--- description: Discover the benefits and disadvantages of Jira. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Jira Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Objectives and Key Results (OKR) Software](/directory/30947/okr/software) > [Jira](/software/19319/jira) # Jira Canonical: https://www.capterra.co.uk/software/19319/jira Page: 1 / 618\ Next: [Next page](https://www.capterra.co.uk/software/19319/jira?page=2) > Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management. > > Verdict: Rated **4.4/5** by 15410 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Jira? Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 15410 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$7.91 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more ## Features - API - Access Controls/Permissions - Accounting - Assignment Management - Audit Trail - Backlog Management - Business Process Automation - Calendar Management - Campaign Management - Campaign Tracking - Capacity Management - Collaboration Tools - Communication Management - Dashboard - Data Visualisation - Drag & Drop - Email Marketing - Employee Database - Employee Management - Employee Scheduling - Goal Management - Graphical User Interface - Integrated Development Environment - Log Collection - Marketing Calendar - Messaging - Multi-Channel Marketing - Prioritisation - Process Modeling & Designing - Product Roadmapping - Progress Tracking - Project Planning - Project Planning/Scheduling - Project Time Tracking - Project Tracking - Real-Time Chat - Real-Time Notifications - Real-Time Reporting - Reporting/Analytics - Reporting/Project Tracking - Resource Scheduling - Sprint Planning - Status Tracking - Task Editing - Task Progress Tracking - Templates - Time Tracking - Visualisation - Workflow Configuration - Workflow Management ... and 59 more features ## Integrations (53 total) - Azure DevOps Server - Balsamiq - BigPicture - Bitbucket - Checklist for Jira - Clockify - Confluence - ConnectWise PSA - Didit - Dovico - EazyBI Cloud - Figma - GitHub - GitLab - Gliffy ... and 38 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Objectives and Key Results (OKR) Software](https://www.capterra.co.uk/directory/30947/okr/software) ## Related Categories - [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software) - [Task Management Software](https://www.capterra.co.uk/directory/10030/task-management/software) - [App Development Software](https://www.capterra.co.uk/directory/30082/application-development/software) - [Bug Tracking Software](https://www.capterra.co.uk/directory/30090/bug-tracking/software) - [Workflow Management Software](https://www.capterra.co.uk/directory/30091/workflow-management/software) ## Alternatives 1. [Clockify](https://www.capterra.co.uk/software/169607/clockify) — 4.8/5 (9248 reviews) 2. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13596 reviews) 3. [monday.com](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (6067 reviews) 4. [Trello](https://www.capterra.co.uk/software/1010321/trello) — 4.5/5 (23551 reviews) 5. [Wrike](https://www.capterra.co.uk/software/76113/wrike) — 4.4/5 (3017 reviews) ## Reviews ### "Steady but not ground breaking" — 3.0/5 > **Adam** | *1 May 2026* | Telecommunications | Recommendation rating: 5.0/10 > > **Pros**: Jira is great as a software development tool which is what its primary design it. The functionality aligns perfectly to teams working in an Agile way. > > **Cons**: Jira is very rigid with limited options to customise \& it's hard to get a true portfolio view of multiple deliverables. > > Pleasant in that when it's used for how its designed, you largely get what you need. Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view. ----- ### "Test Manager" — 5.0/5 > **Nitu** | *21 May 2026* | Publishing | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about Jira is that it gives clear visibility of what work is happening, who owns it, and where each item is in the process. It also makes it easier to track defects, priorities, and progress in one place rather than relying on separate updates > > **Cons**: What is not good about Jira is that it can feel a bit complicated and heavy if there are too many fields, statuses, or workflows. It also depends a lot on people keeping tickets updated properly, otherwise the information can quickly become unclear or out of date. ----- ### "Important task management software" — 5.0/5 > **Hayden** | *9 April 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Jira has been an incredible platform to use to keep on top of tasks. Whilst the business grows, so does the workload. keeping on top of what needs doing and having lives updates makes this more manageable. > > **Cons**: The user interface was certainly a barriers to overcome. When first using this sight the ease of use was very hard to understand, and became a bit overwhelming. > > Certainly a positive experience. Working on team projects has become easier to understand and progress, lowering the chances of costly mistakes. The price point of the software is also respecable. ----- ### "Jira review" — 4.0/5 > **Katie** | *28 January 2026* | Oil & Energy | Recommendation rating: 9.0/10 > > **Pros**: Jira is a great tool to support project work , we utilise this in our tech team to ensure we capture all work items , using the back log to add tickets to then refine the back log weekly to move these items into the Kanban board to work these. We also use these to then manage these using the different groups , eg: to do , in Progress , in review , done > > **Cons**: Learning all the different ways you can use Jira takes a bit of time . You can use this project management tools in many ways > > Jira is great and I would definitely recommend Jira to use to manage products in IT or in any project area. It works well for our team and we are able to see at quick glance tasks that are in progress and done. We use this each day for our daily stand ups to discuss the project progress. ----- ### "A Powerful Tool for Structured Support and Project Management" — 5.0/5 > **Hadi** | *23 April 2026* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: Jira provides a highly adaptable and robust platform for handling technical workflows. Its customizable boards, automation features, and integration capabilities make it a great choice for bringing different teams together. From my perspective in product support, I’ve found it straightforward to follow issues from their first report all the way to resolution, always knowing who’s responsible and how things are progressing. The powerful search and filtering tools (JQL) are a huge help when managing lots of tickets. > > **Cons**: It can take a while to get used to Jira, especially if you’re new or need to dive into advanced setup and workflows. Some admin tasks feel more complicated than they should be, and the system can slow down if you’re working with big projects or lots of dashboard widgets. While the interface offers a lot, it can seem crowded at times, which can make it tougher for new or less technical team members to get started. > > Overall, Jira has been a reliable and essential tool in my day‑to‑day work as a Technical Product Support Coordinator. It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task. Once configured properly, it significantly improves team coordination and transparency. Despite the complexity, the benefits outweigh the challenges, and it remains one of the best platforms for structured issue and project management. ----- Page: 1 / 618\ Next: [Next page](https://www.capterra.co.uk/software/19319/jira?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/19319/jira) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data