and effective case management process. PlanStreet integrates with other tools and systems you may already be using, providing a cohesive and streamlined workflow.

-----

### "PlanStreet Works" — 4.0/5

> **David** | *23 May 2024* | Nonprofit Organization Management | Recommendation rating: 6.0/10
> 
> **Pros**: I do enjoy the support given to be able to use PlanStreet to the max potential. I believe there is a lot of untapped tools that PlanStreet can offer for our non profit. I believe the team is super good at being ready to help us out to attempt to assist to create dashboards that are beneficial for us to use.
> 
> **Cons**: I think if it were easier to create dashboards yourself and increase the filters when looking at cases, I would be more satisfied.

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### "Shocker Support Locker PlanStreet Review" — 2.0/5

> **Lauren** | *1 December 2025* | Education Management | Recommendation rating: 3.0/10
> 
> **Pros**: I like how relatively easy it is to use. The interface is very self-explanatory which makes navigating the applications and features pretty straight forward. The IT Team responds very quickly and tries their best to fix issues.
> 
> **Cons**: I do not like how features are not easily accessible across web and app versions of the platform. A lot of features that we use are not able to be accessed on the app. There are also quite a few bugs on the platform that make both the web and app versions VERY unreliable. These bugs hinder us from using all aspects and features of PlanStreet which can be very frustrating. When talking with IT Support about all these bugs, they cannot provide us with a timeline for these items to be fixed. This makes it very difficult to use PlanStreet when trying to acquire data or even use it for daily operations. I can tell IT Support is doing their best to fix these issues, but often I am told that there is nothing they can do to fix major bugs that inhibit use of PlanStreet. For how much the program costs, I would hope these issues can be fixed in a more timely manner.
> 
> Overall, PlanStreet works as a bare minimum for what I need it to do. I am constantly frustrated with all the outages and bugs that make PlanStreets auxiliary functions unusable. But for tracking student visits, the bare minimum, it works.

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### "The right follow-up and organization after charitytraker" — 5.0/5

> **Pam** | *23 April 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: It allows you to properly structure the files and follow the interventions step by step. I also like the fact that we can collaborate with the team and keep a clear record of everything that is done
> 
> **Cons**: Sometimes the tool ( PlanStreet ) may seem a little heavy or not very intuitive depending on the tasks.
> 
> Honestly at first I was not too comfortable organizing services and follow-up of cases, but now I can clearly see the interest in my work.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/180084/planstreet)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/223060/PlanStreet/> |
| en-AE | <https://www.capterra.ae/software/180084/planstreet> |
| en-AU | <https://www.capterra.com.au/software/180084/planstreet> |
| en-CA | <https://www.capterra.ca/software/180084/planstreet> |
| en-GB | <https://www.capterra.co.uk/software/180084/planstreet> |
| en-IE | <https://www.capterra.ie/software/180084/planstreet> |
| en-IL | <https://www.capterra.co.il/software/180084/planstreet> |
| en-IN | <https://www.capterra.in/software/180084/planstreet> |
| en-NZ | <https://www.capterra.co.nz/software/180084/planstreet> |
| en-SG | <https://www.capterra.com.sg/software/180084/planstreet> |
| en-ZA | <https://www.capterra.co.za/software/180084/planstreet> |
| fr | <https://www.capterra.fr/software/180084/planstreet> |
| fr-BE | <https://fr.capterra.be/software/180084/planstreet> |
| fr-CA | <https://fr.capterra.ca/software/180084/planstreet> |
| fr-LU | <https://www.capterra.lu/software/180084/planstreet> |

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