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United Kingdom Local product
eola

eola

United Kingdom Local product

What is eola?

eola is a next-gen operating system designed to simplify daily operations for businesses in the activity sector. Our platform streamlines bookings, payments, instructor allocation, waivers, and more, all in one place. Accessible on any device,

eola offers flexibility and efficiency, freeing up time to deliver outstanding experiences. With innovative AI technology, we help businesses work smarter, enhancing customer engagement.

Who Uses eola?

Businesses in the activity and experience sector, including experiences, watersports, leisure, adventures, rentals, and memberships. We cater to both small and large operations.

eola Software - 1
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Reviews of eola

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.8
Features
4.3
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
74%
4
24%
3
2%
Gavin
Gavin
Co-Owner in UK
Verified LinkedIn User
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Ideal online booking and team management tool.

5.0 5 years ago

Comments: The overall experience so far with Eola has been great. They offer a well designed, useful & fully-featured product that suits our business needs, and with a transparent pricing structure that is affordable to the average small business.

Pros:

Easy to install and setup the eola booking widget on any website with just a small snippet of code, which can be customised to suit the colour of your brand/website. Setting up the products in the eola market place is and straightforward, and fully customisable to display content that correlates with your brand and products. Fully integrated with availability calendar and useful team management tool. Has the benefit of being used as a point-of-sale tool for manual over-the-phone/face-to-face bookings. Simple and competitive flat fee pricing structure with no hidden costs. Great for small, seasonal operators like us. Great customer support with quick responses and resolutions to all queries.

Cons:

Very little to grumble about, really! I guess the only thing would be to say that the platform, having just competed the beta phase of its development, is still in its infancy and is yet to reach its full potential, no doubt; but, having been a ‘pioneer’ user of the system over 2018, it has been encouraging to see it evolve, in real-time, as the developers add features and functionality, primarily in direct response to their users’ requests.

eola Response

5 years ago

Thanks Gavin! It's an absolute pleasure working with you and your business.

Isis
Yoga & Paddle board Instructor in UK
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

My experience with Eola

4.0 11 months ago

Comments: Positive experience. I was very convinced with starting up, but not 100% sure yet if this is the platform where I will stay with for the coming years, will have to see how it works out after this first year.

Pros:

Easy set up. Lot of support in set up and launch stage. Easy to use for both business and clients.

Cons:

- Mobile app would be great and then also a quick overview of upcoming sessions on mobile so that in one glimpse your'e able to see your schedule.- Customers sometimes accidentally tick the option that they are the organiser and not participant, seems not always clear.- Disclaimers are not always filled in, sometimes I have to chase, would perhaps be better if this was finalised while the booking was made.- I would like to be able to choose when pay outs come in my account, rather safe them up and manually pay out to my bank (like you're able to do when you have your own account in Stripe)- Payment option to pay in instalments would be very helpful for more expensive bookings.- Retreats or events with different options and different pricing is very difficult to set up at the moment (or maybe I have missed something)

Corine
Manager in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Customer Support from [sensitive content hidden]

3.0 11 months ago

Pros:

Eola is a simple and easy to use booking system, customer service is always great too

Cons:

It is very black and white, not very customisable

Susan
Owner / Manager in Ireland
Sports, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Like having an extra member of staff

5.0 last year

Comments: Very good, the support team are very helpful and the development team are always working away on new systems for improving the customer flow.

Pros:

Online booking system the takes payments, and sends automated confirmation email, send question packs and collects consent forms.

Cons:

Its not clear for parents and guardians on how to book kids onto activities. Then once they have booked themselves in by mistake, its very annoying that I cant then fix it.

Callum
Director in UK
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

The solution!

5.0 9 months ago

Comments: Great

Pros:

eola was super easy to set up even for a complete chump like I am! Setting up and scheduling activities is really straight forward, I even managed to get the widget on our website by myself. It's completely transformed our business model.

Cons:

No real cons, it's all there. If I was being really fussy though I'd say adding images could be a touch simpler (tell us what size they need to be) Having the choice of how you display the pricing for private bookings would useful.